Infinite Product Options

Infinite Product Options

Reviews (1,929)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product variations, enhancing customer shopping experiences with complex custom builders and a variety of options. It supports conditional logic, "add-on" items, and personalized products like engravings. The integration with Shopify is seamless, and customer support is praised for its responsiveness and effectiveness in resolving technical issues and assisting with customization. Merchants describe it as a game-changer for stores with unique product offerings.

Edited April 27, 2025

Seriously best app ever and such helpful customer service and the app makes so many features possible for my app!

Been using this app for years and they’ve always continued to be helpful. Making small tweaks for me so that it matches the aesthetics of my website perfectly, and not nickel and diming me for those alterations. Well well worth it!

Little Sycamore
United States
Over 7 years using the app
September 13, 2024

AMAZING customer service!!

Unique Designs
Canada
Almost 2 years using the app
June 9, 2024

We have used this app for 5 years. Upgraded our website and had a problem with the conversion to the new theme. Sent email and within 30 minutes they fixed the problem.. Great Customer Service.

Classy Walking Canes
United States
Over 5 years using the app
Edited April 8, 2025

UPDATE 4/8/2025: They have updated this app and it works great. I totally forgot to update this sooner! I am so sorry. They are fantastic.

The app is a great idea however in real world it doe not function well. It constantly disconnects and stops adding products to the customers carts even though the products are clearly checked. We have had multiple talks with them and the issue keeps persisting. They will fix it and then it doesnt work again. We dont know whos fault it is or why this keeps happening but we are losing thousands a month because of this issue to include customer service complaints where the customer thought an item was supposed to arrive, If this issue gets fixed we will consider updating this review

DezLin
United States
About 3 years using the app
ShopPad Inc. replied October 25, 2022

HI DezLin Team,
I am very sorry that you experienced a continued issue with bundled products.
Our support team was able to assist with additional troubleshooting to resolve the issue. If you continue to experience any other issues with orders or update your theme, please notify our team immediately so we can help.

(-Annette, Director of Customer Success)

June 10, 2024

The team is very professional and helpful, and they reply very quickly. Great customer service.

The Infinite Options app itself is a game-changer. It's really helped out my store, as I need to include a lot of customization that is not natively supported by Shopify. It's really easy and intuitive to use and I would absolutely recommend this app!

Belbren
Ireland
Almost 3 years using the app
June 2, 2024

Infinite Options is GREAT! My products are highly personalized, and this app helps me easily add personalization options without any hassle. I needed help with one thing, and customer service responded promptly and had it changed for me by the end of the day. I highly recommend it.

You're the Balm Favor Co
United States
Over 2 years using the app
September 27, 2024

always replied quickly when I had questions

ReviPriL
Canada
20 days using the app
July 23, 2024

Infinite Options app and Support team is GREAT.

PXG Australia
Australia
5 months using the app
October 18, 2024

Great Service.

PD3D Manufacturing LLC
United States
5 months using the app
May 26, 2024

Great way to add variants to my products. pricing is very competative as compared.
here are the things that would enhance this product;
1. an Add on PRICE simply, not connected to a product...like Globo
2. a way to "activate" or 'Deactivate" an option set...or have it as a draft...rather than immediately publishing, or have to delete an element. this is why I usually create a test product to add the option set to first.
3.an Image or file upload feature
4. a little easier or friendlier interface. again Globo is much easier and user friendly here.

The key feature why I DID NOT switch to globo....this app allows me to grab products based on type, vender, tag, etc...a number of ways to select specific or many products...where as this feature is only available with Globo's $20+ plan! And Variant Options app is a whopping $24 is you wish to have price add ons.

so, for now I will continue to use this app as it serves my purposes. the conditional logic and selection rules is what keeps me here for the great price.

admittedly I am experiencing technical issues with some new option sets ive created not showing up....but after the weekend im sure ill find help with their tech team

Queen Custom Claws
United States
Over 3 years using the app