Infinite Product Options

Infinite Product Options

Reviews (1,822)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product variations, enhancing customer shopping experiences with complex custom builders and a variety of options. It supports conditional logic, "add-on" items, and personalized products like engravings. The integration with Shopify is seamless, and customer support is praised for its responsiveness and effectiveness in resolving technical issues and assisting with customization. Merchants describe it as a game-changer for stores with unique product offerings.

Edited December 1, 2023

Very effective app for a business that emphasize on customization. Support is really helpful and efficient as well!

Celovis
Malaysia
About 7 years using the app
Edited July 22, 2022

We've been using infinite options for a few years now. Not only does the app work well, the support staff are quick to respond when we want help making changes.

Cornish Tea Coffee
United Kingdom
Almost 7 years using the app
Edited August 4, 2023

This app is the longest running app I have on my Shopify account. I don't use my web store nearly as much as I used to due to changing industries and occupations, but I still use it sporadically for some of my long-term customers.

I successfully setup my Order Printer app years ago to reflect information provided by customers through Infinite Options, but I recently decided to start using Packing Slips instead of orders via Order Printer.

I tried for 6+ hours this past Wednesday, 8/2/23, to insert code into my Packing Slip Template to reflect Infinite Options variables. It just didn't work...no matter what I tried!

Obviously I forgot that the ShopPad website is/was a great source of info, HOWEVER today, 8/4/23, I emailed ShopPad's customer service team asking for help with what I was trying to do. Not only did I receive a link to accurate & working steps, but Emily F. replied to my request with said link within ONE MINUTE!!!

BEYOND excellent customer service!!

Thank you so much!
Dee

Dcw Sales
United States
Almost 7 years using the app
September 12, 2023

This app is a must have for stores selling products with a variety of options. Our custom products would not be possible without this app & the support team has been very quick to respond with all of our needs. Highly Recommend!

MojoMotoSport.com
United States
Almost 7 years using the app
Edited February 1, 2024

Working great for us. Support has been very prompt and helpful.

Printshop Northwest
United States
Over 6 years using the app
January 25, 2024

We have happily used Infinite Options for a long time but an issue recently developed way beyond my skill set (which admittedly is low when it comes to stuff like this). After wasting most of the morning trying to figure it out, Jordin S. easily fixed the problem in no time via chat. Thank you!!!!

Sunshine and Ravioli
United States
Over 6 years using the app
December 15, 2023

I needed help fixing a bug. IO immediately got back to me and fixed the problem in an hour. This was so seamless. We've used them for years and have never had an issue!

Topset Meals
United States
About 6 years using the app
December 29, 2022

Excellent support. We've been using IO for years. This is one of the few core apps I recommend to everyone.

Upscale Audio
United States
About 6 years using the app
Edited March 28, 2024

Amazing support! Fast response and action. Definitely 5 stars!

Game Room Shop
United States
About 6 years using the app
August 31, 2023

Infinite Options allows us to sell custom products with endless options. On top of it being a great app, the customer support is excellent. I had a question and I was helped very quickly and had my question answered along with recommendations to improve a product option.

Rebel Decal
United States
About 6 years using the app