Reviews (114)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product launches and pre-sales, praising its user-friendly interface with features like "Coming Soon" badges and countdown timers. They appreciate the easy setup and reliable performance, enhancing customer experience by indicating product availability. The support team is also commended for their responsiveness and assistance with theme customizations.

June 12, 2024

Nice simple solution. Very helpful support fixed an initial issue promptly.

Sam Toft and her Wonderful World of Mustard
United Kingdom
17 days using the app
SetuBridge replied June 13, 2024

Hi,

Thank you for your wonderful 5-star review! 🌟 We're delighted to hear that you found our solution simple and effective. Our support team is always here to help, and we're glad we could resolve your issue promptly. 😊 Your satisfaction is our top priority. If you have any further questions or need assistance, please feel free to reach out.

Best regards,
SetuBridge Team

January 16, 2024

A user-friendly app that effortlessly integrates with my store. When I encountered a minor bug, a quick message to their PIC on WhatsApp resulted in a resolution within a few hours. I highly recommend this app for its reliability, ease of use, and outstanding support. Five stars!

Stoned & Co Group
Malaysia
About 2 months using the app
SetuBridge replied January 29, 2024

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it user-friendly and that it seamlessly integrates with your store.

We're glad we could swiftly address the minor bug you encountered, and your kind words about our outstanding support mean a lot to us. We appreciate your recommendation and the fantastic 5-star rating!

If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help!

March 11, 2024

I had an issue with the collection page banners and they were able to help very fast. It is tough with Customer Service being on the other side of the world from my location but we made it work! Thank you.

Portland Gear
United States
21 days using the app
SetuBridge replied March 13, 2024

Hi ,

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted that we could promptly assist you with the collection page banners.

We understand the challenges of time zone differences, and we're glad we could make it work for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority.

Thank you again for choosing our service and for the 5-star review!

Best regards,
SetuBridge Team

April 16, 2024

Great app and even better support staff. Very helpful a in guiding me through the setup, with immediate response to my questions

Vintage Comics
United Kingdom
4 months using the app
SetuBridge replied April 18, 2024

Thank you for the 5-star review! We're thrilled to hear that you had a great experience with our app and found our support staff helpful during the setup process. We're committed to providing excellent support and prompt responses to any questions you may have. Please don't hesitate to reach out if you need any further assistance. Thank you for your kind words!

July 10, 2024

great app! great support!

GC Zürich Fanshop
Switzerland
About 1 hour using the app
SetuBridge replied July 12, 2024

Thank you for your positive feedback! We're glad to hear that you're enjoying the app and our support. If you have any more feedback or questions in the future, feel free to reach out. We're here to help!

July 23, 2024

great customer support

Victrix Limited
United Kingdom
2 days using the app
SetuBridge replied July 26, 2024

Thank you so much for the 5-star review! 🌟 We're thrilled to hear that you had a great experience with our customer support. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 😊

April 9, 2024

This app has been great so far. Super easy to setup and very fast response time on whatsapp for any questions I had. Highly recommend!

Fleurdinand
Canada
11 days using the app
SetuBridge replied April 12, 2024

Hello Fleurdinand ,

Wow, thank you for the amazing 5-star review! We're thrilled to hear that you're enjoying our app and that the setup was easy for you. We're also glad that you found our support team responsive on WhatsApp. Your recommendation means a lot to us!

If you ever have any more questions or need assistance, feel free to reach out anytime.

Thanks again for your kind words and support!

Best regards,
SetuBridge team

July 9, 2024

Only just downloaded and the service and help has been great so far! Very happy

RAEF The Label
Australia
About 1 hour using the app
SetuBridge replied July 10, 2024

😊 Thank you so much for your 5-star review! We're thrilled to hear that you're happy with our service and support so far. If you need any further assistance, please don't hesitate to reach out. We're here to help

April 18, 2024

I have used this product in the past and came back to use it. I was having some trouble setting it up and the customer support was great!

Bella Joy Pottery
United States
3 days using the app
SetuBridge replied April 22, 2024

Thank you so much for your feedback! We're delighted to hear that you found our product helpful and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

January 27, 2024

Perfect service via Whatsapp! Would recommend this app 100%

Stanny.club
Belgium
3 months using the app
SetuBridge replied January 29, 2024

Thank you for the glowing review! We're thrilled to hear that you had a perfect experience with our app and service via WhatsApp. Your recommendation means the world to us! If you ever need further assistance, don't hesitate to reach out.