Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

August 23, 2021

We're really liking this app so far but the setup was a challenge. We had to contact support several times. Luckily, support is excellent and responsive. Another thing, the app's dropdown menus do not change the price on the product page. We have an art store, where we use the app to allow customers to add a frame to the art and when they select a frame style, the price does not change to reflect the accurate price of the frame with the art. The workaround we used was to make the frame Label Product title the add-on price so the additional price is somewhere on the product page. Not ideal but fine for now. If the app could include this feature, I would change to 5 stars. Overall, good value and we'll be keeping the app.

527 Photo
United States
About 1 month using the app
July 12, 2016

So far so good. Still creating options. Thanks for this great tool!

Kaluwellaco
United States
About 1 month using the app
May 18, 2021

Used another product otions app before - swapped to this one for pricing and ease of use. A little bit long to set up at first but problems were solved really fast from their support team. Overall great experience, do recommend, looks good on product pages.

Custid
Australia
25 days using the app
June 6, 2016

Great app to easily add options. The options won't change the price, which is the reason for only 4 stars. But otherwise, does what its supposed to.

Luxe Letterbox
United States
22 days using the app
July 12, 2021

We just started using Infinite Options and it seems to have a lot of potential. I'm not quite getting how to achieve the results I want with one required field, but that's likely due to my lack of time watching tutorials or asking Infinite Options customer support for help. However, 95% of what I needed is on our site and working and I am very happy to have found this solution.

Hairless Dog Brewing
United States
22 days using the app
January 5, 2017

Very Helpful
Very Attentive
Very Comprehensive

Maison Bouvrier
Canada
22 days using the app
April 4, 2016

So far so good! Infinite Options has definitely helped streamline custom orders. We look forward to future growth in the app so we can implement it within our other e-commerce platforms...

In Blue Handmade
United States
20 days using the app
August 21, 2018

Super easy to use, and was really helpful to showcase all the variants we have to offer because of the short limit from Shopify.

One thing: I think it should be possible to copy one label from one option to another. That would have saved me an additional load of time. but cant complain overall great product, much needed thanks!

Itium
Denmark
20 days using the app
Edited April 4, 2021

We were looking for a solution to allow our customers to add customization to their apparel purchases. After having issues with another app that would not work properly, we tried Infinite Options and it worked perfectly for what we needed. The setup was easy, the help and support was fast! The only improvement that I would like to see is the method at which the app charges price upgrades for options. In order to add a price upgrade, you must create an item with the upgrade title (cost, title) and then link that newly created product to the item that you want to add it to. If they had a function to simply add an additional cost instead of having to create a new item I would have rated the app at 5 Stars. Don't avoid the app due to the monthly fee. We have made the low fee back in one add-on sale. It's worth the money if you need to add options to your products.

Perfect Apparel
United States
20 days using the app
September 13, 2016

Got the staff to install the app for ease. They turned it round in about 1 hour. The app seems easy to use

Squiffy Clothing
United Kingdom
19 days using the app