Clyde | Warranty Platform

Clyde | Warranty Platform

by Clyde

Everything you need to make revenue on the sale of warranties.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

11 - 20 of 29 reviews

Ready Rig Store

Great idea, with poor execution. The Clyde Shopify app does not work, customers get frustrated being unable to checkout when they try to purchase, help from Clyde is not technical and they do not test their implementation when assisting with setup. If their Shopify app worked, the service has a ton of promise. However, their support is to push you off on Shopify, who then redirects you to Clyde's nonexistent support. Hopefully they work on this and provide a better end-to-end solution.

Developer reply

February 16, 2021

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a SLA response of 1 business day. We’re proud to now offer tailored support for our Shopify clients to ensure smoother implementations for our customers!

Carbon Fiber 365

They don't provide a UI to directly download invoices for bookkeeping.
my emails for invoices ended up ignored without answers.
I ended up removing the app since I can't continue with this low-quality support.

Developer reply

October 28, 2019

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a SLA response of 1 business day. Our product is constantly evolving, and we now enable our retailers to automatically access their Invoices and Reconciliation files directly through our Dashboard.

GravityDock

I really wanted to offer extended warranty for my products. Unfortunately, it was not a match made in heaven. Given my lower price point for the niche and focusing only on mobile audience market, as soon as I launched, my conversion dropped completely and upon deleting the product, the sales picked up again. YMMV. Personally, I always purchase these warranties and benefited from it. But my target audience see otherwise.

Curios And More

Super easy to install & implement! The support is wonderful and it is a great addition to our store.

Q-See

Great Product ! Help us increase our AOV and Super easy to install on your shopify store. Support was support helpful as well

BigGameBowhunter

Awesome product, really easy to integrate and builds trusts with my customers. Super easy to use and looks great.
Highly recommend!

Photo Savings

very good and clean, hope they serve the customers as well they served me.

would def recommend having this option on the website

Soul Ceramics

Top-notch customer service & product! The Clyde team worked closely with us to answer a variety of edge-case questions and get things setup. I've already recommended them to friends, and would be happy to do so in the future!

My Fitness Direct

Honestly, I am thoroughly impressed by Clyde. My products were approved in minutes. The app is very easy to use, looks fantastic, and their customer support is outstanding. The CEO himself called me to see how it was going! Just wow.

fluidfreeride.com

Great offering overall. Enables shop owners to offer third party warranties right in their shop. The warranties are automatically matched to the products on the back end. It shows up as a little button underneath the add to cart button and customers can add an extended warranty contract to their cart.
Shop owners an set higher pricing for the contracts to make a little margin and/or cover for payment fees.
The team is super responsive and always helps within 24h in case of questions or concerns.
Highly recommended for anyone selling higher value goods and wanting to offer extended warranties just like amazon does.