Reviews (1,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective multilingual translation capabilities, essential for expanding globally. They appreciate its user-friendly interface, seamless Shopify integration, and customizable options that preserve brand voice. The real-time translation feature is noted for enhancing customer communication, while the AI-driven accuracy aids in local market adaptations. Exceptional customer support and cost-effectiveness are also highlighted, along with support for multi-currency setups.

November 27, 2024

I am absolutely satisfied so far! The service was immediately available and helped me with all the settings – the best service I have experienced so far.

About the app: You should review the translations as the AI sometimes makes mistakes or doesn't translate everything. However, this can be easily fixed with just a few clicks.

Great app, thank you!

California License Plate
Germany
Over 1 year using the app
November 5, 2024

I recently upgraded to the Premium plan after receiving exceptional customer service from Dimitar. I'm looking forward to their upcoming update, which will allow prompts to be given to connected AI APIs!

Creative.Lighting
Sweden
About 3 years using the app
November 12, 2024

Great app I have already got the app I was looking for for a long time

They have a great support team that provides you with many services so that you are completely satisfied

I am very enjoying using the app and it helps us expand to new markets

Revel Smart
Saudi Arabia
8 months using the app
November 12, 2024

I want to extend my gratitude to the team at Translation Lap for their outstanding customer service. I reached out with a request to increase my image translation limit, and they went above and beyond by raising my limit from 10 to 50 image translations at no extra charge! This gesture has made a huge difference in my workflow, and their responsiveness and willingness to accommodate my needs were impressive. Highly recommend this app not only for its features but also for its excellent support team!

Zayoom
Kuwait
4 months using the app
November 12, 2024

Simply amazing team , very helpful and supportive, I will change this app for any thing else. Highly recommended

Folmoda.com
Jordan
Almost 2 years using the app
Edited December 13, 2024

The app is pretty great, looking forward to the updated version. Easy to use and quite efficient. Great support team!

La Chouette Paris
France
About 4 years using the app
September 19, 2024

Great app for translations, and brilliant tech support for integration to my website! These guys provide the best client experience so I can provide the best customer experience - an easy 5 star review!

Kahuna Kids
Portugal
About 1 year using the app
November 20, 2024

T-Lab is incredibly simple to use—super user-friendly. Even with the basic paid plan, you can do so much, making it a great value. A special mention to Stoycho from customer service, who was absolutely fantastic! He helped me resolve some translation issues and patiently walked me through basic processes to ensure the site and translations worked perfectly. He was always kind and thorough in his explanations. Highly recommend this app, and the customer service makes it even better!

lindorug
Italy
5 days using the app
October 14, 2024

Works pretty well. Support is responsive every time and competent as well. Keep it up !

Bestia Collars
Bulgaria
7 months using the app
December 3, 2024

I've just installed the app and needed the language and currency selector integrated into the header of our webshop. Within minutes the developer replied to my request and within 20 minutes it was already working in my template. This is very satisfying as a customer. So far I had a great experience.

Lot.
Netherlands
5 days using the app