Reviews (113)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product launches and pre-sales, praising its user-friendly interface with features like "Coming Soon" badges and countdown timers. They appreciate the easy setup and reliable performance, enhancing customer experience by indicating product availability. The support team is also commended for their responsiveness and assistance with theme customizations.

July 9, 2021

My 5 stars go specifically toward the service provided for this product, the team is exceptional and so helpful! Nothing was a burden to help with and they fixed a request I made within 24 hours. The app itself is also great, I had specific requests that it didn’t initially provide but the service team assisted with that. The only fault is that the email customers receive is not that great and I wanted to be able to customise this but they are in the process of creating this for the app and I look forward to seeing what they create!

LTL PPL
Australia
11 months using the app
June 16, 2022

We have a few upcoming products that are not yet available for sale and this app meets our needs quite well. The support team is also quick to react.

LBV
United States
9 months using the app
Edited May 24, 2023

Super friendly and very quick assistance. Directly at the beginning 2 times requested and it was implemented without any problems.

Due to various changes in the store were unfortunately also some changes necessary. This was no problem at all for the team, who implemented everything for us with a lot of patience. Great communication and super customer support

Countrysidecolours
Germany
9 months using the app
SetuBridge replied September 2, 2022

We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.

May 27, 2021

Great support that really understands and does all they can! Great app and functions! Recommended to 100% :)

Proud Colours
Sweden
9 months using the app
Edited September 9, 2021

I was looking for an app like this to create hype for my products that are launching soon (new swim designs), and I am so excited about it!! The team set the entire thing up, and it works really really well. They have been SO helpful anytime I need to make changes. Super quick too. Easy customisation. Highly highly highly recommend! So glad I downloaded.

Littl Swim
Australia
8 months using the app
July 4, 2023

This app is exactly what we were looking for! The support team have been so accommodating to make customisations for us too which we are very grateful for. So happy to have found the app.

AJE ATHLETICA
Australia
7 months using the app
SetuBridge replied August 14, 2023

Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.

October 16, 2023

Quick response and they fixed our problem perfectly!!

MIM
Spain
7 months using the app
SetuBridge replied November 25, 2023

Customer satisfaction is our top priority, and it's fantastic to know that we could meet your expectations. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!

February 16, 2021

Fantastic APP, but the customer support is also second to none.
It was great, very kind, fast response and super helpful.
Thanks so much for your great work!!!

Rurushushu original
Japan
7 months using the app
May 28, 2022

I wasn’t sure about this app when I first downloaded as it didn’t initially provide me with the layout/ design I wanted, however I received a curtesy email from the team to check if there was any help I needed with the app, I advised mon how I would like the coming soon information displayed on the main and product page and they changed everything to my exact requirements. The team were extremely helpful and ensured all my needs were met. I had spent weeks trying to find an app or expert to add coming soon details to my website, and the team did exactly this within an hour!! Thanks!!!

Vintage Blossom
United Kingdom
6 months using the app
SetuBridge replied June 3, 2022

Thanks for providing us with detailed feedback about our app:)

We’re glad that you loved our app. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!

March 16, 2021

Pleased to use the product; just the right one we needed for the launch. Good support by the staff as and when needed. Keep up the momentum.

sg.singhstyled
Singapore
6 months using the app