Reviews (88)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited October 30, 2023

quite reactive customer service, with direct feedback on the issue and identifying the right solution to make it work properly. BUT Huge problem with an instable app. I lost suddenly during a campaign all the subsribers to coming soon products. so impossible to notify them once my products were available (that's a bit the purpose of this app). So i uninstalled it.

silkythelabel
France
3 months using the app
SetuBridge replied October 5, 2023

Your recommendation means the world to us. It's customers like you who inspire us to continue delivering the best possible solutions. If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. We're here to help.

March 26, 2021

After the intial 24 hour free trial you do not have access to the app, unless you pay for it. As I liked the app, and was very straight forward to use, I paid the subscription fee, which are great low fees to suit brands on a tighter budget, but I did not get access. When I contacted them, the said it was shopify causing the technical issue. I have never been able to access the app from my phone either, I have to go on my lap top. I was told they could not help me with this and to speak to shopify. While they were responsive about refunds, 24 hours later, I still have had zero updates about the technical issue over access. Otherwise, it would have been a useful app, the only downside is that email notifications sent to customers comes from their email address, so customers may not be aware the email is from you and or view it as spam.

Nudge Boutique
United Kingdom
About 2 years using the app
Edited June 23, 2023

Works great on collection coming soon however it always remove the coming soon button and makes it invalid. always have to message support to make this active again

Home Love Interior
United Kingdom
Over 1 year using the app
SetuBridge replied February 26, 2022

Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our business. We really appreciate both kindness and honesty.