T Lab ‑ AI Language Translate

We’ve had a serious issue with this translator app where the translated product URL handle and product title for one product shows up as a completely different product. This creates incorrect links, wrong page content, and confusion for customers.

What’s worse is we had this exact issue before, and it’s happening again so it doesn’t feel reliable or safe to use on a live store. Because of the recurring product-mapping/translation mismatch, we do not recommend this app.

Their in-person support is helpful and actually reads feedback. I had some issues with their AI bot which was in a learning phase, and they understood my comments and implemented improvements to it.

We run an online store for customized products and have set up multiple local domains taking advantage of the features T-Lab is providing us with. This app offers more than any of the others we previously tested.

All in all the product is good, and you can see changes and improvements to it over time. We're happy with it and recommend it.

This app is one of the best I have installed in the shop. Very fast and first-class support, in case of problems is helped immediately (I had a problem with the glossary at short notice).
It was a great concession from Sherpas and the team. I didn't expect that, actually I would have to give 6+ stars, unfortunately it doesn't work.

although the default translation is not the most ideal and it cost time to manually modify each translation, but import functionality is good, and support is vert patient, help me find out the problem.

We are using the premium plan, and the app offers everything required to manage high-quality translations for an e-commerce site. Special mention to the support team, which is by far the best I’ve experienced on Shopify.

This is very good app, makes my life 1000 times easier with my multilingual shop. Without this app and AI translations I would finish my shop by the end of this year maybe.

Whilst the plugin took a while to get my head round, it's a vital plugin for more complex Shopify sites compared to the built in Shopify markets.

But more importantly, the team spent over an hour helping me try and fix an out of stock issue, which Shopify told me was their problem, but it wasn't. It was with Shopify, and I spent weeks chasing the issue.

Genuinely appreciate all the help from Stoycho - he couldn't have gone more out of his way to help!

Thank you!

Fantastic translations and expert service. The development team really went above and beyond to help me with even some basic (well, basic for them and difficult for me) coding and meta tag issues I was having due to the translation. They gave me a super easy step by step fix with detailed images. They're quick to respond and haven't had any issues with the translations. Thank you!

5 star even when I say: no translation app is perfect, but this one definitely one of the best around. Have been using for many years (since 2021) a different app, where i had to have my own accounts with deepl or console.cloud.google.com to get professional translations (with the associated costs), till i did run into big trouble when we updated to the latest version of our theme (Venue): it seems that we hit the max allowed translations for the shopify locale files so in some languages the shopping cart was partially translated. They could not help me so I tried T-lab: T-Lab was able to do most, not all, but to a workable level, so we switched. I had to get used to the different UI, but it seems i got used to it, having in mind how little I ask support for help, which I did mostly just after switching over. Since it is using the Open AI platform translations keep on improving, and then to think all is included, no additional account charges for the translation engine used. Our website seems to get better every day! I speak 3 languages and the default language we have is Swedish (since we are based in sweden, but my own native language is Dutch so I am able to judge the translation quality in my own language and it is basically incredible! Support for getting you up and running is what is needs to be: GOOD! So no regret having moved over at all. We switched over in beginning of December 2025 and I refuse to write a review after just a few days. Last commend: the few negative reviews of this app: there are always some issues with these translation apps: it is finding how to get around it and make it work. I think we did and yes, that takes some time, but this app is well worth my time

We've been with Weglot for a while and switching to T Lab has been one of the best decisions we've made. It's easy to setup, AI translations are amazing, and works great in combination with glossary rules. The support was very helpful, fast responses and very patient with all our questions. Our website is much faster now, which is ultimately better for SEO and UX. It's great that the emails are also translated.