Reviews (159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting COD transaction reliability and reducing fake orders, enhancing conversion rates through features like phone verification, Google Sheet exports, upsells, and quantity discounts. They appreciate its easy installation, intuitive interface with an analytics dashboard, and responsive support team that efficiently handles custom requests, making it a key tool for streamlining operations and increasing sales.
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I am very disappointed with CodeMaster. The platform frequently experiences downtime, which prevents sales from coming through on my store. This isn’t the only issue; I’ve tried contacting support multiple times by sending messages, but I haven’t received any response.
To clarify, this is not the first time I’ve faced this issue. I’ve reached out to you two or three times before, and once again, I sent a message regarding this recent problem, but there was still no reply.
What’s even more frustrating is that the losses caused by these downtimes can exceed the monthly subscription cost or even the Facebook ad budget I allocate to boost sales.
On a positive note, when the store is working, it operates very smoothly, and sales come in excellently, which proves that the platform has great potential if the issues with downtime and lack of support are resolved.
However, these recurring issues, especially the lack of response from your support team, severely harm the user experience. With all due respect, these problems need to be addressed urgently to improve your service.
Dear Customer,
Thank you for using the CODMonster app for your store needs. We sincerely apologize for the inconvenience you experienced.
We typically respond to support queries within 2 to 5 hours on weekdays, but our response time may be longer on weekends. We appreciate your patience as we worked to address your concerns.
Regarding the downtime, we noticed that a few products in your store needed reconfiguration. If you need any further assistance, please don't hesitate to reach out. We're here to help! Thank you!
Easy to place order with great customer support also helped me to avoid fake orders. Highly recommended!
We truly value your feedback and are grateful for your unwavering support. Your insights make a significant difference.
best conversion rate for cod I have ever seen
also a great support thank you
We're delighted to hear that our application has had a positive impact on your shop!
Thank you for your feedback and your confidence.
Best regards
The CodMonster Team.
A good and nice support team with amazing speed of response
We're delighted to hear that our application has had a positive impact on your shop!
Thank you for your feedback and your confidence.
Best regards
The CodMonster Team.
With Cash On Delivery Monster, I've been able to perfect my COD business . These apps have not only improved my customers' buying experience but also boosted my average order value and helped me avoid fake orders.
CodMonster revolutionized my checkout process, making it seamless and efficient, while Cash On Delivery Monster enhanced my business with its comprehensive tools, boosting my sales and ensuring order accuracy. Highly recommend!
Great platform that brings everything together without adding apps, and the support team responds quickly
Thanx Cod Monster
We're delighted to hear that our application has had a positive impact on your shop!
Thank you for your feedback and your confidence.
Best regards
The CodMonster Team.
Thanks to CodMonster, our checkout process is now smoother and more tailored to our needs. Cash On Delivery Monster has been a game-changer for our COD business, offering great tools like upsells, quantity discounts, and seamless order exports. Best app
CodMonster has revolutionized my checkout process! It's user-friendly. Plus, their support team is top-notch, always there to help!
Worst APP ever
Hello,
Thank you for using our app, and we are sorry to hear that you were not satisfied with your experience. You previously contacted us via email and mentioned that your website was blocked. As we explained to you at that time, you had uninstalled our app on 01/07/2024.
It is possible that you installed another app and mistakenly thought it was the cause of the problem. Since your review was posted one month and seven days after uninstalling our app, this suggests that the issue was not caused by our app.
We kindly ask you to verify this matter, and if you find that your review was due to a misunderstanding, we would appreciate it if you could remove it, as it negatively impacts us.
We are always here to support you if you need any further assistance.
Thank you for your understanding.