Infinite Options , 3,826 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add custom sections to products, making it perfect for customizable or handmade items. It's praised for its ease of use, affordability, and smooth integration with Shopify 2.0 themes and other apps. The customer support team is often highlighted for their quick and efficient service. Some merchants have encountered issues with currency conversion and theme compatibility, but these are generally resolved swiftly by the support team.

October 17, 2022

I only use this app for 2 of my products as shopify doesn't provide enough options. Works well, my one niggle is that it can take a few moments to load the options on the page which doesn't make for a completely a seamless experience. Overall easy to use, set up and their customer service is great.

Vice Sport
New Zealand
Over 1 year using the app
ShopPad Inc. replied October 25, 2022

Hello team!
Thank you very much for taking the time to leave your honest feedback.
We recommend that you follow the steps in this document to remove the slight delay before the options display: or reach out to our support team ( and we will be happy to help add the code through a collaborator's request.

-Annette (Director of Customer Success)

March 24, 2023

hello, we are having the app running on our store as a trial and looks clean so far. had a quick question. is there any option to choose the font when doing a customizing of the fabric. so for example, you enter the name, select the color that you want and choose if you want italic or normal font.
United Arab Emirates
15 days using the app
January 26, 2023

Hi there, I was told about this app and that it could be a possible solution to what I’m looking to do with my products. I need verbal guidance how to set this up. Can anyone contact me to see if this app is what I need. Thank you so much 760 801-9010

I could really use the support :)

United States
2 months using the app
October 11, 2022

I used this app to help me create more variant for my product. Customer service is excellent. I reached out to them a lot to get started and I was amazed by the efficiency of their support team. I gave a 4 stars because the app si well developed but still misses some options in order to meet my needs such as the possibility to associate different prices and images to the options sets. Otherwise it's a really good app!!!

About 2 months using the app
December 12, 2022

I would recommend the app because of the add on feature. I would have appreciated a video that started with grouping in Shopify products. Still figuring it out put will keep it for now.

YFaithWorks, LLC
United States
28 days using the app
July 19, 2022

It takes a little getting used to when you want to set up some of the options but it works great and their customer support is fast and efficient.

Yann Haute Patisserie ltd.
Over 4 years using the app
September 21, 2022

I was confused about how to attach the app to my store and after struggling for a few days I bit the bullet and paid to get it done for me. It was perfect and really quick. I'm still learning how to use it but getting there slowlu

Been Cruising
11 months using the app
February 26, 2022

We have been using this app for a month or so now and it's working great for our personalized products. The only reason for the 4 stars is it loads a little slow on the product page. Other than that, the app truly does work great and it is very easy to implement!

Til Valhalla Project
United States
Over 2 years using the app
January 27, 2022

I like that your team is quick to respond and help. However the things that your team solve are not to what I really want. Now there is a new issue: The delivery date, message card and special remark are not showing in the customer order.

Floral Singapore
Over 2 years using the app
November 25, 2021

Excellent support with amazingly quick responses. Love having this app to further personalize products.

About 4 years using the app