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Infinite Options , 3,853 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse custom options to products, making it ideal for businesses with custom work or numerous product variations. Its affordability, seamless Shopify integration, and conditional logic feature for complex product configurations are highly valued. The customer support team is praised for their quick and efficient problem-solving, often offering to implement code at no extra charge.

October 22, 2023

With a few hiccups along the way, I am now happy with this app. Rated 4 stars as I was told it could be 'custom coded' to include a font preview box and after spends many hours installing the app and converting my entire site over I was told actually that's not correct and font preview would only be achieved by purchasing another app. I don't have the time to convert to another app and hope that one day these guys will include a font preview option but I'm happy for now. Customer service is MUCH more responsive than the previous personalisation app I had and they have fixed a number of issues for me when I was simply enquiring about how to fix them so I appreciate this proactiveness immensely as it has saved me a lot of time. I also love that this app doesn't interfere with other apps (eg: JudgeMe) like my previous personalisation app did and it integrated really well with my theme. I definitely recommend this app if you want personalisation options, good customer service and an affordable app. Fingers crossed font preview is in their plans!

Meridian Etch
Australia
9 months using the app
October 27, 2023

Grrat customer service help resolving issue, the app provixe great flexibility

lnlflorist
Malaysia
1 day using the app
October 10, 2017

Really useful to show text lines on the product page for personalised goods. Works well, a little hard to use but not too difficult. Need to look into why the Cart summary page shows the variable name rather than the text label. Made it look better by using underscores in the variable name so it looks OK on the Cart. That is, used "Text_line_one" rather than a variable name of text-line-one.

Id Hash Tags
United Kingdom
Almost 6 years using the app
January 25, 2017

Requires a little extra work unless you're willing to pay a small fee for the assistance but worth the price, or lack there of. The chat team is extremely helpful and patient.

Meyer Wells
United States
Over 5 years using the app
September 20, 2016

After having taken advantage of their white glove service for $20 to insert the snippets, the app was easy to install and set up. Worked well for me to give my customers the ability to choose colours without having to add a variant for all of the colours for each product.

I recommend Infinite Options as an add-on app for your shopify store.

Indiansummerleatherdesign
Canada
Almost 5 years using the app
Edited October 12, 2021

5 years ago I posted a 1 star review. Since then the app has gone from bad to great and we are now very happy with it. Also the support is great and acts fast on any issues

Hexlox
Germany
Almost 5 years using the app
Edited March 29, 2019

This app helps a lot as we have a larger amount of variances for size and color options than Shopify will allow. They need a way to add sku numbers for every item.

Astrodurance, LLC
United States
Almost 5 years using the app
September 28, 2020

I love the customer support for this app, the agents were very helpful and talked me through testing as well as setting up. That alone is the best reason to choose this app! This app has been very helpful in creating options for products. The reason for my 4 stars is I'd like to see more customization options tot be competitive with other apps.

Banglez
Canada
Over 4 years using the app
July 7, 2016

I needed a quick & easy customisation option to get my shop up and running. This app fitted the bill and best of all - it's free! Many thanks

Giftedindesign
United Kingdom
Over 4 years using the app
February 7, 2017

thx this is great app. But I would imagin that we should have standards like changing price based on selection of different variants we can change price. I imagined that we should have it as a part of infinite options. Thanks

Electronicdoorparts Com
United States
Over 4 years using the app