Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, functionality, and customization options. It allows for seamless addition of a contact form to their websites, improving customer communication. The app is praised for its reliable performance, integration with Google Analytics and Ad Conversion Tracking Codes, and responsive customer support. The free plan is particularly valued by new businesses. Merchants also commend its professional appearance and ability to capture customer contact information.

March 1, 2020

It is very easy to use and works great, the only issue is that the ajax panel loads a littile bit slow.

VIVIAN & VINCENT
United States
27 days using the app
HulkApps.com replied March 2, 2020

Hi there! Thanks so much for taking the time to leave us a review and for your feedback. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

June 23, 2022

Thanks very much. I really love this app and it can help my business. This app was properly working great on my email.

Foam cleaner
Australia
25 days using the app
HulkApps.com replied July 2, 2022

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

June 21, 2020

I really like this app as it works like a charm :)
Would recommend it to anyone who like to make a contact us customizable without coding

Learnology
Egypt
About 20 hours using the app
HulkApps.com replied June 23, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app :)

May 30, 2019

i used your app simple contact form and its very good i thank you so much and hope for a lot of customers

Julion Jutta Ulbrich
Germany
About 18 hours using the app
HulkApps.com replied May 31, 2019

Super excited to have you as an integral part of out Hulk family. Happy selling!

December 3, 2019

Extremely pleased with this app! Super easy to work with and fully customisable. Managed to make my contact form exactly how I wanted it in no time!

Sasha & Jo
United Arab Emirates
About 14 hours using the app
HulkApps.com replied December 3, 2019

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're gladour app was helpful in getting your Contact Us form stylized properly in less time :-)

Best of luck with your business! We look forward to seeing your continued success.

March 2, 2018

Very simple to use app.

It does what it needs to.

It's FREE, so that's always good.

Only problem I had was that the email doesn't get sent by the person writing the email. It sent from an email address the app has. So you can't reply to emails. You have to copy and past the person who sent the email in order to reply to them. Not a huge deal, but I hope that would get fixed in the future.

Also for some reason ZoHo Mail flags these emails as Newsletter. It doesn't go straight to my email. Again, not a huge deal but it is something that should be addressed.

Overall good App. Thanks!

Lurelei
Germany
11 days using the app
HulkApps.com replied March 7, 2019

Thanks for the nice review. This is a simple app and if you ever need more, check out our Form Builder app. It has tons of features and flexibility. Thank you for your support.

May 26, 2018

Horrible - yes, it's easy to use, but the email comes to me from Hulk apps, not my customer not contact from my website.

Lightheartgear
United States
12 days using the app
HulkApps.com replied March 7, 2019

Hi there. sorry that you think our app is horrible. This is just a simple app to get people started on Shopify and give them more flexibility. You can check out our Form Builder app that offers you exactly what you need. Hope that helps.

March 11, 2020

good so far not sure if there is a limit to the messages or what it feels like when the messages start coming in but set up was a breeze

ØTHER WØRLD ENT
United States
10 days using the app
HulkApps.com replied March 12, 2020

Hi there, thank you for the review! Many merchants have said that Simple Contact Us Form is easy for them to set up. And that makes us happy!

Just to let you know, there is no limit to any data that your respondents share with you. You will find all your responses sent on your notification email address as well as on the app's back-end.

Please reach out if you need any other assistance!

March 4, 2020

Wonderful app. Hands down one of the best contact form apps available and it's free - hard to complain. Only reason it received a four-star rating over a five-star is because you can only have one contact form in the app. It doesn't allow for multiple forms.

Meltzer Sports LLC
United States
8 days using the app
HulkApps.com replied March 5, 2020

Thank you so much for taking the time to leave us this amazing review. We understand that you want to add multiple forms to your website, and we have something that we think you will enjoy using: Our Form Builder App! It's an Advance version of the Simple Contact Us App.

Please check it out here: https://apps.shopify.com/form-builder-by-hulkapps

Let us know your thoughts! Feel free to contact us whenever as we are always standing by to help.

September 23, 2019

The app is not working with purchased theme but free debut.

GenDEPOT
United States
8 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.