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We have used Constant Contact for years, so when we moved our web site hosting to Shopify, it only made sense to add the connector between the two systems. It is nice to have data flow from Shopify to Constant Contact, though it would be nice to also have data flow back from Constant Contact to Shopify. Certain lists in Constant Contact are useful to have based on Shopify activity, but again it would be nice to have more control and more robust features to manage how data flows. We could get by without the connection, but I wouldn't want to.
Thank you for your review! That is great feedback and will pass that along to our integrations team. If we can ever help in the future, don't hesitate to reach out.
I wanted this ap to help integrate mu email from Shopify to Constant Contact. I sent two emails asking for assistance, as it was not transferring. No reply to either. I reloaded today. it said once the link was complete it would upload the date to CC. That was hrs ago. No transfer. I sen another email. I am not sure the App really works. I can tell you the any type of customer service is non existent I only put on star so I could share our experience. We are looking for a different APP
Constant Contact doesn't work with the shopify block if your email recipient is using outlook 365 I've been waiting since February for it to be fixed. The ability to use the shopify block is why I pay extra to constant contact but meanwhile I haven't been able to use for 8 months. Pretty embarrasing for a major email company to not find a way around this. Also, I'm still waiting for both shopify and constant contact to figure out a way to include collections as blocks as opposed to individual products. Do you know or care what your paying customers need?
I'm sorry to hear about this experience, a member of our customer support team should be in touch with you to try to resolve this issue.
I have been waiting for ages to find a viable solution to import contacts from my Shopify store to Constant Contact. I give this app thumbs-up for being a native solution directly from Constant Contact, but the way the app and Shopify work together makes me nervous. I get a ton of spam email sign-ups from my Shopify subscriber form, and the Shopify email sign-up form lacks the details that would make my contacts properly opt-in. Would love an easy to install widget from CC to properly capture the contacts from my Shopify store. That would make all the difference!
We are sorry that you are having issues with the Shopify sign up form. We believe that Shopify has been working on addressing this issue. Constant Contact does offer a form that you can add to your Shopify store. You can get more details here. https://knowledgebase.constantcontact.com/articles/KnowledgeBase/18053-activating-and-installing-your-sign-up-form
Constant Contact has never done a thing for me or my business. First, I was sucked into their commercial which insinuated tons of contacts will come to you, with no effort. Automatically! Then you call and find out its $300 per month, if that even works. So then I sign up for their assistance plan instead for like $50 a month and someone with less knowledge than I have would call me periodically. That was a joke. I cancelled that but they kept billing me! Then I ended up with their most basic plan and it's $20 per month with ME still doing all the work. So it's a total rip off! The name is misleading. There is NO constant contact unless you're sending out emails yourself which you can find in most any FREE apps doing the same thing! They had a great sales force selling on b.s. and then any support for actually really doing anything we pay for is non existent after that...oh, unless you want to pay $300. The value is NEVER there for what you are paying. Not ever! Again, the $300 plan is probably just as much of a rip off. Don't be fooled. It's all their own marketing that sucks people in, not any marketing they are doing for you. And the entire app and company is mostly smoke and mirrors. They really should be looked into for false advertising. At the very least, it's one of the typical funded marketing companies that appear to offer you something when in fact take your money and never provide the value for your money. Basically, a scam and a rip off. Spread the word.
Thank you for your review. A member of our support has been attempting to reach you to make this right.
Really wondering: what is the point of this app? We use Constant Contact for all of our business emails and now that we have a B2B Shopify website, the app was a no-brainer. However, it doesn't do very simple things that are actually CRITICAL. For example, the price in an email does not update when a price is updated on the website. Also, you can toggle through variant images but you cannot toggle and select the specific variant's price. Additionally, it is not accurately tracking our sales as attributed to the emails. Am I missing something? I would love some help or some extra information about how this is supposed to work. It just seems like so many vitally important features are missing.
Thank you for your review. A member of our support team will be reaching out to help answer your questions.
For about $$47.81 a month for 500 total contacts and excellent customer phone support, its worth it. A coach was assigned and spoke to me. Then I still get a kickoff call and they will customize a email template design based on my website. In just one day I've already added a cart abandonment form, and Subscriber customized form on my website and I'm now focusing on autoresponders. You get what you pay for!
Thank you for your review! If you need anything in the future, please don't hesitate to reach out.
I used the constant contact app and it helped us reach and convert new email prospects which in turn lead to an increase in revenue.
Thank you for your review! If you ever need help in the future, don't hesitate to reach out.
I have used both Constant Contact and Shopify for years.I have had extremely positive results with both. The constant contact app has helped increase my email lists and thus increases sales at the website. The only issue I have had with the Constant Contact app is that the shopify automation is no where near as customizable as the regular Constant Contact . ie. When you add a shopify product by using the shopify button you have no control over font size, text color or spacing between pic and text. Had been an issue from day one and seems as if they are not going to give use the type of controls in this dept as they do in the Non Shopify items. The automated shopify button takes less time to add products but often at the expence of a pleasant looking layout. My 2 cents. for this reason I will give it an overall 4 rating.
Thank you for your review! We are working on improving our Shopify product feature and editor experience. Stay tuned for more details.
The Constant Contact app is very easy to understand to use. The app makes communicating with customers and potential customers pretty easy.
Thank you so much for your review, glad to hear you are finding it easy to use!