Reviews (471)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for significantly boosting website speed and SEO through efficient image compression, automatic renaming, and ALT text addition. It's particularly valued for managing large image volumes and its easy setup, allowing for ongoing automatic updates. The customer support is also highlighted for its responsiveness and effectiveness. Merchants recommend it as a crucial time-saver for optimizing images and enhancing site performance.

Edited April 14, 2026

Used to really like this app but the new UI design is...not good. First of all, you have to click on your pics to view any details; the old version had a popup that was quick and simple. This one is way worse.

The largest change is you can no longer force compression to start now. [FIXED] You have to wait for scheduling/automation. I have found the automation in Crush to be 50/50 at times. Sometimes it takes forever to kick in.

Very unhappy with this update.

[Update] I've increased the rating (I was unduly harsh) and have been contacted by the company in regards to the changes. There are several fixes in the pipeline, including returning some of the missing UI elements. It's still not as good as the old UI, IMO, but they are open to feedback. I do have to say that the new version >is< faster, a welcome change. Manual compression has returned, although I haven't had to use it, so positive steps there.

Critical Flair
United States
6 months using the app
March 13, 2026

The pro plan works extremely well if you are looking to compress lots of images. It runs smoothly and even when you need to turn off a device, the app will still compress images in the background. Definitely would recommend!

YGO Hustle
Canada
4 days using the app
January 3, 2026

Crush Pics is super easy to set up and provides a simple solution for quickly compressing images and optimising file names for SEO. I had over 4,000 images in my Shopify store, with many being large files sizes which was slowing down my website speed. Crush Pics compressed 1.7 GB down to 1.3GB, reducing my image sizes by an average of 24%. Hopefully this will help to boost my SEO over the coming weeks.

My Secure Garden
United Kingdom
1 day using the app
Edited January 21, 2026

I subscribed to the €9.99 plan of Crush.pics to reduce the size of the images on my store and improve performance. Unfortunately, my initial experience was extremely negative.

After letting the app process my images for an entire afternoon, I discovered that some images were completely deleted from my store. This caused serious damage to my shop’s appearance and professionalism, especially considering that potential customers could have been visiting and trying to make purchases at that time. An online store without proper product images immediately loses credibility.
On top of that, several images that were not deleted ended up being visibly damaged. The compression was too aggressive, resulting in a clear loss of quality and details, which is the opposite of what you expect from a professional image optimization tool.

What made the situation even more frustrating at first was the lack of immediate customer support. There is no live chat or direct way to quickly contact someone, and the only option was filling out a form.

However, I would like to update this review after being contacted by Tom. He apologized sincerely for the inconvenience and immediately refunded the fee I had paid. I truly appreciated his gesture and the way he handled the situation. It shows that the team does care about their customers and takes responsibility when something goes wrong.

Even though the technical issue caused serious problems to my store, I value the professionalism and support I received afterward. For this reason, I appreciate the effort made by Tom and the support team to fix the situation and compensate for the inconvenience.

NOAK SPORT
Switzerland
About 11 hours using the app
April 13, 2026

Best image optimizer for Shopify. Not only does the app work great, but the support is also fantastic. Very reliable team.

surf4shoes
Germany
8 months using the app
February 15, 2026

Very easy to set up and use - instant performance benefits.

Bromont Media
Canada
1 day using the app
February 3, 2026

works great

LuxeBeautyUSA
United States
3 months using the app
February 7, 2026

excellent exactly what my website needed!

Coded Luxe
United States
About 12 hours using the app
September 17, 2024

Great app, does exactly what it says very simply. All image compression and renaming needs are taken care of automatically in the background. Our team has only needed to change things a couple times over years of using this app. Developer responds quickly to any questions and makes you confident you know what you're doing

King Ice
United States
Almost 6 years using the app
October 26, 2025

Biggest scam of the 21 century.
It shows 67% compression in their dashboard, i just picked an image and compared sizes, original image has 600K, compressed image has 800K!!!

Be ware of these scams and never trust what they are showing you on their dash.

Glowssip
Hong Kong SAR
1 day using the app