Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing the COD order verification process, notably reducing fraud and RTO rates. Key features include automated SMS and IVR calls, a user-friendly dashboard with analytics, and tools for abandoned cart recovery and WhatsApp marketing. The ease of Shopify integration, reliable performance, and exceptional customer support, particularly from team members like Abhishek and Benson, are frequently praised. This app is recognized for boosting transaction reliability and business efficiency.
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I appreciate this Software for reducing my rto's and very humble team , issues solved with in sometime and with good pricing
Thank you for your positive feedback! We're glad to hear that our software has helped reduce your RTOs and that our team was able to resolve your issues promptly. We appreciate your recognition of our pricing as well. We're here to support you anytime!
Awesome app to reduce RTO on orders
Very Good experience
Customer service was also good
Thank you for your wonderful review! We're delighted to hear that the app has helped reduce RTO on your orders and that you've had a very good experience with our customer service.
HillTeck is doing a great job by providing the best value
Thank you for your positive feedback! We're thrilled to hear that you find great value in our services. At HillTeck, we strive to offer top-notch solutions and support to help businesses thrive. Your satisfaction is our priority, and we look forward to continuing to serve you. If you have any further feedback or need assistance, please don't hesitate to reach out.
Hill Tech is a fantastic addition to any Shopify store, offering seamless integration and a user-friendly interface. It provides a range of powerful tools that streamline inventory management, enhance customer engagement, and boost overall store performance.
Thank you so much for your fantastic review! We're thrilled to hear that HillTeck has been a valuable addition to your Shopify store. It's great to know that you find our integration seamless and our interface user-friendly. We're glad our tools are helping you streamline inventory management, enhance customer engagement, and boost overall store performance. Your feedback is highly appreciated, and we're here to support you whenever you need it. Thank you for choosing HillTeck!
Nice and prompt service they made my order verified and genuine
Thank you for your review! We're glad to hear you appreciated our prompt service and that your order was verified and genuine.
best app if you are searching for order confirmation ,great customer experince
HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.
Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀
customer support is very good
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer support. Your satisfaction is our priority, and we look forward to assisting you again in the future.
nice
Thank you for the kind words! We’re glad you had a positive experience. Let us know if there’s anything more we can do for you!
Team is very helpful and helped me kickstart my online store.