Reviews (362)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and improving business operations. It boosts conversion rates and customer satisfaction with real-time chat and an efficient FAQ feature. The app integrates seamlessly with Shopify, offers customizable aesthetics, and provides immediate chat notifications. Its lightweight design ensures no slowdown on websites. The support team is praised for their responsiveness, and the mobile functionality is valued for managing ...

November 19, 2024

En intuitiv og god chat app

Strikkeredet Design
Norway
2 days using the app
October 24, 2024

I’ve been using the Chatway app for the past couple of weeks, and it’s been an absolute game changer for customer interactions. I can now see in real time when customers are on my website and respond instantly to any questions or queries they may have.

For my driving test company, many customers ask the same questions repeatedly, so the new FAQ feature has been invaluable. It allows us to answer ...

Speed Booking
United Kingdom
About 2 months using the app
November 14, 2024

It's a great app. Good inbox function, Reliable, notifies expeditiously.

Game Room Masters
United States
3 days using the app
October 22, 2024

Ik vind het een handige app/tool en heeft mooie functionaliteiten.

Thebabiescare
Belgium
About 1 month using the app
October 23, 2024

All works smoothly, very happy with the app as well

desiclast
Germany
About 1 month using the app
October 31, 2024

I just started using Chatway. It's very easy to set up and use. Instant messages through the App no delay at all. It's very responsive.

Paws & Palettes
Australia
6 days using the app
October 23, 2024

I recently had the opportunity to use Chatway Live Chat Support, and overall, it was a positive experience. The interface was user-friendly, making it easy to initiate a chat. I appreciated the quick response time; I didn't have to wait long before a support representative was available to assist me.

The representative was knowledgeable and addressed my questions efficiently. They provided clear ...

KW Merit
Malaysia
16 days using the app
October 9, 2024

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway.

After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers.

I strongly recommend this app for Shipify webshops.

Q.ik shop
Spain
4 months using the app
October 8, 2024

Amazing support, app is fully functional ! Using it daily with my customers !

Weedn.fr
France
3 months using the app
October 21, 2024

Very patient service, thanks a lot.

NestCloak
China
10 days using the app