Reviews (1,311)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multi-language translation capabilities, enhancing customer reach and shopping experience. They praise its user-friendly interface, accurate translations, and cost-effective pricing. The app offers easy Shopify integration, customization options, and responsive customer support. Features include AI-powered translation, support for multiple currencies, and seamless real-time functionality, making it a versatile tool for global commerce.

February 7, 2025

Did you know that you can increase your traffic just by translating your current products? If your store serve audiences on different countries, or if you want to reach a larger audience by including an additional language, T Lab is your app. The interfase is really easy to understand and their pricing is fair, while other apps charge you by word, they charge by products, so you can control your cost more easily. I have been working with T Lab for more than a year and this app is absolutely great. And if you have any issues they always reply your requests on the chat or via email. I have used support 2 or 3 times and they always respond. Ai Translations also work great, just minor tweaks required here and there if you need to adapt some words, but overall works great.

FamilyBox.Store
United States
Over 1 year using the app
February 17, 2025

I've been using this app for many months now. It can take some time to get completely used to how it works but luckily the support is top notch. I have used the support chat over 30 times I believe and have been helped immensely by Stoycho and the other support members. I recommend this app for everyone who wants his/her website translated to many different languages. Once you get the hang of it it becomes really easy to use.

OldCamsByJens
Belgium
About 1 year using the app
February 6, 2025

OH TODOR!!!

They helped me with my 2 critical problems, and offered me solutions that worked like a charm.

Excellent customer success, excellent app that offers a lot of features even in free plan.

Birdiejay
Türkiye
About 4 years using the app
December 27, 2024

I have worked with T Lab and the Sherpas Design team for an extremely long time now and both their app and team have been phenomenal. The app is intuitive and easy to use but the best part is their team. I have made many custom requests and asked plenty of questions about how to do things in the app and they have delivered on all my inquiries well.

Ginkgo Market
United States
Over 3 years using the app
January 29, 2025

I definitely recommend it. I needed help for the translation app and the assistant helped me out very quickly with a solution in just few minutes. It's great! Thank you very much. Virna

Nature Madagascar
Netherlands
Almost 4 years using the app
Edited January 10, 2025

Great app. Even better support.
After having some issues with recent changes.
I found the support to be really great!

Avodah.Art - Avodah Consulting & Art AB
Sweden
About 4 years using the app
February 10, 2025

It works well, is fast, and has responsive support. I changed the domain for my Mx market, and the URL redirection took place like magic without any intervention. Recommended.

ArtByPino.com
United States
About 2 years using the app
January 28, 2025

After the last update the app looks great and is way more efficient. The translations are working just as they should and i just had good conversations with the support. Absolutely convinced!

Viola Beuscher
Germany
12 months using the app
November 27, 2024

I am absolutely satisfied so far! The service was immediately available and helped me with all the settings – the best service I have experienced so far.

About the app: You should review the translations as the AI sometimes makes mistakes or doesn't translate everything. However, this can be easily fixed with just a few clicks.

Great app, thank you!

California License Plate
Germany
Over 1 year using the app
January 16, 2025

They need better customer support and the app needs to be more user friendly

FOLIGAIN EUROPE
United States
11 months using the app