Overall rating Based on 12 reviews
I subscribed to constant contact under the promise of 2 months free for my store in Shopify.
But right after subscribing I was charged 40.00 USD.
I contacted the billing department and they committed to contact to solve the problem.
But they only made a refund for 20 USD. that's 50% of what is unduly charged. because the promise was 60 days free.
I think they are not a serious company and I do not want to have any dealings with you.
Total Fitness Revolution
We sell a lot of weight loss products and use constant contact to do the email blasts. It's made life SO much easier having the shopify integration and it's helped us to capture sales that we missed and abandoned checkouts as well. It was a great improvement.
Thank you for your review! Glad to hear we're making life easier. If we can do anything else to help, please let us know!
Bryan Caplan Marketing
I have used Constant Contact for years. Recently they've made a bunch of improvements, especially around automation. So, this app for abandoned cart emails, coupons and more is perfect. It integrated seamlessly too, which is always a plus.
Thank you for your review! Happy to hear you are enjoying some of our features. If you ever need anything in the future, please let us know!
I have installed Constant Contact for a couple of clients recently and everything worked smooth with zero hiccups. Really like the option to capture birthdays on email plus, great way to increase engagement with customers on a more personal level. Syncing and popups working like the should. Will be recommending this to other clients.
Thank you for your review! Glad to hear everything is working smoothly. If you ever need anything in the future, please let us know!
I use this app, nice at the beginning until I was going to set up some automation emails and then BOOM! a message shows stating that I have to pay... SO wait what is really the free trial for?? If you guys want customers to purchase the "Most popular" package why not let customer try what is all about. It make more sense to me and probably other potential customers. The 2 star is for customer service, I have to give that to you guys!
Thank you for leaving a review. This is not the experience we want you to have and we will be reaching out to make this right.
SilkOut Hair Care System
Love it, increased sales and cut out one step for clients and the custom clients list based on data saves me time from having to run reports.
Thank you for this feedback- we're glad that this app is saving you time! Also if you need assistance, please let us know.
The Constant Contact app is very easy to understand to use. The app makes communicating with customers and potential customers pretty easy.
Thank you so much for your review, glad to hear you are finding it easy to use!
The DreamSpa Store
I love it. Helps streamline our mailings. We generate a lot of referrral sales, so using Constabt Contact has been a blessing.
Thanks for leaving a review, happy to hear you love it!
I use this to help me reach my store customers on a regular basis. I love the way it divides them into categories in case I want to target a specific group. It's a real time saver for me and so easy to integrate.
Thank you so much for your review. Glad you are getting value from our segmentation feature.
I have been waiting for ages to find a viable solution to import contacts from my Shopify store to Constant Contact. I give this app thumbs-up for being a native solution directly from Constant Contact, but the way the app and Shopify work together makes me nervous. I get a ton of spam email sign-ups from my Shopify subscriber form, and the Shopify email sign-up form lacks the details that would make my contacts properly opt-in. Would love an easy to install widget from CC to properly capture the contacts from my Shopify store. That would make all the difference!
We are sorry that you are having issues with the Shopify sign up form. We believe that Shopify has been working on addressing this issue. Constant Contact does offer a form that you can add to your Shopify store. You can get more details here. https://knowledgebase.constantcontact.com/articles/KnowledgeBase/18053-activating-and-installing-your-sign-up-form