Reviews (292)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and customer engagement by showcasing complementary products effectively. It features both AI-driven and manual recommendation options, praised for their flexibility and ease of use. Particularly beneficial for niche markets like pet supplies, it improves the shopping experience without requiring custom coding, making setup straightforward. The app's performance is noted as fast and reliable, with customer support highlighted for its responsiveness and efficiency in resolving issues.

October 10, 2019

It always changes my theme and my product keep missing. can't say why but it feel's low, any one can answer why it change my store theme?

MayOutdoor
China
About 1 month using the app
Buddha Apps (Zero Carbon) replied October 15, 2019

I am sorry to hear you encountered problems when using our app.
However, our app does not have the capacity to change a clients theme and I this that not a single app on the Shopify App Store can do this.

The themes can be changed by someone with access to your Store Admin, which we don't have.

Also, we tried to contact you via email and we didn't reply any answer. If you would give us more detail on the issue you encountered we can try to identify the problem. We hope to hear from you!

December 20, 2020

We are having a difficult time in getting a response re. some aesthetic issues and it is preventing our launch of the app on the site.

Stick & Ball
United States
4 days using the app
Buddha Apps (Zero Carbon) replied January 12, 2021

Thank you for sharing your experience. However, we did reply to all your emails, we even made custom design changes for you and at some point you stopped answering the emails. Also, in our auto response email we informed you about our working hours and we even replied to you in less than 8 hours, which is so little.

I really hope you reconsider your review, as this is really affecting our rating and our sales. Our team has worked incredibly hard for this app.

We hope to hear from you!

Rox

September 9, 2019

Unfortunately this app doesn't do what it says, it promotes items which haven't sold and promotes womens products to men etc

Egg n Chips London
United Kingdom
1 day using the app
Buddha Apps (Zero Carbon) replied September 16, 2019

I am so sorry you did't have a good experience using our app :(

The algorithm our app uses is based on the real data of the store orders. Until now it seemed to work ok for our other customers and the recommendations were the accurate ones. Otherwise it wouldn't make sense for this app to exist.

I suspect that some kind of error might have interfered. It is a brand new app and as you can imagine, sometimes issues might occur in the beginning. I am sure our team can solve the problem and make the app work perfectly for you.

If you wish to reinstall it the app, please reach us at contact@buddhaapps.com and we will make our best to solve the problem.

I really hope to hear from you!

Have a great day!

August 29, 2019

Animation and design looks good. But the font i way too bold. And the overall appearence seems to be low quality. Text and pictures looks very low quality

I would like to use this app. love the animation. But the quality looks very off.

BPWB-shop
Sweden
5 minutes using the app
Buddha Apps (Zero Carbon) replied September 2, 2019

Thank you for the honest feedback. Although this is the first version of the app, we know that improvements to the features (including design features) need to be added. This is why we noted all our customers recommendations and we have already almost finished the new version of the app which will be soon released.

As for the pictures looking low quality, please know that regarding this there isn't much we can do from our end. Our app takes automatically the pictures of your products from your store Products section and adapts them for our widgets at their quality. So for our app to work properly good quality pictures for your products need to be added in your Store Admin.

I really hope you understand.