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I had a problem that was resolved in less than 24 hours. Thank you so much for your help!!! Amazing app!
We are truly sorry for the disruption this caused your business. We want to let you know that this issue is now fully resolved.
Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.
We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.
This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.
the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.
Thank you for your review. We're very sorry to hear about the inventory issue you experienced. I’ve reached out via email to gather more details. Based on our initial review of the live site, we haven’t detected any issues, but we truly appreciate any additional information you can share to help us resolve this as quickly as possible.
We used this app for 3 years now at lollygag.co.
We use it to create bundled products, super easy to use and it works perfectly,
when we did have an issue their customer service answered within a day and helped.
The new app update is very unorganized, no way to filer products by name or date added for easy duplication, every time you type something in and then go back it goes all the way back to the home screen instead of on the title you needed. small updates need done to the old interface it worked better.
The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.
Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may occur. We truly appreciate your feedback, and I’d be happy to place a test order to demonstrate the process for you.
Jennifer really helped with what I needed for my business. Thank you!
I spent a day looking through the internet to find an app that met my needs. Connected Inventory finally checked all the boxes - it's a great app with an incredibly helpful support team. Thank you Jennifer for your assistance today :)
I have been searching for an app that can deduct inventory when using different variants. Tried others and were extremely complicated. This Connected app is truly a life saver, incredible support and so user friendly. If i can give it 10 stars i would. Do not waste 100's of hundreds of hours searching as i did. If you need to assemble items using variants, look no further,
