Carbon‑Neutral Shipping , 48 reviews

Overall rating
4.3
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 8, 2021

Love this app and the people behind it. First, it helps me show our customers how serious we are about sustainability from end-to-end. Easy to install too. I appreciated that I was easily able to customize the design to match my brand with simple HTML tweaks. And I had the choice of paying the carbon offset for my customers (I did this) or having customers opt to do it. There was an issue after install with another app causing cart conflicts with cloverly's slug. Here's where Cloverly's team stepped in and corrected everything immediately. Communication was super nice and professional — We even did mutual shout-outs on social media. These people are genuine and are doing great work.

Principle Beauty
United States
Time spent using app: About 1 month
April 7, 2021

Great app. Easy to use. Customer service is on point. We appreciate how Cloverly makes it easy for our business to make more sustainable choices.

Pleni Naturals
United States
Time spent using app: 3 months
March 22, 2021

Love this app and the team! Super helpful and supportive not only in getting the app up and running, but also helping to code and adapt to my brand. The company is also transparent about how they make a difference and don't take commission on offsets. You and your customers will be glad you've added it to your shop.

Plant Gather
Canada
Time spent using app: 7 days
January 27, 2021

SUPER easy and helpful support team! Highly recommend. Thank you for assisting me in setting up my website, what an amazing idea that should be on every ecommerce site!

Earth Caps
United States
Time spent using app: Almost 2 years
November 25, 2020

I've been very impressed with this app, and even more impressed with their customer service team. Any questions I had were met with quick responses and action. Thank you for creating something that helps us all make a small difference!

Tactile Craftworks
United States
Time spent using app: 8 days
November 23, 2020

This is a fantastic app that is run by a really great team. I love that their pricing structure allows the store to decide to automatically pay for the off-setting or leave it as an option for the customer during check-out. I had a bit of difficulty setting up the app, but the Cloverly team took over and got it functioning within a few days for free.

Waisa Mama Organic Beverage Co.
Canada
Time spent using app: 7 months
November 16, 2020

Not only is this app a low-cost, low-effort way to offset our carbon footprint and show our customers that we believe in increasing our sustainability efforts in many areas, I've also had some incredible customer support throughout my experience. Lydia specifically has walked me through every step and the team that she works with her has done all the heavy lifting. I'd give this app fifty stars if I could - I think it's the best Shopify app I have ever used.

Harper Coats
United States
Time spent using app: 9 days
November 5, 2020

Brilliant concept, outstanding mission and purpose, could not have been easier to work with. Very happy to have this option on our site!

Storm Creek
United States
Time spent using app: 17 days
October 12, 2020

This app is a great way to offer your customers the option to pay a small additional fee to offset the carbon emissions associated with shipping their order. Also, Cloverly's customer support is AWESOME. If you have any questions about the offsets, customization, installation, troubleshooting, etc., their team gets back to you quickly and they are super helpful. (Thanks Lydia!)

Fleur & Bee
United States
Time spent using app: Over 1 year
October 2, 2020

It is a wonderful app. More so, the team was so helpful and responsive when I had some trouble implementing it onto my website. Great app, great team, and for a great cause. I highly recommend it.

Alare
United States
Time spent using app: 2 months