Reviews (1,327)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and accurate translations, ideal for global e-commerce. It offers cost-effective pricing based on products, not words, and features responsive customer support via chat and email. Seamless Shopify integration, customization options, and a robust free plan with transactional email translations and language/currency selectors are also highlighted. Regular updates enhance its features and efficiency.

February 24, 2025

Have been using this translate app for a while now, never had any issue.
Then I had a request for customization that needed coding knowledge I lack and their support / dev team helped me very quickly.

Tokyo Snack Box
Japan
Over 3 years using the app
February 7, 2025

Did you know that you can increase your traffic just by translating your current products? If your store serve audiences on different countries, or if you want to reach a larger audience by including an additional language, T Lab is your app. The interfase is really easy to understand and their pricing is fair, while other apps charge you by word, they charge by products, so you can control your ...

FamilyBox.Store
United States
Over 1 year using the app
February 17, 2025

I've been using this app for many months now. It can take some time to get completely used to how it works but luckily the support is top notch. I have used the support chat over 30 times I believe and have been helped immensely by Stoycho and the other support members. I recommend this app for everyone who wants his/her website translated to many different languages. Once you get the hang of it ...

OldCamsByJens
Belgium
About 1 year using the app
February 6, 2025

OH TODOR!!!

They helped me with my 2 critical problems, and offered me solutions that worked like a charm.

Excellent customer success, excellent app that offers a lot of features even in free plan.

Birdiejay
Türkiye
About 4 years using the app
February 22, 2025

Exceptional service and technical support!

They resolved my issue quickly and efficiently. On top of that, they even provided a short instructional video to guide me for future occasions, so I can handle it myself next time. Truly outstanding customer care—I highly recommend them!

Rustic-tac
Canada
Over 3 years using the app
February 24, 2025

The representative was exceptionally helpful in addressing my requests. She remained online until all my concerns were fully resolved, demonstrating professionalism, patience, and efficiency. Not only did she provide effective solutions, but she also went the extra mile by offering me a bonus on my plan. I truly appreciate her outstanding support and highly recommend this app!

AllyciaStore
Switzerland
Over 1 year using the app
February 20, 2025

This app is easy to use and allows us to translate even our transactionnals emails !
Customer service is very efficient too. We worked together for many years now !

Highly recommended.

J&JOY
Belgium
Almost 3 years using the app
January 29, 2025

I definitely recommend it. I needed help for the translation app and the assistant helped me out very quickly with a solution in just few minutes. It's great! Thank you very much. Virna

Nature Madagascar
Netherlands
Almost 4 years using the app
March 18, 2025

Previously, we used other third-party apps, but due to higher costs and limitations that required frequent upgrades, along with a negative impact on our SEO ranking (related to URL structure), we started looking for an alternative.

I'm glad to have found T-Labs as a potential solution. We first tested the free version before upgrading to the paid package as a replacement for our previous apps.

...
Beacon Health Screening Centre
Malaysia
2 months using the app
December 27, 2024

I have worked with T Lab and the Sherpas Design team for an extremely long time now and both their app and team have been phenomenal. The app is intuitive and easy to use but the best part is their team. I have made many custom requests and asked plenty of questions about how to do things in the app and they have delivered on all my inquiries well.

Ginkgo Market
United States
Over 3 years using the app