Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the efficiency of COD order verifications, reducing fraud, and minimizing returns. It features a user-friendly interface, automated confirmation processes via WhatsApp and IVR, and robust support. The integration with Shopify, competitive pricing, customizable call scripts, and real-time analytics further contribute to its effectiveness in improving confirmation ratios and reducing fake orders.
Refine
-
By rating
THANKYOU FOR YOUR SUPPORT!!!LOOKING FORWARD TO BEST CUSTOMER EXPERIENCE
Thank you for your kind words! We're thrilled to have your support and are committed to providing you with the best customer experience. Looking forward to serving you again!
No support from the team.
Being following up with the team since ages just for data on the cost incurred on each message for the mistakes your team has made.
Multiple times the app have crashed along with blasting Mutiple messages to the same customer not only I am bearing these unnecessary cost because of your inefficiency in managing the tech product but also this has affected my overall customer experience.
We value honest feedback, but we must clarify a few points. Our team consistently strives to provide timely support and solutions to all our clients. If there has been a delay, it is not intentional but rather due to the complexity of addressing your specific concerns.
Regarding the app performance and costs incurred, we acknowledge the inconvenience and are actively working to resolve such issues. However, attributing these challenges solely to our inefficiency without acknowledging the collaborative nature of troubleshooting and resolution is unfair.
We encourage constructive dialogue to resolve issues effectively. Our team will reach out to you one final time to address your concerns. Should you require further assistance, we expect a level of professionalism and mutual respect to ensure a productive conversation moving forward.
HillTeck - Verify COD Orders has been a game-changer for our Shopify store. The automated call feature for verifying COD orders has significantly reduced fraud and ensured genuine transactions. It's a must-have app for any store dealing with COD orders.
good support
Great guys to work with. The app is good and useful.
Thank you for the kind words! We're thrilled to hear that you find the app useful and enjoyed working with our team. If you need any further assistance or have suggestions, don't hesitate to reach out. We're always here to help!
Hillteck is the best app for COD order verification! It has significantly reduced the time I spend on verifying orders, making my workflow much more efficient. A special shoutout to Abhishek, who provided exceptional support and helped me set up the app seamlessly. Great work from him and the entire team. I highly recommend this app to everyone.
Thank you for your fantastic review! We're delighted to hear that Hillteck has made your COD order verification more efficient. A special thank you for recognizing Abhishek's exceptional support—he'll be thrilled to hear your kind words. We're committed to providing excellent service and appreciate your recommendation.
Well made app. Extremely easy to use. We have been using this apps since 3 years now. Kudos to the team at Hillteck.
Thank you so much for your feedback! :)
We are super happy that you like our app, and we will keep doing our best to meet your expectations.
Feel free to reach out to us if you need any help.
nice
Thank you for the kind words! We’re glad you had a positive experience. Let us know if there’s anything more we can do for you!
The app works fine and customer service is really great.
We are using it from last 1 year and we are satisfied
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.
The app was def worth it. I need not worry about order confirmation anymore.
Also, the support team was quick in response and very supportive.
Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services. 🤗
If you ever need assistance in the future, don't hesitate to reach out to us again. 💖