Reviews (312)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.
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Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality.
The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store.
The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.
very nice app so far, i have no complains
great support, easy to use, app user friendly
Works great and simple to use , live chat works really well .
The best live chat feature that exists.
Works smooth and also has an android and ios app!
Perfect for my needs. Thank you !
It’s an amazing app! I use it on my shop and it’s really helpfull
We've been using Chatway for a few days now, and so far it's a really good app, that perfectly meets our current needs. One thing tho for the suggestions box, the ability to edit or delete messages will be great.
The chat experience as well as the inbox aspect have all worked perfectly. Any issues has been resolved promptly and I would highly recommend this app to any Shopify store.
Wonderful inbox chat app and completely free. Great customer support!
I love this app, it makes thins very easy and simple.