Reviews (1,284)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, ideal for those with limited technical skills. It offers accurate translations across multiple languages, enhancing global customer reach. The support team is noted for their quick and professional responses. Features like customization options, image translation, and real-time translation with Shopify markets add value, making it a cost-effective choice for international market expansion. Regular updates ensure continued efficiency and relevance.

December 27, 2024

I have worked with T Lab and the Sherpas Design team for an extremely long time now and both their app and team have been phenomenal. The app is intuitive and easy to use but the best part is their team. I have made many custom requests and asked plenty of questions about how to do things in the app and they have delivered on all my inquiries well.

Ginkgo Market
United States
Over 3 years using the app
November 27, 2024

I am absolutely satisfied so far! The service was immediately available and helped me with all the settings – the best service I have experienced so far.

About the app: You should review the translations as the AI sometimes makes mistakes or doesn't translate everything. However, this can be easily fixed with just a few clicks.

Great app, thank you!

California License Plate
Germany
Over 1 year using the app
Edited January 10, 2025

Great app. Even better support.
After having some issues with recent changes.
I found the support to be really great!

Avodah.Art - Avodah Consulting & Art AB
Sweden
About 4 years using the app
November 5, 2024

I recently upgraded to the Premium plan after receiving exceptional customer service from Dimitar. I'm looking forward to their upcoming update, which will allow prompts to be given to connected AI APIs!

Creative.Lighting
Sweden
About 3 years using the app
January 16, 2025

They need better customer support and the app needs to be more user friendly

FOLIGAIN EUROPE
United States
11 months using the app
December 18, 2024

Perfect app and even better customer service. Had some issues but after contacting via the chat they replied almost immediately. Issues (basically no issues but more questions how to do this and that) are solved and solutions which I asked for were offered immediately. Great app. Definitely a must go if you want to go internationally! AAA+++ rated

Schouten Select Cameras & Accessories
Netherlands
About 2 months using the app
Edited December 13, 2024

The app is pretty great, looking forward to the updated version. Easy to use and quite efficient. Great support team!

La Chouette Paris
France
About 4 years using the app
November 12, 2024

Great app I have already got the app I was looking for for a long time

They have a great support team that provides you with many services so that you are completely satisfied

I am very enjoying using the app and it helps us expand to new markets

Revel Smart
Saudi Arabia
8 months using the app
November 12, 2024

I want to extend my gratitude to the team at Translation Lap for their outstanding customer service. I reached out with a request to increase my image translation limit, and they went above and beyond by raising my limit from 10 to 50 image translations at no extra charge! This gesture has made a huge difference in my workflow, and their responsiveness and willingness to accommodate my needs were impressive. Highly recommend this app not only for its features but also for its excellent support team!

Zayoom
Kuwait
4 months using the app
November 12, 2024

Simply amazing team , very helpful and supportive, I will change this app for any thing else. Highly recommended

Folmoda.com
Jordan
Almost 2 years using the app