Reviews (524)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency conversion app for its ability to automatically adjust currency based on customer location, enhancing shopping experiences and boosting sales. The app is user-friendly with a simple setup and an easy-to-navigate dashboard. Features like live chat support and a customizable currency picker add to its appeal. It supports a wide range of currencies and integrates seamlessly with various themes, offering reliable real-time conversion. The responsive and efficient customer support team is frequently praised for accommodating custom requests quickly. Merchants appreciate the comprehensive free plan, which includes many advanced features, making it ideal for global e-commerce platforms.

December 23, 2018

ok ok ok ok ok ok ok ok ok ok ok ok

Trendcy Store
United Arab Emirates
42 minutes using the app
November 27, 2019

It doesn't work. DIsplays the box but it never converts. Also, no help from customer service. Poor display! Deleting app!

Shoppo Fest
Australia
About 1 hour using the app
Autoketing replied November 29, 2019

Thanks for your feedback. We are very sorry for the inconvenience.
We sent an email to support you. Please check it.
Kind regards

Edited January 6, 2019

This app is easy to set up but it takes a long time to pop up on the page and the currency doesn't change on the checkout page. If they fix this problem. This app is going to be perfect.

TrendyEx
United States
About 1 hour using the app
Edited June 12, 2019

SHIT ! - DISPLAY CNY CURRENCY EVEN IF NOT SELECTED... DOESNT SHOW THE REAL PRICE CONVERTED - DOESNT SHOW EURO WHEN LOGGED IN FRANCE- DONT WAIST YOUR TIME WITH THIS APP !!

tinyprojectorforkid
Switzerland
44 minutes using the app
Autoketing replied June 12, 2019

Dear tinyprojectorforkid,

Sorry to heat that, our support team will contact you ASAP to resolve the issue.

Best regards!
Autoketing team

December 9, 2020

Rubbish. The app is not working correctly at all. I wanted to show AUD$ or NZ$. Instead, the app is showing both prices. But it is not converting the price to NZ. All the NZ prices are $0.00 !!! To make it worse, there is no space between the 2 currencies (I didn't want BOTH currencies to show, only the selected one) but instead of saying:
AU $33.99 NZ $35.80 it does this: $33.99$0.00 And it doesn't even show which price is which currency. Absolute waste of time installing this app.

Shhh...
Australia
34 minutes using the app
Autoketing replied December 9, 2020

We're sorry for the error. Maybe there was an error in settings or a conflict.
If you reinstall our app, we can check the issue.
Please contact us if you have any questions.

Regards

November 8, 2018

I don't like this app. It's always floating, without an option to make it stick next to the basket. And it has a childish appearance rather than professional.

Prime Desire
Lithuania
31 minutes using the app
October 30, 2018

I used this app for my web, it is very good app, thanks you so much. I will recommend this app to my friend.

Nileshoppi
Thailand
27 minutes using the app
July 25, 2019

Fairly easy to set up but looks tacky floating around on the screen ..of course they can anchor it and make it a good app but that is $10 a month ....paying $120 a year to anchor a flag icon ..nah i'll find better.

Apotheosis Training Performance
United States
22 minutes using the app
Autoketing replied July 25, 2019

Dear Apotheosis Training Performance,

Thank you for your review, if you need any support please let us know via email support@autoketing.com

Best regards!
Autoketing team

September 1, 2019

Amazing app by Autoketing, this makes customers life very easy. This is a user friendly app. Thanks a lot

HopeShope18
India
14 minutes using the app
Edited February 26, 2019

At the end it proved to be useless as it won´t show in Checkout page, confuses customers even more, pity truly

Sativida
United States
12 minutes using the app
Autoketing replied March 1, 2019

Dear Sativida,

Firstly, thanks for your contribution. Secondly, we are so sorry for this inconvenience. Our app can’t access the checkout page because of the Shopify policy, so it can’t convert the currency on the checkout page. Thanks for your sympathy!

Autoketing team
Regards!