Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining the checkout process and preventing fraud. They value its user-friendly interface, easy installation, and insightful analytics dashboard. Features like Google Sheet order exports and phone number verification are found beneficial. The customer support is praised for its responsiveness. The app is seen as a comprehensive solution for COD stores, offering a free theme and a customizable form with cross sells and upsells.

May 24, 2023

good service , customer service is also good and respensive even though they take time to respond. but over all they sove ur. problem at the end

daconfident123
Morocco
5 months using the app
November 22, 2023

tres bonne application je la recommande vivement

Anna Shop
Morocco
About 1 month using the app
October 16, 2023

THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS

klein
Morocco
7 months using the app
August 29, 2023

00 IF I COULD
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS
THE SUPPORT IS SO LAZY THEY DONT ANSWER YOUR QUESTIONS YOU JUST NEED TO WAIT
IF YOU HAVE ANY PROBLEM WITH THEM JUST BE SURE THAT YOU WILL FIX IT AFTER 48 H OR MORE EVEN IF HE IS SMALL PROBLEM
THE CONVERSION RATE IS SO BAD
IM USING IT SINCE MARCH 2023 TIL TODAY AUGUST 2023
BAD EXPERIENCE I DONT RECOMENDE IT

kitablaq
Algeria
6 months using the app
CodMonster replied September 2, 2023

Thanks for taking so much time and effort to express your experience to focus on the points that you were not happy about even though we have provided premium support for you, even though the owner was trying to provide you with technical support via other channels (facebook) to make sure it will be handled fast, the owner also tried to fix some requirements you wanted and was always responded, moreover, the support was treating your cases with urgency, but sometimes you need to wait you can't have all the requirements in your mind to be executed in less than 5 mins. after countless efforts that's all you could do was write such a genuine review, We still appreciate you using codmonster and we will always try to help all codmonster users regardless.

September 11, 2023

A smooth app with Pretty good costumer support.

lbsecrets
Morocco
2 months using the app
July 25, 2023

good but some problems should be solved thanks

B5N Store
Morocco
3 months using the app
Edited November 15, 2023

woow this is best service

My Store
Morocco
8 months using the app
November 2, 2023

the best

My Store
Spain
4 months using the app
July 9, 2023

Great app, but the support should applied what we asked for, they replied to our message but the necessary is not done.

ZAFERA
Saudi Arabia
7 months using the app
August 5, 2023

The UI is really good and it really simplifies COD management. However, for the price we're paying, the server speed and COD form downtime is just disappointing. I would definitely 100% give it 5 stars if they upgraded their servers and mitigated the server downtime.

DZ Gadget Store
Algeria
2 months using the app