Reviews (158)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance operational efficiency and organize complex product details, especially useful for stores with extensive catalogs. Key features include collapsible sections, custom tabs, and support for bulk uploads and dynamic content, complemented by a useful Chrome extension for easy updates. Its performance is noted for reliable Shopify theme integration and ease of use, suitable even for those with minimal technical background. Customer support is particularly praised for being responsive and helpful in maximizing the app's capabilities. Regular updates and feature enhancements ensure it remains aligned with evolving needs and Shopify developments.

June 3, 2021

This was exactly what I was searching for! My current theme wouldn't allow for tabs and customization like I wanted and this solved the problem. Easy to use and great support too!

Douglas Lynn
United States
27 days using the app
May 4, 2021

Great customer support and easy to use! The basic plan is apparently not enough for an online store, but the paid plan is good to go!

AmoreColors
United States
27 days using the app
July 19, 2022

I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.

VERGE
New Zealand
About 2 years using the app
Bonify replied July 20, 2022

Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.

We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co

Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)

December 20, 2022

How to sync the description with Ebay or other sales channel? Could you please help me to fix that, any support available?

Vintage rare usa
United States
About 2 years using the app
Bonify replied December 21, 2022

Strange... We have no record of any support requests from your store, but we'd certainly be happy to help. Please create a ticket using our in-app chat widget and we'll take a look. :)

July 14, 2016

User-friendly, and quick responses from support for any questions

Crossfit Ecomm Test
United States
23 days using the app
Edited January 29, 2021

Custom Fields app beat out the many that we tried that didn't suit our needs. If you're looking for a powerful and easy to use app, plus awesome support, look no further.

Goodmindsbooks
Canada
21 days using the app
August 17, 2018

The best metafield editor I've tested. Only downside - it's really slow and glitchy on files of 1000 lines or more, so I have to break down my imports into multiple go's. Other than that - it's super handy.

Egrimesdirect
Canada
Over 1 year using the app
June 28, 2017

Great app for our B2B store. Allows us to display product specification information non page easily and importantly in-bulk. The support from John and the guys is second to none and they really bent over backwards to help us with our challenging requirements.

Thanks guys for all the support and the great app!

Advantagecatering
United Kingdom
19 days using the app
March 23, 2021

the app is great, but the support is even greater. every problem has been solved immediately. top. service thank you guys

z-systems
Switzerland
17 days using the app
Edited September 13, 2019

We have just started to use this app and it appears to be working great so far. Thank you Bonify for your great app....

Foundation for "A Course in Miracles"® Bookstore
United States
15 days using the app