Reviews (397)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create shoppable galleries from Instagram feeds, boosting customer engagement and sales. It supports various photo sources and features like product tagging, offering customizable templates and seamless integration without slowing down websites. The app is praised for its ease of setup, user-friendly interface, and responsive customer support. Continuous updates ensure it remains effective and relevant for merchant needs.

November 23, 2016

I tried another app for instagram that is not nearly as versatile and intuitive. I can actually put collections up on IG that were imported before I downloaded CovetPics. I can say enough about it!

Quadcopter Plus
United States
6 days using the app
March 2, 2020

Great replacement for the native Shopify integration with Instagram which is no longer available. Actually works even better, with more options for configuration. Great service as well in responding to questions very quickly and effectively.

Cozy Cake
Australia
About 3 hours using the app
March 3, 2020

Quick and helpful service. Four stars for lack of basic features in the free package (e.g. Collage feed).

Aussie Soles UK
United Kingdom
3 days using the app
January 23, 2018

Doesn't work well at all !!!!!!!

Boutique Coffee Addict
France
2 days using the app
Space Squirrel Ltd. replied July 23, 2019

Hi there,

We're really sorry that you did not enjoy our app! After leaving feedback we try to respond to merchant's who may need help and we sent you 4 emails to which you never replied. We have lots of solutions and can definitely help with any roadblocks that may arise so please let us know if we can help you in any way.

Again, we're very sorry that the app didn't work out for you and if you need any help, please contact us at support@spacesquirrel.co.

-Dom, Co-Founder

August 31, 2016

Great app we utilised on both of our stores!

Minibini
United States
About 1 hour using the app
Edited March 10, 2020

they are super helpful via the live chat! just installed the app today (simple to install) and so far so good!

InnovaPharm
United States
About 1 hour using the app
March 11, 2017

The apps are great and working perfectly. Even the free versions. The service is outstanding and I got help from the support team all the way through to the finish line. I can really recommend this app and all the other apps from spacesquirrel.

Krug Store
Croatia
About 1 hour using the app
October 31, 2019

This is a 5-star app with 3-star service. The app does not meet my needs in its current incarnation. My request to add additional functionality was denied albeit politely. It should be noted that I agreed to pay for such functionality. I'm not trying to get something for free. It is ridiculously easy to add search functionality to the isotope.js grid so that customers can search and/or filter images. Whatever!

What bothers me are the lies. Don't BS me by saying that it is very server intensive to manually rearrange images to the extent that they must charge merchants $49/mo. Hello!?!? I simply requested that you add one (1) business feature to my Basic plan. I don't need any of that other jazz. So, they get a 3-star for being unaccommodating.

Vidlogix
United States
About 22 hours using the app
December 23, 2018

Tried to link my Instagram app through the app but it doesn't show up properly. It appears to show a red pop stating the facebook and Instagram isn't integrated.

???

NB Online Store
United Kingdom
About 19 hours using the app
Space Squirrel Ltd. replied July 23, 2019

Hi there,

We're really sorry that you had trouble setting up our app. We did send you a few emails to try and help you but never received a response. I can see you were successful in connecting the app and if you ever need help implementing galleries in your store, we're happy to embed it in your theme for free.

You can contact us anytime at support@spacesquirrel.co and our team would be more than happy to help.

-Dom, Co-Founder

February 5, 2018

Works perfectly! Very easy to set up and lots of customizable options, layout, scrolling, size etc etc

Vintagejewelbox
United Kingdom
19 minutes using the app