Reviews (233)
Overall rating
4.9
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app offers strong value, often far cheaper than other helpdesks, with a generous free plan. They report major time savings from AI and automations handling most tickets, plus an intuitive inbox that centralizes email, chat, social, and reviews with Shopify order data. Merchants praise the Claude/MCP integration, helpful core features, reliable performance at scale, and responsive support that feels like a true partnership.
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December 10, 2025
Cased
United States
25 days using the app
September 12, 2025
GearLit
Vietnam
7 months using the app
March 30, 2026
Wraith Esports
Türkiye
11 months using the app
