PreCom ‑ coming soon preorders , 88 reviews
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Required tool if you just want to show the product instead of selling it until a certain date. Outstanding and fast support
Great Customer Service, fast and reliable. We had some questions and concerns and they were answered quickly and the issue was already resolved when doing so. Gives our customers a chance to see what's coming in. Would definitely recommend!
Very helpful customer service.
Wow! The team went out of their was to make some special configurations for our store and in quick time. Communication is superb. Would highly recommend to anyone dealing with pre orders or coming soon items - best app out there to help manage these products effectively without any hassle. Cheers
Does what it says it does. Would be great if when configuring the products we could sort the products by Dates Added. At present the whole product catalogue or collection is listed alphabetically and you can only select a certain amount of items per page before you have to save the settings and start again or search for individual items and the save one at a time which is extremely time consuming.
Thank you for your review. As per your suggestion we added an option that allows to sort products by Date Added. On the "Configure products" page in the app panel there is a new option: "Sort Order". If you wish to display newly added products first please select the "Newest" option and the product will be sorted by Date Added. Is there anything else we can assist you with? Please update your review when you have a moment.
We found a pretty big flaw in this app, making it surprisingly easy to bypass (ie you could as a visitor buy products before release date with a few simple html hacks) HOWEVER when we made the app developer aware, they fixed this bug. Great work.
We are very sorry if you experienced any problem with the app. Our support team is here to quickly help in case of any issues. We noticed there was an issue. We have fixed it and now the ”coming soon” item is removed from the cart automatically if anyone manages to add it. Please check and let us know if you need any further assistance.
After downloading this app, my website score significantly decreased. I reviewed and it seemed that it was this app download that was the issue. I contacted shopify and this app itself. Adam via gravity software did an excellent job responding to the issue at hand. He even contacted shopify again on my behalf. Even when I didn't have a chance to respond back to Adam frequently he made sure to keep me updated. Truly appreciated. If you have any issues, they'll make sure to respond appropriately and get to the bottom of it. It turned out that this app was NOT the cause of my speed score. Would defiantly like to make that clear, and so did Adam(: Great customer service goes a long way.
The app WOULD be wonderful if it didn't drop product according to the CUSTOMER'S timezone...not the seller's. That's hugely problematic and needs to be written somewhere in the app description.
Thank you for your review. The application can be configured to use the seller's timezone. If you would like the app to be configured with the seller's timezone please contact our support and we will apply the necessary changes for you.
Thank you for your suggestion. We added a note in the application panel about the way the application works and about the possibility to change the settings. We understand your concern and truly appreciate your feedback. Our team has no intention to mislead the merchants and we do our best to improve the solution for your needs. We value you as a client and we would like to offer the app free of charge if you still need it. Please contact our support and we will answer all your questions.
Thank you for using our app!
Easy to start with, not using the pre-order functionality yet, only the coming soon feature which does exactly what we need.
There were some minor alignment issues, which were swiftly and adequatly handled by support.
Perfect application, it works great and also very good and efficient customer service, very grateful