Infinite Options , 3,824 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling customizable or handmade items, praising its ease of use, cost-effectiveness, and wide range of options. It's appreciated for its ability to add custom sections to products and streamline the ordering process. The responsive customer support team is commended for assisting with adjustments and custom coding. The app's performance and integration capabilities are also noted.

May 29, 2023

I requested the information/install on the Dawn Theme in my comment section during I paid for help from Infinite Options. I've waited for communication from you all through email or something about this. I just need help with creating my options for products, I already went through the tutorial. That is why I paid for extra help!

Ellajean Design
United States
3 days using the app
February 7, 2023

The app is working as described.
Unfortunately there is no support for multilingual sites with the official translation app of Shopify "Translate & Adapt".

Almost 3 years using the app
February 14, 2022

Please be able to operate in Japanese. Very confusing…
Simple words are fine.
I really want you to respond quickly.

12 months using the app
March 9, 2022

This app helped me to create a customizable order form but it wasnt without its hardships. Its not as straightforward as I thought it would be and the final output doesnt really look good (at least for longer forms) unless you know what you are doing with CSS. In my case, it has caused me to hire them and pay an extra fee to get it right...And the 24/7 support is a farce! They simply accept emails 24/7 and get back to you whenever...who doesnt?!? Chat just sends them an email, it doesnt even connect you to someone...ugh...At this moment I am sitting here with an urgent issue and have no idea when I will hear from them...IF you arent an expert in programming/CSS/etc., expect headaches and longer than expected wait times for getting help.

The Ship's Store
United States
8 months using the app
July 14, 2021

I love that I can have infinite options, but I wish there was a way to attach individual prices to options without adding a whole new product.

United States
6 months using the app
January 20, 2022

I'm not very computer techy and lack the patience to learn how to use the app properly. You have to be able to do coding. I was scared I would screw up my website beyond repair. It is way too complicated for me.

The Hutchinson Island Quilt Company
United States
12 days using the app
Edited December 16, 2018

is there a way to rearrange where the options show up makes the site looks jumbled and out of place.

J9 Designs, Inc.
United States
Almost 3 years using the app
November 2, 2016

Yes we would use it again, and recommend it to friends. There are only a few things that would be really useful, if you guys yourself could make the fields txt be changed by the, bold, size, italic and underline and a different colour for the text.I got told that there's no way to explicitly change code on our end or your end. However you an add some CSS styling to your CSS files. But all this was rather confusing, and we wish that you could get make the changes for us. Also with the Date Picker when a feature becomes available to limit available dates for selection, eg. dates in the pasted. Could you please add this to our app.

Also had a few complaints that the three new fields were not showing up quickly enough from an ipad. Got to told you can try adding this code snippet to your store to make your options load up faster:
But not to sure if this got added or not? If you could please look into all these issues that would be great thank. Justine Laurenson 021 203 1260

Angel Delivery Nz
New Zealand
Almost 7 years using the app
August 7, 2020

Love the ease of this app, but at least one or two times per week, we are getting orders coming through where the values selected (or the default values) are not coming through on the order. This has been happening now for 4-6 weeks. Support button in the app is not working either.

If that bug is fixed, it would be 5 stars.

Online Cycling Gear Australia
United States
8 months using the app
February 13, 2018

Good app, helpful.
Too bad that the options cannot be associated with a specific SKU. That makes it harder to manage the fulfilment process since all colors variations have the same SKU. The color info (or whatever variation you choose) just adds a column to your order info, but does not modify the SKU

Thermostat Italia
Almost 4 years using the app