Reviews (468)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting website performance through effective image optimization. They appreciate features like automatic resizing, renaming, and ALT text addition, especially useful for large catalogs. The app's ease of setup and automatic updates for new images are noted, alongside responsive and helpful customer support. It's valued for enhancing user experience and SEO without compromising image quality.
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Crush Pics is super easy to set up and provides a simple solution for quickly compressing images and optimising file names for SEO. I had over 4,000 images in my Shopify store, with many being large files sizes which was slowing down my website speed. Crush Pics compressed 1.7 GB down to 1.3GB, reducing my image sizes by an average of 24%. Hopefully this will help to boost my SEO over the coming weeks.
I subscribed to the €9.99 plan of Crush.pics to reduce the size of the images on my store and improve performance. Unfortunately, my initial experience was extremely negative.
After letting the app process my images for an entire afternoon, I discovered that some images were completely deleted from my store. This caused serious damage to my shop’s appearance and professionalism, especially considering that potential customers could have been visiting and trying to make purchases at that time. An online store without proper product images immediately loses credibility.
On top of that, several images that were not deleted ended up being visibly damaged. The compression was too aggressive, resulting in a clear loss of quality and details, which is the opposite of what you expect from a professional image optimization tool.
What made the situation even more frustrating at first was the lack of immediate customer support. There is no live chat or direct way to quickly contact someone, and the only option was filling out a form.
However, I would like to update this review after being contacted by Tom. He apologized sincerely for the inconvenience and immediately refunded the fee I had paid. I truly appreciated his gesture and the way he handled the situation. It shows that the team does care about their customers and takes responsibility when something goes wrong.
Even though the technical issue caused serious problems to my store, I value the professionalism and support I received afterward. For this reason, I appreciate the effort made by Tom and the support team to fix the situation and compensate for the inconvenience.
Very easy to set up and use - instant performance benefits.
works great
Biggest scam of the 21 century.
It shows 67% compression in their dashboard, i just picked an image and compared sizes, original image has 600K, compressed image has 800K!!!
Be ware of these scams and never trust what they are showing you on their dash.
Does what it says on the tin. Very impressed
Super easy to use and did a great job crushing the larger files on my site, moving my my lighthouse performance from 64 to 90.
Great!
wow!
Great app, does exactly what it says very simply. All image compression and renaming needs are taken care of automatically in the background. Our team has only needed to change things a couple times over years of using this app. Developer responds quickly to any questions and makes you confident you know what you're doing