Reviews (1,257)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface that simplifies navigation and translation into multiple languages. They appreciate the accuracy of its translations, crucial for targeting a global audience, and commend the exceptional customer support for their responsiveness and expertise. The app integrates seamlessly with Shopify, offering customization options that help maintain brand consistency. It is considered cost-effective, providing features like real-time translation and support for numerous languages. Continuous AI-powered updates ensure the app stays effective and enhances the international shopping experience.

September 19, 2024

Great app for translations, and brilliant tech support for integration to my website! These guys provide the best client experience so I can provide the best customer experience - an easy 5 star review!

Kahuna Kids
Portugal
About 1 year using the app
Edited August 23, 2024

Update to my previous comment - they have contacted us and we've worked together to understand the functionality and how AI integrates into the process. I am pleased to report that the issue has been completely resolved to our satisfaction.

We are currently very happy with the app and appreciate the support provided in resolving our concerns. Thank you for your attentive and effective service.

Old Comment;

It has failed to translate even a single language, which is a crucial functionality that the app should provide. This problem is impacting our ability to operate effectively in different markets.

Could you please investigate this issue urgently and provide a resolution or a suitable workaround? We rely on this feature for our operations and need it to function properly.

UFOHEATERS
United States
2 months using the app
October 14, 2024

Works pretty well. Support is responsive every time and competent as well. Keep it up !

Bestia Collars
Bulgaria
7 months using the app
September 27, 2024

Great customer support. problems are always solved by a dedicated theam. They now what they are doing. Thanks again

Saliseal
Netherlands
7 months using the app
October 2, 2024

Not always easy to find the content to translate and to translate third-app content, but the support is very helpful! Thank you Dimitar for your help today

Label K
Belgium
3 months using the app
August 29, 2024

**T-Lab: A Game-Changer for Multilingual Shopify Stores**

I recently used T-Lab to translate my Shopify store from English to Spanish, and I couldn't be more impressed. The tool was incredibly easy to navigate, and the translation quality was excellent.

However, I did run into a few hiccups during the setup process. That's when I reached out to T-Lab's support team. Stoycho, the support representative I worked with, was incredibly helpful and knowledgeable. He quickly resolved all of my issues and provided clear, step-by-step instructions.

One instance that really stood out was when I encountered a translation that wasn't working as expected. Stoycho responded promptly and provided a solution that worked perfectly.

If you're running a Shopify store and need to cater to multiple audiences, I highly recommend T-Lab. The tool is user-friendly, the translations are accurate, and the support team is exceptional.

BuyPermanentMakeup.com
United States
20 days using the app
October 22, 2024

Amazing app with fast performance!

This app works flawlessly without any long load times, which is such a relief! No hassle with figuring out customer locations – just quick and smooth.

I also want to give a shoutout to the support team – they helped me quickly and efficiently. Truly top-notch!

Thanks, team, and keep up the great work!

Mulsi
Hong Kong SAR
4 days using the app
October 16, 2024

The staff was supportive, and all issues were resolved quickly. If you need translation services, this is a good option.

EVISU
Hong Kong SAR
About 2 months using the app
August 15, 2024

Professionalism is the word! But we can also add courtesy, patience, proactivity, and speed. It's rare to see companies that are truly helpful and concerned with solving their customers' problems. Congratulations and keep it up!

VivaNutrition.uk
United Kingdom
Over 1 year using the app
September 9, 2024

We’ve been using this app to translate content into local markets, and it works brilliantly. The AI-powered features deliver accurate translations, and the support team is always quick to help. Highly recommended!

Radius Office Ltd. (IE)
Ireland
2 months using the app