Overall rating
3
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 25% of ratings are 1 stars
September 22, 2021

I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.

Legi Liner
United States
Over 1 year using the app
Constant Contact replied September 22, 2021

Thank you so much for your review! We are happy to help!

Edited May 17, 2021

I would give it 6 starts if I could. Constant Contact is the best. Easy to use. Consistently the BEST customer support of any app we have used on Shopify. Have been using it for over 10 years, except a short foray with MailChimp (ugghh- awful, no support). Beautiful easy email templates, you can automate a series of emails, great contact management,. What else can I say.

Reversal Solutions, Inc
United States
About 1 year using the app
Constant Contact replied May 17, 2021

Thank you for your review! We appreciate your 10 years of loyalty and are happy to hear how happy you are with our service. If you need anything in the future, don't hesitate to reach out!

May 4, 2021

Love the app. I've had people come to the store to pick up a purchase they made online and tell me they did so because of an email I sent. I never sent it. The AI sent it and they converted. Solid conversion tool!

Pumpkin Creek Ranch
United States
About 1 year using the app
Constant Contact replied May 5, 2021

Thank you for your review! If you ever need help in the future, don't hesitate to reach out.

June 17, 2019

We sell a lot of weight loss products and use constant contact to do the email blasts. It's made life SO much easier having the shopify integration and it's helped us to capture sales that we missed and abandoned checkouts as well. It was a great improvement.

Total Fitness Revolution
United States
About 1 year using the app
Constant Contact replied June 18, 2019

Thank you for your review! Glad to hear we're making life easier. If we can do anything else to help, please let us know!

July 1, 2022

Terrible!!! It makes us do 2 step verification every time we log in from anywhere!! I have a few staff members that work with the program, and any time they want to log in they have to be in touch with me to give them the code! This is unacceptable

Ladida
United States
About 4 years using the app
Constant Contact replied August 18, 2022

Hi Ladida,

Thanks for giving us feedback on our two-step verification process. We understand that it’s not nearly as convenient as the traditional login procedure, but our intent is to make your Constant Contact account as secure as possible.

If you go to the Multi-factor authentication settings when logged into your Constant Contact account, you can individual users so they can have their own login and authentication methods. Hopefully, this solves your authentication frustrations, please reach out to our support team if you need further assistance.

Appreciatively, The Constant Contact Team

April 1, 2021

Great that Shopify is integrated into Constant Contact. Now it is so easy to be able to easily swap store items within and email. And they show up beautifully when distributed across all devise types! Takes out all the leg work.

Somerset Patriots Team Store
United States
11 months using the app
Constant Contact replied April 16, 2021

Thank you for your review! If we can do anything to help you out in the future, just let us know!

January 4, 2019

I use this to help me reach my store customers on a regular basis. I love the way it divides them into categories in case I want to target a specific group. It's a real time saver for me and so easy to integrate.

Sentimental Stitches
United States
11 months using the app
Constant Contact replied May 30, 2019

Thank you so much for your review. Glad you are getting value from our segmentation feature.

Edited October 27, 2018

This free app is a game changer for Shopify users who prefer Constant Contact. It automatically segments your mailing list based on sales thus allowing you to use automation to send drip emails appropriate to each segment. In our case we can see who may need a shopify store setup verses who we have already got an order to set one up for. We are thrilled at Germinate.com to have this functionality. I have been waiting for this for a long time. Thank you.

Germinate
United States
7 months using the app
Constant Contact replied May 30, 2019

Thanks for the review, glad to hear you're enjoying the functionality.

May 22, 2020

I wanted this ap to help integrate mu email from Shopify to Constant Contact. I sent two emails asking for assistance, as it was not transferring. No reply to either. I reloaded today. it said once the link was complete it would upload the date to CC. That was hrs ago. No transfer. I sen another email. I am not sure the App really works. I can tell you the any type of customer service is non existent I only put on star so I could share our experience. We are looking for a different APP

Fleeceworks
United States
About 2 years using the app
June 12, 2019

I have installed Constant Contact for a couple of clients recently and everything worked smooth with zero hiccups. Really like the option to capture birthdays on email plus, great way to increase engagement with customers on a more personal level. Syncing and popups working like the should. Will be recommending this to other clients.

Hokumarketing
United States
6 months using the app
Constant Contact replied June 13, 2019

Thank you for your review! Glad to hear everything is working smoothly. If you ever need anything in the future, please let us know!