Courses Plus
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to effectively host and sell online courses, supporting various media types like videos and PDFs. It offers user-friendly course creation and customization features, including certificates. The app integrates well with Shopify for a smooth experience and operates globally. Merchants also praise the responsive support team for quickly addressing issues and incorporating feedback to enhance the app.
Refine
-
By rating
The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.
Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.
Great app, very intuitive! And lots of features. Most importantly - the support team is excellent! To me, that's the difference between good apps and great apps. This is a great app!
This app has a very nice and intuitive layout; courses are easy to create and also easy for the students to follow. It also has a very responsive and helpful customer service staff.
This is a great app and they have AMAZING support. I highly recommend this app.
Wonderful customer service, help always on time! wonderful app for my eyewear masterclass. seamless integration process
App is simple to use on both ends. As a creator, making a course is a cinch. As a user, accessing and viewing the course is intuitive and easy. I had a few issues with buttons displaying and the customer service was great. Development team responded promptly and everything looks and works great.
Excellent customer service and awesome app! I highly recommend.
This app was exactly what we needed.
The staff and developers are so helpful and always available to answer any questions and offer solutions, which makes it even better
Amazing customer service, has everything I need
I canceled my subscription and was not able to use this app very well. The support was not very good either instead of actually helping you they send you links to help yourself. Hopefully they do not keep charging me in the future even though it has already happened once since i canceled.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to address your concerns :
1) When you noticed there was a charge (as you enabled a paid plan), our support team explained how to switch to the free plan. We processed your refund the next day upon your message.
2) My checks with our Customer Support shows there was only one conversation where our team reached out to check on how your project is going and we shared some additional documentation to ensure you know how to enable a specific feature you wanted to test.
If there’s any specific feature that didn’t work for you, please let us know so we can address it.