Infinite Options , 3,826 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add custom sections to products, making it perfect for customizable or handmade items. It's praised for its ease of use, affordability, and smooth integration with Shopify 2.0 themes and other apps. The customer support team is often highlighted for their quick and efficient service. Some merchants have encountered issues with currency conversion and theme compatibility, but these are generally resolved swiftly by the support team.

December 5, 2022

With a small business based around customising, personalising and printing items to order I have lots and lots of product options for my customers! I chose Infinite Options to help me create an interface on my new website and I have been really happy. I got most of the way there myself with the help provided by the ShopPad website on adjusting the look and feel of my options on the product pages, and was then super happy to pay the very affordable sum for them to zhuzh it all up so that my design swatches and drop downs and text boxes are all laid out really nicely. Loving this app so far. Would love it even more if it incorporated the ability to set different price points for different options selected e.g. a large cushion size costs more than small etc. as right now I need to combine Infinite Options with native Shopify for products that need this.

Haluna Happy Names
About 2 years using the app
September 21, 2023

This app makes it so we can have all the product options we need, it really is infinite. Their customer service is top notch. They reply to you in chat instantly and fix your issues so fast. I never worry about little bugs when we launch new products because they always help me get things perfect right away. Definitely worth every penny! Wish other apps had customer service this great! Keep up the good work!

Nony Design Company
United States
Almost 3 years using the app
April 19, 2023

We've used a couple of option programs, and Infinite Options is our favorite hands down. The app allows you to complete any options you can imagine through the use of conditional logic, and can be styled to fit your theme. The price point is great - especially when compared to the other options which are significantly overpriced. The app is easy to implement, and if you do run into any problems the support team has been phenomenal. We have never had to wait more than a few hours to get a response, and they keep updated as your support ticket progresses. They even went as far as to implement code to resolve our issue - at no cost.

I would definitely recommend Infinite Options to any Shopify user who is looking for product options, and upsells on products. It's cost effective, easy to use, priced well, and the support team is great.

The Wood Bat Factory
United States
Almost 3 years using the app
Edited May 7, 2023

I really am happy with this app. I chose this app after trying a competitors app with a poor experience. This app does everything - and the more I used it, the more features I found and utilized in my store. This app has an excellent price point, A+ customer support and response and seamlessly adds all sorts of options to my products and cart. The one thing that was lacking was the ability to upload photos which I need for some products. This was easily solved because they have an app called Uploadery for that. I added the second app for a very reasonable price and now have everything I need to customize my store. The two apps combined are at a lower cost that the competitors single app that had big flaws for Shopify 2.0 themes. Customer support is great. I would not hesitate to recommend that you try this app before others.

Be Monogrammed
United States
4 days using the app
Edited August 23, 2023

Fantastic app with great pricing. With Infinite Options I am able to add custom sections to my products. For example, I sell handmade dog apparel so I can ask a client to provide their pup's measurements and weight. I can also ask them if they want a harness opening and also add an additional add-on price. Other options available too like color swatches.

I needed some adjustments made and Emily from their customer service was great! She took care of my style preference within a day. Thanks EMILY!!

Today 8/23/23 I worked with Jordin S. He assisted with changing the look of my color swatches and adding the titles to each swatch when hovered over. He was prompt, efficient, polite and got the job done! So far everyone from this company is fantastic. I cannot say enough good things. Thanks Jordin S.!!

Jax & Molly's
United States
Almost 3 years using the app
December 4, 2022

I think this app is great and really easy to use.
I have been using shopify for 3 days, and the Infinite Options App has taken out the stress and has definitely improved the usability of my website.
I was able to take really simple shop options from shopify and add on 3-4 additional options to my products. This included different style selections (using checkboxes), selecting from a range of icons to add to the product (using swatches) and adding text boxes for personalisation.
The swatches option was great, however the swatches were a little crowded, however a team member (Andreas) was able to quickly adjust this and now it presents so well! Great app!!

9 months using the app
September 28, 2023

This app allows me the ability to add all the options I need for a business that is based off custom work. Incredibly user friendly, with step by step instructions and videos. And in the chance that you need help with something, the live chat feature is amazing with super fast customer support!

Jordin S with customer support was able to resolve my issue with something I had been stuck with in a quick, efficient manner! Thanks again!

Petals and Ivy Designs
About 2 years using the app
June 8, 2023

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support.

The Lovery Fine Jewelry

The Lovery
United States
2 days using the app
February 3, 2023

We have a unique way of using Shopify and options are a must for us. I hadn't looked into Shopify sooner (we've been online for over 20 years) because I felt they could not make a form for our customers to use during the ordering process. Once I found Infinite Options, we moved our entire system over to Shopify and it has worked beautifully. We do custom, so options are very important. I've been using Infinite Options for about a month now and am very pleased.

Linda Lawson
owner of

Quilt My Shirts
United States
18 days using the app
August 21, 2023

Great app for adding customized variants to your products in Shopify! I needed a field for customers to add their personalization requests for customized backpacks and jackets. I had the customers adding the info to the 'Notes' section at checkout, but they kept forgetting. With Infinite Options, I was able to add the personalization field to the individual product page for those specific items. Also, their customer service is outstanding! I purchased a 3rd party Shopify theme and couldn't figure out how to add the necessary code to my theme to complete the Infinite Options install. I emailed customer service and they requested collaborator access then added it to my theme for free in less than 12 hours! I was shocked and so grateful! Would definitely recommend!

20 Mile Apparel
United States
4 days using the app