Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, accurate AI translations, and compatibility with PageFly. It's praised for its features like content and currency translation, and the ability to translate Metafields from third-party apps. Many commend the responsive and effective customer support. It's also noted for its affordability and value for money.

January 18, 2024

I give 5 stars because the developers do try their best, the customer service is fast, kind, patient and helpful and the Pros, which are that the app works generally beautifully as far as I can tell and it's reasonably priced.

But not everything is peachy and rosy, the Cons mostly revolve around Judge.me, this may be more the fault of Judge.me than T Lab, but as it may.. reviews have to be manually updated PER LANGUAGE every time you receive new ones, and just as bad, if you use "review grouping" in Judge.me as I do, the system is going to multiply however few reviews you have into thousands, meaning that translating only around 350 shop-wide reviews ends up taking around 20 hours, per language.

Still, I tried quite a few of the most popular translation apps before this one, and this one so far balances price, quality and usability the best. I'm staying :)

Abysm Internal
Canada
About 1 month using the app
December 26, 2023

T Lab is an exceptionally user-friendly translation app for Shopify stores, and it stands out as the best option in terms of performance and affordability. With T Lab, I can easily translate everything visible on my store's front page.

The support team at T Lab is highly dedicated and responsive. Even on Christmas day, Dimitar (the name displayed on the chat widget) was working diligently with me to resolve a media translation issue. I am truly impressed with the T Lab team and extend my best wishes to Dimitar.

Unihertz
Hong Kong SAR
Almost 2 years using the app
December 28, 2023

Among all translation apps, this is the best! The others had some bugs or other problems. Here too - everything works perfectly and the app is regularly updated now.

Also, I had a small problem (which was my fault most likely). They made specially for me a step by step video on how to solve it.

Stablela
United Kingdom
6 months using the app
December 18, 2023

Great app in every way, but the best thing is their customer service! We've encountered some really specific issues which have been caused by other apps our store is using, and T Lab always answers really quickly and helps to solve the issue. Really recommend! The AI translations are also really accurate, only minor details have to be fixed when translating from Finnish to English/Swedish.

Yeppo & Soonsoo
Finland
5 months using the app
December 1, 2023

Super helpful and quick to respond to questions. Thank you! I need to fix some issues with our navigation menu (from static to dynamic links) as well as have language switcher updated and this was taken care of quickly. Much appreciated!

Les fleurs Franktown House Flowers
Canada
Over 3 years using the app
February 1, 2024

I highly recommend this app! It also lets you translate Metafields from third party apps which is awesome. Huge bonus, it's FREE! Thank you so much for this amazing app.

La Marcotterie
Canada
6 days using the app
December 19, 2023

A fantastic application. It has everything you could possibly need. Special thanks to Dimitor for the great support!

NAADA
Spain
About 1 year using the app
December 21, 2023

Always good an quick service, thanks a lot. Great working app

Ozysleep
Netherlands
4 months using the app
January 18, 2024

Always good and quick service, thanks a lot. It's a great working app:)

Marine Elements
Hong Kong SAR
30 days using the app
December 22, 2023

Fast and good customer support

The Oh Collective
Netherlands
About 3 years using the app