Cool Image Magnifier • Zoom

Cool Image Magnifier • Zoom

Reviews (401)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    376
  • 4% of ratings are 4 stars
    15
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing online store visuals by allowing detailed viewing of product images, boosting customer confidence and sales. It's easy to install, customizable, and works well on desktop, though some disable it on mobile for better performance. The customer support is responsive and efficient, often proactively solving issues. Additionally, its affordability makes it a cost-effective choice for improving store functionality.

September 23, 2016

It stalls out on many products and doesn't move around. Sometimes it works but most of the time it does not.

Old Corps Apparel
United States
About 1 month using the app
StoreBricks replied March 20, 2019

[Note: the feature that allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

Unfortunately, we were not contacted by the merchant and made aware of the problem. We did, however investigate the issue after we had received the review and it transpired that the store had another zoom app installed, conflicting with our app and its functionality. Our team fixed the integration with the other app and everything worked smoothly afterwards.

We reached out to the merchant to explain the situation several times, but did not receive any response.

January 14, 2023

Hello.. I have installed Cool Image Magnifier • Zoom app... but the zooming feature is not applied on the product page.. please help me out

ExperienceGANODERMA
India
11 days using the app
StoreBricks replied March 1, 2023

Thanks for your feedback and sorry to hear you experienced issues with our app.

Our app is designed to automatically work on the stores product images, but if for any unexpected reason it doesn't do it, we have a 24/7 support ready to help with anything you may need. :)

In your case, we did our best to get in touch with you as soon as this review was posted and with the issue sorted out.

Thank you for your understanding. Our team is and will always be at your service. 😊

All the best,
The StoreBricks Team

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