Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly contact form that enhances customer communication. They value the ease of installation, the ability to design the form to match their website, and the functionality of supporting multiple forms on a single page. The integration with Google Analytics and Ad Conversion Tracking is also noted as beneficial. Performance is described as smooth with a professional appearance on websites. Customer support is consistently praised for being responsive and helpful in customization and troubleshooting.
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Great product, a vast improvement on the standard contact page in Shopify which is very basic. Also fantastic service. It didn't load on my theme using the standard installation, so I logged a ticket (they have a facility to do this from within the app) and within an hour they had looked at it and resolved it. Very pleased to be using this now. The reporting on it is great as well, something I didn't think I wanted but it so handy now I have it.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Contact Us app! We love the reporting feature and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Simple and flawless. Add to that I had issues upon installation and contacted the developer. They had it fixed within an hour! Amazing customer and tech support!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Customer service is excellent! Any time you have a problem takes few. minutes and they will try their best to help you with it!
We are more than happy to help you on this journey as well as being grateful for these kind words!
Be warned that this app may publish live edits to your theme without authorization as they did with mine. I had given them access to assist since the form wasn't working on my theme with specific instructions on where to make the edits (ie a "test" page that wasn't live) - they did not follow that but rather made changes on our live contact page!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
The best customer service, support staff Heena Rajput even amended my shopify page so it worked! Extremely happy, would recommend her app and service to anyone that needs a contact us captcha form. It works really well
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Phenomenal is the only word that describes this app. I searched for other apps that can build a form without a watermark and this was the only option out there for free :) Very impressed and eased the stress of installing and uninstalling multiple apps.
Hi there! Thanks so much for taking the time to leave us a review. We love the fact that it has everything you needed without having to look for other options. We appreciate the kind words. :-)
Just started using it, I like the ability to be able to specify a custom email address, plus the ability to add custom css.
Thank you so much for leaving us an awesome review! We are so glad to see you utilize the custom CSS feature in our app.
Please check out our Form Builder app when you can, it has some really useful features! Feel free to contact us whenever as we are always standing by to help.
I'm very happy with the App. Its very easy to manage and so far I#ven't got any problems. Short: its great.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to work around with our simple app! We appreciate the kind words. :-)
Easy to use, response fast. Free version function very helpful, but have no idea how to apply two or more forms so far
Thank you for letting us know your concern.
Simple Contact Us Form App was built for making intuitive Contact forms for Contact Us page. That’s why it can only allow you to create one single contact form per store.
However, we’ve another app by HulkApps that can help you build an unlimited number of forms in a store. It’s the Form Builder App.
Link: https://apps.shopify.com/form-builder-by-hulkapps
I don't know coding stuff so I ask If they can install the coding for me. They say yes to open a link. Once I open the link it say started since 2min and something sec. I went to sleep woke up nothing has change the only thing that did was the app was uninstall
I would like to request that you reconsider this review, as it seems we are still awaiting a response from you.
We can only proceed if you provide us with the requested information. We are happy to set up the form for you as soon as we have the required details to help you.