Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, user-friendly interface, and robust course management features. The support team is noted for their quick response times and availability around the clock, often resolving issues promptly. The intuitive interface simplifies course creation and navigation for both instructors and students, supporting various media types and integrating seamlessly with Shopify. Merchants appreciate the customization options that allow them to tailor courses to their specific needs, and regular updates that enhance the app’s capabilities and performance. Many see it as a good value for money, contributing positively to business growth and customer satisfaction.
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Wonderful customer service, help always on time! wonderful app for my eyewear masterclass. seamless integration process
I have been very impressed with this group so far! They have helped us customize the program to support our online learning system. Chat help is AMAZING and they are very responsive. They even met with me over video chat to explain and talk out my concerns.
It is SUPER easy to upload courses. Looking forward to launching our CE program soon! Thanks.
Thank you for choosing our app and being an amazing customer!
They have been fantastic working with me and the workshops/course are going great! A lot easier to use than I thought. They have bent over backwards to help and are always quick to respond. Highly recommend this app if you want to sell any sort of courses or meetings on Shopify!
I canceled my subscription and was not able to use this app very well. The support was not very good either instead of actually helping you they send you links to help yourself. Hopefully they do not keep charging me in the future even though it has already happened once since i canceled.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to address your concerns :
1) When you noticed there was a charge (as you enabled a paid plan), our support team explained how to switch to the free plan. We processed your refund the next day upon your message.
2) My checks with our Customer Support shows there was only one conversation where our team reached out to check on how your project is going and we shared some additional documentation to ensure you know how to enable a specific feature you wanted to test.
If there’s any specific feature that didn’t work for you, please let us know so we can address it.
I used to sell my online courses through other applications, and overall, I can say they worked fine. However, after installing Courses Plus, I am pleasantly surprised by many things. Firstly, this app has a very intuitive and user-friendly interface. In addition, well-prepared tutorials are available right from the start! Besides, a lot of additional information can be found on the official YouTube channel run by the company. Additionally, I must admit that even if something goes not entirely as it should during the configuration, you can easily request support using a simple form, and the company's employees, who seem to be available 24 hours a day, respond and help lightning-fast. I checked it myself. Writing a support query around 9 in the evening, I received a response with full instructions on what steps to take to solve my problem in literally 7 minutes. I am confident that they will quickly resolve any issue. No support in the previous apps I used worked as fast and effectively. Seriously! So, summarizing everything, I believe this is the best course management app I have tested. It is simple and intuitive for both course owners and participants. There is an extensive tutorial base, and the support works rapidly. Nothing more is needed! It was definitely worth investing in this tool to not worry about technical matters and focus on delivering valuable content to customers :)
Thanks a lot for the review!
We launched our online training 4 months ago and this app has been perfect. Customers have been enjoying our online training with minimal issues. Support team is quick to respond and always very helpful. Only recently encountered a technical issue where one of the courses were not working for customers who purchased a bundle pack. But the team was quick to look into it and resolved it within 3 business days. Thank you so much, and highly recommend this app.
Happy you've found the perfect app! And that we were able to support with the project!
I have been using the app for 6 months now, and it has been the perfect fit, easy to use, and stable. I've noticed there are frequent updates, adding great new features or improving upon what's already there. I have to praise the customer support. They always answer promptly and make sure to help us solve any problems we encounter. Overall, this is a great app with great support behind it.
Thanks a lot for the feedback, we're doing our best to keep the product as the best in the market.
This app was exactly what we needed.
The staff and developers are so helpful and always available to answer any questions and offer solutions, which makes it even better
It’s quite easy to use and works seamlessly for great quality digital products. The team are highly responsive and always happy to help when I have questions or need extra changes made.
Great customer service and fast problem solving