Reviews (292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance sales and customer engagement by showcasing complementary products effectively. It features both AI-driven and manual recommendation options, praised for their flexibility and ease of use. Particularly beneficial for niche markets like pet supplies, it improves the shopping experience without requiring custom coding, making setup straightforward. The app's performance is noted as fast and reliable, with customer support highlighted for its responsiveness and efficiency in resolving issues.
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Does this app work? The options that appear , are the least likely items related to the product, or items that have been back dated...
add-to-cart button doesn't work well, cannot select position, appear at the end of mobile page ......
I'm sorry you experienced these issues with our app. We tried to contact you via email twice, but we haven't heard back from you.
If you could contact us back, via our chat service or email at support@buddhaapps.com we will investigate the problem as soon as possible.
Hope to hear from you soon!
The products it features don`t relate to the collection! It also seems to feature the same product specifically the expensive ones!
Hello, We are sorry to hear you are not happy with our product.
Our algorithm analyses automatically your product data and results in recommendations only based on that data. We didn't hear from other customers complaining about this and we double checked our system to make sure it works well and we found no error.
Our team contacted you several times to try and have a closer look at your problem but we received no answer. Without an answer from your side it is impossible to give you a more detailed answer. But from our analysis the app is working correctly.
Also it is impossible for our app to select recommendations based on the price, this is not something our app can do.
I wish you all the best!
horrible cross-sell app.
Hello!
We are very sorry to read your review! Unfortunately you did not provide any information in regards to what makes our app "horrible".
Did you encounter any issue with it? Did it not apply to your product pages?
For any problem you may have encountered, our team would be more than happy to help you. We already sent you an email but we received no reply.
If you change your mind, please reach us at contact@buddhaapps.com and we will reply to you as soon as we can.
It would be very helpful to at least give us more details on why you think our app deserves 1 star review, as we want to make sure that it works seamlessly for all our customers. Until now we only received great reviews, this is the first 1 star review and we are a little confused.
Hope to hear from you!
I'm sorry your experience with our app was not what you've expected. We tried to contact you several time to investigate the issue, but you never got back to us.
Could you please get back to us via email at support@buddhaapps.com so that we can check the problem at our end.