Reviews (307)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly contact form that enhances customer communication. They value the ease of installation, the ability to design the form to match their website, and the functionality of supporting multiple forms on a single page. The integration with Google Analytics and Ad Conversion Tracking is also noted as beneficial. Performance is described as smooth with a professional appearance on websites. Customer support is consistently praised for being responsive and helpful in customization and troubleshooting.

January 17, 2022

This app is working great, I appreciate the fast and effective customer service I received from Nisha.

Ridgedale Orchard & Vineyard
United States
5 days using the app
HulkApps.com replied May 24, 2022

We are happy to hear your experience was as smooth as possible.
Nisha will be more than happy when she sees your feedback!

May 19, 2022

Great service from the developers, helping me identify which of their apps is the best for the job! we've got a couple now and have been using them a while would definitely recommend.

Banton Frameworks
United Kingdom
4 days using the app
HulkApps.com replied May 31, 2022

Hey there,

We are happy to hear that our team and apps suit your needs. Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

June 11, 2019

its easy free and works......................................................................................

Blooodcells Clothing Co.
United States
4 days using the app
HulkApps.com replied December 8, 2023

Hi there! We're glad to hear that you find our Hulk Contact Us Form easy to use and helpful. Your feedback is greatly appreciated as it helps us continuously improve. If you encounter any issues or if there's anything else we can assist you with, please feel free to let us know. Thanks for choosing HulkApps!

Best,
The HulkApps Team.

November 6, 2020

Be warned that this app may publish live edits to your theme without authorization as they did with mine. I had given them access to assist since the form wasn't working on my theme with specific instructions on where to make the edits (ie a "test" page that wasn't live) - they did not follow that but rather made changes on our live contact page!

Soapply
United States
3 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 21, 2021

Great App. Great usability. And Super fast first level support! Can recommend. I just had a quick error, that the form wasn't displayed and the support was able to give me direct and fast (less than one minute) reply with instructions + video. And that worked pretty well!

ANKER Kassensysteme
Germany
3 days using the app
HulkApps.com replied May 23, 2022

We are happy you had a smooth experience with our app and team. We also look forward to supporting you with everything in the future!

December 29, 2019

I am NOT tech savvy at all, but I managed to install app with a little patience, and from viewing the two videos very carefully. Have a little refining to do. Waiting on response from tech support.

Couture Service
United States
2 days using the app
HulkApps.com replied December 30, 2019

We really appreciate the review and are glad that you tried to setting-up your Contact Us Form by yourself. Our team will be more than happy to help you out promptly and accurately. Let us know about your experience afterwards :)

April 8, 2019

I don't know coding stuff so I ask If they can install the coding for me. They say yes to open a link. Once I open the link it say started since 2min and something sec. I went to sleep woke up nothing has change the only thing that did was the app was uninstall

Emileo's World
United States
About 24 hours using the app
HulkApps.com replied April 15, 2019

I would like to request that you reconsider this review, as it seems we are still awaiting a response from you.

We can only proceed if you provide us with the requested information. We are happy to set up the form for you as soon as we have the required details to help you.

September 16, 2019

Easy to use, response fast. Free version function very helpful, but have no idea how to apply two or more forms so far

CAC DECORECO
Canada
About 22 hours using the app
HulkApps.com replied September 17, 2019

Thank you for letting us know your concern.

Simple Contact Us Form App was built for making intuitive Contact forms for Contact Us page. That’s why it can only allow you to create one single contact form per store.
However, we’ve another app by HulkApps that can help you build an unlimited number of forms in a store. It’s the Form Builder App.
Link: https://apps.shopify.com/form-builder-by-hulkapps

June 21, 2020

I really like this app as it works like a charm :)
Would recommend it to anyone who like to make a contact us customizable without coding

Learnology
Egypt
About 20 hours using the app
HulkApps.com replied June 23, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app :)

May 30, 2019

i used your app simple contact form and its very good i thank you so much and hope for a lot of customers

Julion Jutta Ulbrich
Germany
About 18 hours using the app
HulkApps.com replied May 31, 2019

Super excited to have you as an integral part of out Hulk family. Happy selling!