Reviews (23)
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CodMonster has been a great addition to our store. The COD form is quick, clean, and easy to customize, and the upsell features make it simple to increase order value. The tracking tools and Google Sheets integration are also very convenient. Overall, a powerful and easy-to-use app for growing COD sales!
Très mauvaise expérience scam.
Cette application n’a aucun support client. J’ai été prélevé 19 $ sans aucune utilisation du service et il est impossible de contacter qui que ce soit pour un remboursement ou une explication.
Je ne recommande pas cette application.
I am very disappointed with CodeMaster. The platform frequently experiences downtime, which prevents sales from coming through on my store. This isn’t the only issue; I’ve tried contacting support multiple times by sending messages, but I haven’t received any response.
To clarify, this is not the first time I’ve faced this issue. I’ve reached out to you two or three times before, and once again, I sent a message regarding this recent problem, but there was still no reply.
What’s even more frustrating is that the losses caused by these downtimes can exceed the monthly subscription cost or even the Facebook ad budget I allocate to boost sales.
On a positive note, when the store is working, it operates very smoothly, and sales come in excellently, which proves that the platform has great potential if the issues with downtime and lack of support are resolved.
However, these recurring issues, especially the lack of response from your support team, severely harm the user experience. With all due respect, these problems need to be addressed urgently to improve your service.
Dear Customer,
Thank you for using the CODMonster app for your store needs. We sincerely apologize for the inconvenience you experienced.
We typically respond to support queries within 2 to 5 hours on weekdays, but our response time may be longer on weekends. We appreciate your patience as we worked to address your concerns.
Regarding the downtime, we noticed that a few products in your store needed reconfiguration. If you need any further assistance, please don't hesitate to reach out. We're here to help! Thank you!
Good app for upselling and tracking. A little learning curve, but totally worth it for the results.
We’ve been loving everything about COD Monster—it’s such a powerful tool! But what really sets them apart is their incredible customer service. Sehar has helped me out more times than I can count
nice support
very responsive customer service 24/7
nice apps , quick , easy .
NEW REVOLUTION FOR COD
Thanks for this amazing review, we are glad you are satisfied with our app.
The app himself is awesome and easy to use and their customer service is just great. I will recommend this app
The application meets all my expectations, their customer service is very responsive and professional! The application includes all the options I need for my COD business.
We are glad to hear this honest and encouraging feedback 🥰
Wow! This app is a game-changer. Super easy to set up, and my conversion rate has gone through the roof! Highly recommend for any Shopify store.
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS
Hello ,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by server downtimes. 😔 We understand how frustrating it can be when the service is interrupted.
We are continuously working to improve our infrastructure to ensure more reliable uptime. Your feedback is valuable and helps us to make necessary improvements. 🛠️
Could you please provide more details about when these downtimes occurred? We're committed to solving this issue and ensuring a smoother experience for you and all our users. 💪
Thank you for your patience and for helping us become better. 🙏
Best regards,
The COD Monster Team
