Overall rating
3
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 25% of ratings are 1 stars
September 15, 2022

Don't get this APP if you don't want 2 or Multi factor authentication. It's a HUGE pain and they won't change it. Plus this App is VERY expensive.

Tech Wellness
United States
7 months using the app
November 9, 2019

Nuight mare they won't let you out of your subscription I am trying to work with paypal to get this cancelled

Performance Fuel and Nutrition
United States
3 months using the app
Constant Contact replied November 18, 2019

Thank you for your review. A member of our support has been attempting to reach you to make this right.

November 23, 2018

I tried use this App for BFCM. It was game over before I even got started because during the free-trial, this App limited my use per-month. I didn't even get the chance to really check out this App without it virtually stiff arming me with auto-responding upsell to upgrade to the next version. GAME OVER! App trashed!

DWCTEK
United States
16 days using the app
Constant Contact replied May 30, 2019

We are sorry to hear about your experience. Our trial is intended to let you try out our automated email features, however it does limit how many emails you can send out before upgrading to a paid plan.

August 14, 2021

THEY HACKED MY ACCOUNT! I have never heard of this program, nor signed up. I received an unexpected bill on my bank account from Constant Contact. A little while later, I received an email saying that 2,500 (!!!!) contacts were successfully added to my store - all of which are spam emails. I've had to cancel all my cards, change all my passwords to my emails, PayPal, and 3rd party payments. I'm so scared and confused and I haven't heard back from anyone at Constant Contact!

Aggre
Australia
1 day using the app
Constant Contact replied August 16, 2021

I'm sorry to hear about this experience. Please contact our support team so that we can get this taken care of, 1-855-797-4708

Edited July 27, 2019

I subscribed to constant contact under the promise of 2 months free for my store in Shopify.
But right after subscribing I was charged 40.00 USD.
I contacted the billing department and they committed to contact to solve the problem.
But they only made a refund for 20 USD. that's 50% of what is unduly charged. because the promise was 60 days free.
I think they are not a serious company and I do not want to have any dealings with you.

Bombolette
Mexico
3 days using the app
Constant Contact replied July 26, 2019

Thank you for your review. A member of our support team reached out to refund you and get you set up with a trial account. If we can do anything more please don't hesitate to reach out.

May 3, 2019

I use this app, nice at the beginning until I was going to set up some automation emails and then BOOM! a message shows stating that I have to pay... SO wait what is really the free trial for?? If you guys want customers to purchase the "Most popular" package why not let customer try what is all about. It make more sense to me and probably other potential customers. The 2 star is for customer service, I have to give that to you guys!

AOJA FASHION
United States
About 1 hour using the app
Constant Contact replied May 30, 2019

Thank you for leaving a review. This is not the experience we want you to have and we will be reaching out to make this right.