Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order verification, particularly for COD orders. They appreciate its user-friendly interface, real-time verification, and detailed analytics, which save time and resources, reduce fraud, and improve fulfillment. The app's WhatsApp marketing feature is praised for enhancing customer engagement and potentially boosting sales. The customer support, especially a team member named Benson, is frequently mentioned for excellent service. Merchants also note the app's affordability, its ability to reduce RTO rates, and effectiveness in recovering abandoned carts.

April 16, 2024

We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.

Dermabay
India
5 months using the app
Hillteck replied April 17, 2024

Thank you for being a long-time user of Hilteck! We're thrilled to hear that our COD verification and Abandoned Cart Recovery features have been beneficial for your business. We're glad you appreciate the COD to Prepaid feature as well. Your recommendation means a lot to us!

March 22, 2024

"Exceptional order verification process, ensuring a seamless and secure transaction experience. Impressive customer service promptly addresses any queries or concerns, setting a high standard for excellence."

Pitshirts
India
4 months using the app
Hillteck replied March 25, 2024

Thank you for the glowing feedback! We're thrilled to hear about your exceptional experience with our order verification process and customer service. We strive to maintain excellence and look forward to serving you again soon.

April 10, 2024

The team helped us with a feature request really quickly and according to the timeline.

Great work.

Miduty
India
About 2 months using the app
Hillteck replied April 12, 2024

Thank you for the positive feedback! We're glad we could meet your expectations.

April 23, 2024

I highly recommend this app for both new and established D2C brands looking to effortlessly boost customer engagement and drive sales. With its automated, polished messaging for pre- and post-shipping support, clean interface, abandoned cart messaging, and ability to transition from cash-on-delivery to prepaid, it's a must-have. Plus, it's cost-effective and backed by a fantastic support team. It's helped us reduce RTO and convert COD orders to prepaid with ease.

My Store
India
About 1 month using the app
Hillteck replied April 25, 2024

Thank you for the glowing recommendation! We're thrilled to hear that our app has been instrumental in boosting your customer engagement and driving sales. We're committed to providing a seamless experience for D2C brands, and we're delighted to hear that our features such as automated messaging and abandoned cart recovery have been beneficial for your business. We appreciate your support and look forward to continuing to serve you!

March 18, 2024

What do you expect from an app??
Good Working...right?

But, Hiltech not only does a great job but their customer service is extraordinary...!

We tried many other platforms or plugins for the same but the results and response are far below our expectations, whereas Hilltech is better.

User-friendly interface, affordable subscription plans, great customer support, great functionality, and the list is endless in favor of Hilltech.

In short, we highly recommend Hiltech...!

Loox
India
About 2 months using the app
Hillteck replied March 19, 2024

Thank you for the glowing review! We're thrilled to hear that you've had such a positive experience with Hilteck. We strive to provide excellent service and functionality, and it's fantastic to know that we've exceeded your expectations. We truly appreciate your recommendation!

March 16, 2024

Hillteck offers top-notch service with a personal touch. Their attention to detail and commitment to customer satisfaction set them apart. Whether it's prompt responses to inquiries or expert assistance with technical issues, Hillteck consistently delivers excellence. Their knowledgeable staff goes above and beyond to ensure a smooth and enjoyable experience for every customer. If you're seeking reliable service and support, Hillteck is the way to go. Highly recommended!

Indian Market
India
About 2 months using the app
Hillteck replied March 17, 2024

Thank you for the glowing recommendation! We're dedicated to providing top-notch service and ensuring a smooth experience for all our customers.

April 6, 2024

The APP has been very helpful in confirming the COD orders without us having to call and verify. The RTO rates have come down, the after sales support is very good. The take our suggestions and help in resolving the same. Highly recommend this app for COD confirmation.

Kattam
India
22 days using the app
Hillteck replied April 10, 2024

Thank you for your positive feedback! We're glad to hear that our app has been helpful in confirming COD orders efficiently and reducing RTO rates. We appreciate your recommendation and look forward to continuing to provide excellent after-sales support.

February 26, 2024

good

Mobi-Kart
India
About 2 months using the app
Hillteck replied February 28, 2024

Thank you for your positive feedback! We're delighted to hear you found our service good.

February 24, 2024

The best IVR call and COD order verification app on the app Store. The customer service responds fast to any request and communicates well.

AURI
Romania
About 1 month using the app
Hillteck replied February 26, 2024

Thank you for your positive feedback! We're delighted to hear that you find our app the best and appreciate our fast and effective customer service. If you have any more comments or suggestions, feel free to share. We're here to help!

February 13, 2024

Great App. Very useful in preventing fake COD orders. The app uses both Call & WhatsApp to confirm COD orders as well as provides an additional layer through address confirmation messages to COD orders. And the team is very supportive & responds promptly.

14 Cosmic Secrets
India
2 months using the app
Hillteck replied February 17, 2024

Thank you for your positive feedback! We're delighted to hear that our app has been effective in preventing fake COD orders for you. We appreciate your recognition of our dual confirmation approach and prompt customer support.