PreCom ‑ coming soon preorders , 88 reviews
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The app is pretty good! It takes a little bit to save any changes in the app but it works well! I would recommend!
Thank you for your review. It's a shame that it's not 5 stars. We will do our best to improve the speed of saving in the near future.
Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.
UPDATE: Why do App companies always try to act like victims? Shift the burden of proof to the customer? Literally, lie to pad their reviews? This application does not allow customers to place orders when set to "pre-order" This defeats the purpose of this application. When asking for support, they just send a scripted auto-reply and never follow up. Do not waste your time on this application.
Thank you for your review.
We never received any support requests from you. Our support doesn't use auto-reply. Are you sure you tried to contact the right company?
Please contact our support at info@gravitysoftware.co.uk . Our team will resolve any app-related problems for you. We are awaiting your email.
We don't try to act like victims. Our job is to support our merchants. We have seen your review and we replied to you trying to help. If you need assistance please contact us via email provided above. Please send some examples of products so that we can reproduce the issue. Our team will investigate the problem and help you to resolve it. Thank you.
The program does work but the huge problem is when you put an item to "coming soon" the program automatically puts the item "inventory not tracked" This caused a HUGE issue because on other sales channels it didnt show up as "sold out" or "coming soon" BUT allowed them to BUY IT! We sold 400! of something because they were able to purchase it via a different sales channel. This was VERY BAD. The program should NOT automatically set the item to "not track inventory."
Thank you for your review. We are investigating the problem now. A member of our team will contact you shortly.
INCREDIBLE customer service and the app is working as it should!
The only thing I wish this app has is, being able to set different release dates for different versions of the same product.
Thank you for your feedback. We would like to announce that it's possible now to enable the "Coming Soon" & "Pre-order" options per variant.
Great option for Pre-sales campaigns. Support team was efficient and quickly responsive, good job guys.
Exactly what I wanted. An app to change a product page into a coming soon page. I could not find any other app that did this (most are full on page building apps). Additionally, I had a question and the support team answered right away with a thorough reply that helped me resolve my issue. Highly recommend.
I would really recommend this app! Very cost-effective and Customer Service is 5/5 for being very helpful on assisting you on your store setup/concerns.
We hope there will be an option to update the products via a excel or .csv file in the near future, so that when you have hundreds of products for pre-orders, it would be more efficient to update the dates and status on a .csv file - download then upload again for changes. Other than that, this app is amazing and worth it!
It is easy to set up. And I had a minor problem with the display of the Pre-Order button. The customer service was excellent. Help us to sort it out straight away, really recommended.
So helpful and quick to respond! love the app and it does exactly what it says it does. The developer even helped with customization