Reviews (37)

Overall rating
3.3
Counts per rating level
  • 49% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 24% of ratings are 1 stars
September 24, 2021

We have used Constant Contact for years, so when we moved our web site hosting to Shopify, it only made sense to add the connector between the two systems. It is nice to have data flow from Shopify to Constant Contact, though it would be nice to also have data flow back from Constant Contact to Shopify. Certain lists in Constant Contact are useful to have based on Shopify activity, but again it ...

BLUESPRING
United States
Over 5 years using the app
Constant Contact replied September 27, 2021

Thank you for your review! That is great feedback and will pass that along to our integrations team. If we can ever help in the future, don't hesitate to reach out.

May 22, 2020

I wanted this ap to help integrate mu email from Shopify to Constant Contact. I sent two emails asking for assistance, as it was not transferring. No reply to either. I reloaded today. it said once the link was complete it would upload the date to CC. That was hrs ago. No transfer. I sen another email. I am not sure the App really works. I can tell you the any type of customer service is non ...

Fleeceworks
United States
About 2 years using the app
October 31, 2021

Constant Contact doesn't work with the shopify block if your email recipient is using outlook 365 I've been waiting since February for it to be fixed. The ability to use the shopify block is why I pay extra to constant contact but meanwhile I haven't been able to use for 8 months. Pretty embarrasing for a major email company to not find a way around this. Also, I'm still waiting for both shopify ...

The Photo Gift
United States
Over 3 years using the app
Constant Contact replied November 15, 2021

I'm sorry to hear about this experience, a member of our customer support team should be in touch with you to try to resolve this issue.

Edited January 1, 2019

I have been waiting for ages to find a viable solution to import contacts from my Shopify store to Constant Contact. I give this app thumbs-up for being a native solution directly from Constant Contact, but the way the app and Shopify work together makes me nervous. I get a ton of spam email sign-ups from my Shopify subscriber form, and the Shopify email sign-up form lacks the details that would ...

Sage Garden
Canada
About 3 years using the app
Constant Contact replied May 30, 2019

We are sorry that you are having issues with the Shopify sign up form. We believe that Shopify has been working on addressing this issue. Constant Contact does offer a form ...

Edited April 13, 2020

Constant Contact has never done a thing for me or my business. First, I was sucked into their commercial which insinuated tons of contacts will come to you, with no effort. Automatically! Then you call and find out its $300 per month, if that even works. So then I sign up for their assistance plan instead for like $50 a month and someone with less knowledge than I have would call me periodically. ...

GirlsNight.com
United States
About 1 year using the app
Constant Contact replied June 3, 2020

Thank you for your review. A member of our support has been attempting to reach you to make this right.

May 25, 2021

Really wondering: what is the point of this app? We use Constant Contact for all of our business emails and now that we have a B2B Shopify website, the app was a no-brainer. However, it doesn't do very simple things that are actually CRITICAL. For example, the price in an email does not update when a price is updated on the website. Also, you can toggle through variant images but you cannot ...

Artistry, Ltd.
United States
Almost 2 years using the app
Constant Contact replied June 4, 2021

Thank you for your review. A member of our support team will be reaching out to help answer your questions.

Edited May 8, 2020

For about $$47.81 a month for 500 total contacts and excellent customer phone support, its worth it. A coach was assigned and spoke to me. Then I still get a kickoff call and they will customize a email template design based on my website. In just one day I've already added a cart abandonment form, and Subscriber customized form on my website and I'm now focusing on autoresponders. You get what ...

Nutrient Energy Food
United States
2 months using the app
Constant Contact replied June 3, 2020

Thank you for your review! If you need anything in the future, please don't hesitate to reach out.

Edited July 30, 2021

I used the constant contact app and it helped us reach and convert new email prospects which in turn lead to an increase in revenue.

Herbal Goodness
United States
Over 2 years using the app
Constant Contact replied August 3, 2021

Thank you for your review! If you ever need help in the future, don't hesitate to reach out.

September 3, 2019

I have used both Constant Contact and Shopify for years.I have had extremely positive results with both. The constant contact app has helped increase my email lists and thus increases sales at the website. The only issue I have had with the Constant Contact app is that the shopify automation is no where near as customizable as the regular Constant Contact . ie. When you add a shopify product by ...

WoodWorld of Texas
United States
Over 1 year using the app
Constant Contact replied September 9, 2019

Thank you for your review! We are working on improving our Shopify product feature and editor experience. Stay tuned for more details.

January 20, 2019

The Constant Contact app is very easy to understand to use. The app makes communicating with customers and potential customers pretty easy.

LaRo Jewelers
United States
About 1 year using the app
Constant Contact replied May 30, 2019

Thank you so much for your review, glad to hear you are finding it easy to use!