Reviews (621)

Overall rating
4.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, efficiency, and customization options, making it ideal for small businesses and beginners. It's praised for its quick setup, generous free plan, and affordable paid plan. The support team is noted for their prompt and effective service, even after hours. It's recommended for enhancing contact forms and is particularly beneficial for growing a wholesale business. The design is modern, clean, and customizable, enabling merchants to create professional-looking forms.

Edited November 20, 2020

This is a very good app, easy to use and does the job! It would be even better if you could select more than one email address to receive the forms - or select an email address for each for that you build. That would be great, hopefully something that can be considered for the future :)

Kiara Cosmetics
New Zealand
10 days using the app
qikify replied November 19, 2020

Hi there,
That issue happened because you had changed the default email field of our app to First Name. The default email field of our app is required and it could not be changed.
We had replied you about this issue in your latest ticket. Could you check again? Hope to hear from you soon.

September 3, 2020

Very user-friendly app. It helped the store to reach out to customers who need support. Definitely will recommend it.

uptrxnd
Australia
About 12 hours using the app
qikify replied September 4, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.

All the best!

September 18, 2020

so far so good. trying out a new contact form for my shopify site. Just about installed it and I have to leave a review. well. done.

MAX FOUNDRY
Canada
About 12 hours using the app
qikify replied September 22, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.

All the best!

December 15, 2020

I use this app to get all feedback and suggestions in my store. It gives my customers that family feeling when they are able to have the voice to improve a company.

Satin Jewelz
United States
About 10 hours using the app
qikify replied December 21, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.

All the best!

October 9, 2019

Too buggy. And static. You can't move fields anywhere you want, I had to open a support ticket to edit a field. Not ready for prime time

The Leaf NY
United States
13 days using the app
qikify replied October 9, 2019

Sorry but we don't understand your review.
Because we checked app in your store and we were able to move/edit/delete fields normally. We also replied your ticket but didn't receive your response.
In case you'd like to try our app again, please watch our tutorial here to know it better: https://youtu.be/HCXylZXTg_E
Best regards.

Edited October 24, 2019

Free version works fine. I would even say that it works well. The paid version doesn't work at all. No new forms ever showed up on their pages. Even after multiple uninstalls and reinstalls. Im frustrated and disgusted and just moved on to different solution which works and was free.

Lateral Managers
United States
12 days using the app
June 17, 2020

I like it I like it I like it I like it I like it I like it I like it I like it I like it I like it

Sassa Bjorg
Bulgaria
About 7 hours using the app
qikify replied June 17, 2020

Thank you very much for your review!
We're glad to hear that you enjoy using our Contact Form. Hope it can bring even more benefits to your store.

Cheers!

October 4, 2020

great app for begginners, easy to use. Ready to go. 6 free form styles. 1 free form. lets go make some moneyyy

Juicy Steakz
Sweden
8 days using the app
qikify replied October 8, 2020

Thank you so much for your review!
We're glad to hear that you're enjoying Contact Form.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Contact Form.
Hope it'll bring even more benefits to your store and you.
All the best!

October 14, 2020

WOW, awesome app, free and you get to remove branding for FREE! what more can you say. This is the form app you need to get

defineify
Australia
About 6 hours using the app
qikify replied October 16, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.

All the best!

Edited March 26, 2021

this app is a joke to not install it. it will never work. also, they somehow hacked my email account and sent thousands of emails that it got suspended. This developer should not even be here. I warn you all to stay away from it. They will hack your email account

Radiant Crush
United States
8 days using the app
qikify replied March 19, 2021

Update Mar 22nd:
Hi Radiant Crush,
We sincerely apologize that we could not reply you immediately due to the weekend. Our support time is Monday - Friday | 9am - 6pm GMT+7 (2am - 10am UTC).
We had replied your tickets about the issues with our Contact Form app. But we could not send the reply due to the error from your email domain info@radiantcrush.com. Has your domain blocked email from zoho mail?
Hope to hear from you soon.