Eagle Eyes Optics
Not sure if they are still in business. I've tried to contact them few times now even through our account manager (also copied Clyde support email team), but still no response.
Hi Eagle Eyes, Our sincere apologies for the delay. The person you were working with is no longer with Clyde, and we are sorry to hear that his auto-email didn't work. I see that you reached out to our Merchant Support team and they were able to help you out right away, and then you had a call with Mia to discuss roadmaps. As we've expanded our support team, the best way to get in touch with us is email@example.com — we've got a quick turnaround with an SLA of 4 business hours!
As a company, we had been looking into an extended warranty platform for quite some time and hadn't been able to track down the correct fit for us. Clyde turned out to be the answer to everything we were looking for. Not only is Clyde one of the simplest integrations to our Shopify app that we've experienced, but it is easy to use. Any company looking to add extended and accidental damage warranties to their products should consider Clyde.
Thanks, Brydge team! It's been a pleasure working with you so far. We're very glad to hear that you had a great onboarding experience.
We have been using Clyde for a few months and my guests love that they can protect their purchases. In a business that has uncertainties, Clyde gives my guests the security they ant.
Thanks, Joli Amours! We're thrilled to hear that Clyde is contributing to a stellar customer experience.
We've been using Clyde for over a year now and it's such an improvement over our previous protection plan solution. I'd recommned Clyde as a easy way to added protection plan up-sells in your site. The dashbaord is clean and support is prompt.
Thanks so much, VAIO. It's been great partnering with you, and we're always looking to make the protection program experience better and better.
This app is amazing, I have never downloaded an app that has integrated so quick and easy to my shopify store. The support is amazing and the Clyde team goes above and beyond to help :)
We love to hear this, Lifestyle Vivid! We're looking forward to continuing this awesome partnership.
Clyde is super easy and setup was fast/simple! It enables us to offer our customers even more product coverage (without doing any leg work on our end!). Our customers love the platform too. Highly recommend!
Thank you so much, Team Windmill. We're thrilled to hear that both you and your customers are loving Clyde.
We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+
Always a pleasure working with you, AutoBrush team! We’re looking forward to many more successful years to come.
We love the Clyde Warranty Platform. The product and interface is great, but what really has helped us out and saved us a lot of time and effort is the customer service that clyde provides. Any issues or questions that might arise are taken care of quickly and they go the extra mile to help make sure everything is running smoothly. Would definitely recommend. Thankyou!
Thanks so much, Symple Designs. We've been working very hard to provide great service to our customers and their customers and are glad it shows :)
The team at Clyde is very professional. The implementation went smoothly and the results are starting to speak for themselves. Highly recommend this solution for ecommerce providers that are trying to add value to the customer experience.
Hey Shop e-scooters! We're glad to hear implementation went smoothly and are excited to hear you’re seeing positive results with Clyde.
They not accepting new accounts for 60 months something i didn't heard until I contacted support. I literally had this app for a while and nothing showing on my products still. Im sure 6 months for me already pass.
At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive a personal follow-up from our Sales team within 1 business day after installation of our application to ensure eligibility and coverage compatibility. Have a question? Contact firstname.lastname@example.org today.