Overall rating
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 25% of ratings are 1 stars
February 29, 2024

I switched to Constant Contact because I needed one specific feature that my previous platform didn't offer (specifically, I needed to allow clients to sign up for multiple email lists). I'm keeping it specifically for that feature. But this has been an absolutely MISERABLE experience from the start. Simply getting the signup form onto my homepage was a huge chore, their support was useless (that would be Tier 2 support as well), and I still haven't been able to get the form onto more than one page of my website. Also, I haven't sent a single email since switching that wasn't subject to some system-wide technical glitch (ie won't edit, won't save edits, won't send). Also, the most basic elements (such as scheduling emails) are not supported at the basic level. Garbage. I am on the hunt for something else, but it is likewise an ordeal constantly switching platforms. Save yourself a headache.

Nook & Cranny Books
United States
3 months using the app
November 18, 2023

Can someone please call us -we've sent text and emails.

United States
About 3 years using the app
May 10, 2023

I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!

Sharon West Fine Art
United States
Almost 4 years using the app
May 12, 2023

I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!

White Rock Granola
United States
Over 1 year using the app
January 15, 2019

I love it. Helps streamline our mailings. We generate a lot of referrral sales, so using Constabt Contact has been a blessing.

The DreamSpa Store
United States
About 4 years using the app
Constant Contact replied May 30, 2019

Thanks for leaving a review, happy to hear you love it!

July 26, 2019

I have had nothing but a great experience. All email blast have been very prompt. I would love to see more templates. :)

Orange Mountain Designs
United States
Over 3 years using the app
Constant Contact replied July 31, 2019

Thank you for your review! Stay tuned for our fall templates coming soon!

Edited September 13, 2021

Since we have used Constant Contact for years for creating and sending emails to our customers, adding their app to our website was an easy integration. We like how easy it is to manage our in-store email lists and our website lists, and combining them for communication to our customers is simple. They are also to reach for assistance.

Alapage Boutique
United States
Over 3 years using the app
Constant Contact replied September 14, 2021

Thank you so much for your review! We are happy to hear that, please reach out for any assistance in the future!

January 23, 2020

I have used Constant Contacts for quite a while now. very happy with the service. I find it easier to use than it's closest rival. If I do get into a problem, then their customer service staff are excellent. I plan to be here for many years.

KR Models
About 3 years using the app
Constant Contact replied January 24, 2020

Thank you for your review! If you need anything in the future, please don't hesitate to reach out.

September 14, 2021

I've been using Constant Contact for last 10 years and this App automatically send customer information directly from Shopify. It's easy to use and manage Email list.

United States
Almost 2 years using the app
Constant Contact replied September 14, 2021

Thank you so much for your review and 10 years of loyalty!

September 22, 2021

I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.

Legi Liner
United States
Over 1 year using the app
Constant Contact replied September 22, 2021

Thank you so much for your review! We are happy to help!