PreCom ‑ coming soon preorders , 87 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
    73
  • 9% of ratings are 4 stars
    8
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    2
  • 5% of ratings are 1 stars
    4
December 20, 2022

The program does work but the huge problem is when you put an item to "coming soon" the program automatically puts the item "inventory not tracked" This caused a HUGE issue because on other sales channels it didnt show up as "sold out" or "coming soon" BUT allowed them to BUY IT! We sold 400! of something because they were able to purchase it via a different sales channel. This was VERY BAD. The program should NOT automatically set the item to "not track inventory."

ProTinkerToys.com
United States
About 2 years using the app
Gravity Software replied December 20, 2022

Thank you for your review. We are investigating the problem now. A member of our team will contact you shortly.

February 5, 2022

The app WOULD be wonderful if it didn't drop product according to the CUSTOMER'S timezone...not the seller's. That's hugely problematic and needs to be written somewhere in the app description.

Fox.e.poxy
Canada
About 1 month using the app
Gravity Software replied February 6, 2022

Thank you for your review. The application can be configured to use the seller's timezone. If you would like the app to be configured with the seller's timezone please contact our support and we will apply the necessary changes for you.

Thank you for your suggestion. We added a note in the application panel about the way the application works and about the possibility to change the settings. We understand your concern and truly appreciate your feedback. Our team has no intention to mislead the merchants and we do our best to improve the solution for your needs. We value you as a client and we would like to offer the app free of charge if you still need it. Please contact our support and we will answer all your questions.

Thank you for using our app!

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