Constant Contact

Constant Contact

by Constant Contact

The Smarter Choice in Online Marketing

3.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    50% of ratings are 5 stars
    (9)
  • 4 of 5 stars
    11% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    6% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    11% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    22% of ratings are 1 stars
    (4)

All reviews

1 - 10 of 18 reviews

Fleeceworks

I wanted this ap to help integrate mu email from Shopify to Constant Contact. I sent two emails asking for assistance, as it was not transferring. No reply to either. I reloaded today. it said once the link was complete it would upload the date to CC. That was hrs ago. No transfer. I sen another email. I am not sure the App really works. I can tell you the any type of customer service is non existent I only put on star so I could share our experience. We are looking for a different APP

Nutrient Energy Food

For about $$47.81 a month for 500 total contacts and excellent customer phone support, its worth it. A coach was assigned and spoke to me. Then I still get a kickoff call and they will customize a email template design based on my website. In just one day I've already added a cart abandonment form, and Subscriber customized form on my website and I'm now focusing on autoresponders. You get what you pay for!

Developer reply

June 3, 2020

Thank you for your review! If you need anything in the future, please don't hesitate to reach out.

GirlsNight.com

Constant Contact has never done a thing for me or my business. First, I was sucked into their commercial which insinuated tons of contacts will come to you, with no effort. Automatically! Then you call and find out its $300 per month, if that even works. So then I sign up for their assistance plan instead for like $50 a month and someone with less knowledge than I have would call me periodically. That was a joke. I cancelled that but they kept billing me! Then I ended up with their most basic plan and it's $20 per month with ME still doing all the work. So it's a total rip off! The name is misleading. There is NO constant contact unless you're sending out emails yourself which you can find in most any FREE apps doing the same thing! They had a great sales force selling on b.s. and then any support for actually really doing anything we pay for is non existent after that...oh, unless you want to pay $300. The value is NEVER there for what you are paying. Not ever! Again, the $300 plan is probably just as much of a rip off. Don't be fooled. It's all their own marketing that sucks people in, not any marketing they are doing for you. And the entire app and company is mostly smoke and mirrors. They really should be looked into for false advertising. At the very least, it's one of the typical funded marketing companies that appear to offer you something when in fact take your money and never provide the value for your money. Basically, a scam and a rip off. Spread the word.

Developer reply

June 3, 2020

Thank you for your review. A member of our support has been attempting to reach you to make this right.

KR Models

I have used Constant Contacts for quite a while now. very happy with the service. I find it easier to use than it's closest rival. If I do get into a problem, then their customer service staff are excellent. I plan to be here for many years.

Developer reply

January 24, 2020

Thank you for your review! If you need anything in the future, please don't hesitate to reach out.

Performance Fuel and Nutrition

Nuight mare they won't let you out of your subscription I am trying to work with paypal to get this cancelled

Developer reply

November 18, 2019

Thank you for your review. A member of our support has been attempting to reach you to make this right.

WoodWorld of Texas

I have used both Constant Contact and Shopify for years.I have had extremely positive results with both. The constant contact app has helped increase my email lists and thus increases sales at the website. The only issue I have had with the Constant Contact app is that the shopify automation is no where near as customizable as the regular Constant Contact . ie. When you add a shopify product by using the shopify button you have no control over font size, text color or spacing between pic and text. Had been an issue from day one and seems as if they are not going to give use the type of controls in this dept as they do in the Non Shopify items. The automated shopify button takes less time to add products but often at the expence of a pleasant looking layout. My 2 cents. for this reason I will give it an overall 4 rating.

Developer reply

September 9, 2019

Thank you for your review! We are working on improving our Shopify product feature and editor experience. Stay tuned for more details.

Orange Mountain Designs

I have had nothing but a great experience. All email blast have been very prompt. I would love to see more templates. :)

Developer reply

July 31, 2019

Thank you for your review! Stay tuned for our fall templates coming soon!

Bombolette

I subscribed to constant contact under the promise of 2 months free for my store in Shopify.
But right after subscribing I was charged 40.00 USD.
I contacted the billing department and they committed to contact to solve the problem.
But they only made a refund for 20 USD. that's 50% of what is unduly charged. because the promise was 60 days free.
I think they are not a serious company and I do not want to have any dealings with you.

Developer reply

July 26, 2019

Thank you for your review. A member of our support team reached out to refund you and get you set up with a trial account. If we can do anything more please don't hesitate to reach out.

Total Fitness Revolution

We sell a lot of weight loss products and use constant contact to do the email blasts. It's made life SO much easier having the shopify integration and it's helped us to capture sales that we missed and abandoned checkouts as well. It was a great improvement.

Developer reply

June 18, 2019

Thank you for your review! Glad to hear we're making life easier. If we can do anything else to help, please let us know!

Hokumarketing

I have installed Constant Contact for a couple of clients recently and everything worked smooth with zero hiccups. Really like the option to capture birthdays on email plus, great way to increase engagement with customers on a more personal level. Syncing and popups working like the should. Will be recommending this to other clients.

Developer reply

June 13, 2019

Thank you for your review! Glad to hear everything is working smoothly. If you ever need anything in the future, please let us know!

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