Reviews (401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its product magnification feature, which is particularly useful for stores selling detailed or textured items, as it enhances customer confidence and may increase sales. The app is easy to install, works well across various themes, and offers customization options for magnification levels and visual settings. Although it is effective on both desktop and mobile, some merchants prefer to disable it on mobile devices. The app is noted for its fast and responsive performance, maintaining website speed and improving site usability. Support is frequently praised for being quick, efficient, and friendly, with the team often resolving issues swiftly and even making unsolicited adjustments to optimize functionality.
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It works good but there is one thing that seem to not be working correct. Whenever visiting on a mobile the swipe function for product photos doesn't work it only swipes a part of the picture.
We wrote to the merchant addressing their concern and explaining how that, due to their theme having a product slider with continuous thumbnails, the behavior of the app on mobile devices is somewhat different in detecting each individual thumbnail.
Some themes feature an image slider to display the images on mobile devices. Unfortunately, Cool Image Magnifier and some image sliders use the same mobile gestures to trigger their action, which makes them incompatible to some extent.
The reason is that when you move your finger over the screen, the device has no way to know if you want to zoom in or to switch to another image because the gesture is the same for both effects.
Please refer to our documentation for more details: https://docs.codeblackbelt.com/article/979-cool-image-magnifier-compatibility-with-mobile-image-slider
Ein Klick und die App funktioniert. Verblüffend. Es ist perfekt für meine Kunst. Es zoomt genug heran, damit der Betrachter die tatsächliche Textur meiner Arbeit sehen kann. Es ist genau das, was ich wollte. Außerdem verhindert es, dass der Betrachter mit der rechten Maustaste klickt und in einem anderen...
Thanks for the kind comments! We constantly strive to give merchants the best experience with our app in terms of functionality and support. So, if you have any feedback that can help us improve your satisfaction with the app, please let us know. We noticed you uninstalled the app, so we didn't have the chance to check it up and confirm that everything was working correctly.
Please feel free to reinstall it and provide us with more details and feedback to help further. We're available 24/7 to offer you the needed assistance. :)
Cheers,
The Support Team