Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly contact form that enhances customer communication. They value the ease of installation, the ability to design the form to match their website, and the functionality of supporting multiple forms on a single page. The integration with Google Analytics and Ad Conversion Tracking is also noted as beneficial. Performance is described as smooth with a professional appearance on websites. Customer support is consistently praised for being responsive and helpful in customization and troubleshooting.
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Useless App since when you replay directly to the customer, the mail does not send it to the customer, it sends it to "hulkapps bla bla". There are many other better solutions.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Great App. Great usability. And Super fast first level support! Can recommend. I just had a quick error, that the form wasn't displayed and the support was able to give me direct and fast (less than one minute) reply with instructions + video. And that worked pretty well!
We are happy you had a smooth experience with our app and team. We also look forward to supporting you with everything in the future!
MiVeda decided to use the Contact Us App because it worked well and was the right price (you do not get a better deal than free).
You can test the app if you want by going to our website (www.miveda.com) and entering your details. BTW, there are some great products we supply – all Made in Australia, Certified Natural and Organic, and the right price. So... if you have any questions then use the contact form.
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
I am NOT tech savvy at all, but I managed to install app with a little patience, and from viewing the two videos very carefully. Have a little refining to do. Waiting on response from tech support.
We really appreciate the review and are glad that you tried to setting-up your Contact Us Form by yourself. Our team will be more than happy to help you out promptly and accurately. Let us know about your experience afterwards :)
had a minor issue with my code when generating for my store
after contacting customer care i received very helpful and immediate attention service when needed thank you for the app thumbs up
We are happy to support you on this journey in the Shopify ecosystem!
Remember, we are always an email and chat away from helping you.
yes i love this app it helps me with my work a lot and saves me plenty of time, minor issues around the corners but all is well otherwise
Hi there, thank you for loving our app, we appreciate it :)
I have reached out to you to get those minor issues fixed as well.
Cheers!
I used to love this app, now I did install it on my new shop and can't even figure out how to embed it. Seems they are focused more on upselling than user experience.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
It is very easy to use and works great, the only issue is that the ajax panel loads a littile bit slow.
Hi there! Thanks so much for taking the time to leave us a review and for your feedback. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Thanks very much. I really love this app and it can help my business. This app was properly working great on my email.
We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
I really like this app as it works like a charm :)
Would recommend it to anyone who like to make a contact us customizable without coding
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app :)