Courses Plus , 83 reviews
It has been a whole year since I work with Courses Plus, and I have seen their growth - the app has become more & more integrated with the Shopify store and powerful. The customer service is second to none, and I can feel they do care about my business in every aspect. I do think the value of their product and service is far more than the rate of the app. So my friend, if you are looking for an app to sell your course, look no more and dive into Courses Plus like right now!
Thanks a lot! It's our pleasure to have you as our loyal customer!
Amazing customer service, Architechpro have been so helpful and responsive whenever I've needed support in building my online course. Would highly recommend!
Thanks a lot for your feedback and recommendation!
App works great, but more importantly the support is top notch. I've emailed to ask them to make fixes and improvements and they always do it asap.
Thanks a lot for your review! We're always happy to help
Wow! I'm so impressed with this app - but most importantly the customer service and customization. Send them an email with any request and they will make it happen within hours! I downloaded every Course app and tried them all - Courses Plus is by far the best!
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are impressed with our app and that our customer service team was able to meet your needs promptly.
We appreciate your support and hope that you continue to enjoy using Courses Plus. Please do not hesitate to reach out to us if you have any further requests or feedback.
Der Support ist einfach super, die leute helfen schnell und unkompliziert, es sind auch Besprechungen per Video möglich (allerdings alles in englisch, da helfen mir dann translator apps)
Vielen Dank für Ihr Feedback! Wir freuen uns sehr, dass Sie mit unserem Support zufrieden sind und dass Ihnen unsere Mitarbeiter schnell und unkompliziert weiterhelfen konnten. Es ist uns wichtig, unseren Kunden eine effiziente und qualitativ hochwertige Unterstützung zu bieten. Wir bedanken uns für Ihr Vertrauen in Courses Plus und stehen Ihnen jederzeit gerne zur Verfügung.
My name is Mohammad El Medawar. I have a website called TrainerMohammad.com.
I wanted an LMS with unlimited number of users. After a lot of searching, I found this app and I can definitely give it a 5 over 5
1- The team is very responsive to my emails
2- The thing that I liked the most about the communication with the team is that, in case you dislike exchanging emails, they can do ZOOM calls. This is what they did with me several times. We were able to properly communicate and exchange ideas and understand everything properly
3- The team is very flexible in terms of modification. Every time I request an update, they immediately solve it, and in case it is not clear for them, they ask you to send them a screenshot or a video recording to assist you.
4- Although I'm requesting additional customizations, but they are not taking any additional amount of money. All these modifications are within the package that I bought.
5- When I first tried their app, it didn't work properly on my SCORM files. So, I reached out to them, and I sent them a sample of SCORM files. Believe it or not, they modified the whole app and they included the type of SCORM files that I have.
Thank you Mohammad! It's a great honour to receive such a great review from you!
UPDATE: 3/31/23- The owner Anton literally followed my business page on fb and reached out requesting i change my review. Then left my business page a bad review because I didn't respond to him. Completely inappropriate. Glad I didn't give them my money. I WILL BE CONTACTING SHOPIFY for this privacy violation. And my review still stands.
I want to be very honest and helpful to those who may consider this app. First, no disrespect to the team... but there are several issues I have here. #1- there is no option to "chat" when there is a problem. I have to wait for someone to respond, and currently I've been waiting for a while. Still waiting for an email to understand the plans fully. #2- pricing. To some, this may be okay. But to me, the free option has a catch they dont tell us. No video or audio upload, and only 5 lessons in total, not per course, but in TOTAL. Even with the USD $30 plan you only get 10 lessons in total. Yet, unlimited courses? That doesnt make sense. Then the temporary time you can have people view, is something I'm still waiting to retrieve an answer for, along with other questions that have not been addressed. Needless to say, I think this app has potential for high selling businesses. If you are a small business owner , working with limited funds I wouldnt recommend this app. It is expensive, and for the price of the free and basic options, you literally mine as well just upload your information to google drive and canva, at least there would be unlimited space and access to free creation. Kinda sucks, because I really wanted this app to be great, but after finally trying to upload my items, and seeing all the hidden twists and turns requiring you to spend tons of money just isnt for me. I wish the creators well, and I hope we can get a better FREE or cheaper version so I can have better things to say.
UPD: 5/21/23 from Anton:
Unfortunately we didn't hear back from the customer.
If you're a customer considering to install and try out our app:
- You may find a Chat icon in the right bottom part of the app page and reach out to us in case you have any question or concern. You're also welcome to reach out to our support team per email support@architechpro.com. Our support agents will be there for you in short time and will guide you through.
- Our paid plan is based on lessons count. Free plan has both video and audio upload, you can also embed a video from YouTube, Vimeo, etc. and there's no limit in length. Unfortunately we didn't have a chance to demo it to this merchant. If you have a question on how to embed or structure your course in the best way - please reach out to our Support.
- There's a drip content feature that helps you to manage you courses visibility to your students and base it on different criteria: date, time or a certain action within your store.
TL;DR: Please contact us in case you have any question: we're here to help!
UPD: 3/31/23 from Anton:
We attempted to reach out to you, but at some point, it seems like our attempts were ignored. We want to emphasize that we are not looking for or seeking to create any conflict.
We value communication and finding solutions that are beneficial for all parties involved. We would appreciate it if you could provide us with the opportunity to discuss the matter further and work towards a positive outcome.
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[Original reply]
Thanks a lot for your review!
We're always open for a chat. We can also schedule a call / screen sharing session and help you to set up everything together.
Regarding our pricing, we understand that our plans may not be suitable for everyone. However, we would like to clarify that our free plan is designed to provide users with a taste of what our app has to offer. While it does have some limitations, it still provides valuable features such as ability to create and share courses.
We would love to connect with you directly to better understand your needs and help you find a plan that works for you. Please feel free to reach out to us at your convenience, and we would be happy to discuss your options further.
I just started my first online course with the app and I'm so happy with this app. It is simple to use and the support is great and super fast! The developers do a great job and I'm looking forward to get surprised by them with new features.
Happy to read your feedback! All the best of luck with your project!
Great customer service. Integration with Shopify is not perfect but working. Looking forward to uploading more courses!
We're working hard on improving the integration, let us know what we may improve and we'll add it into our product roadmap
This APP is very easy to use ! Thanks to the developpers for their hard work. I love it. User friendly, direct and simple to set up. I honestly don't know what would I do with this application.
Plus, the support team is just FANTASTIC ! They respond so quickly and always have a solution. I am happy I choose to use their services for my own online business. Thank you.
Merci beaucoup! All the best with your project! We're happy to help!