Infinite Product Options

Infinite Product Options

Reviews (1,934)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product variations, enhancing customer shopping experiences with complex custom builders and a variety of options. It supports conditional logic, "add-on" items, and personalized products like engravings. The integration with Shopify is seamless, and customer support is praised for its responsiveness and effectiveness in resolving technical issues and assisting with customization. Merchants describe it as a game-changer for stores with unique product offerings.

March 5, 2024

My Bistro
Canada
Over 3 years using the app
November 21, 2023

BlackHeart Bike Company
United States
9 months using the app
November 10, 2023

Dekomats
United States
7 days using the app
March 4, 2024

Artistic Bear
United States
5 days using the app
June 13, 2025

So I just got on board with this app, and had some confusion about how to set up the app in a 3rd party page builder. Jordin gave me an answer and got me up and running.

AND: super speedy Gonzolas support! Didn't have to wait at all :-)

Mandeko
Germany
June 13, 2025

太麻烦了,创建时候没有中文选择, 我完全看不懂

CYpatches
China
February 10, 2025

Amazing Customer Service for Implementation & FAST Support

Kingsley
Denmark
About 20 hours using the app
October 10, 2024

Customer service was very quick to respond and fix the problem I was having.

Vinsie and Co
Australia
10 days using the app
September 16, 2024

mi hanno risolto un problema in 15 minuti
assistenza top

hlifewellness.co.uk
Italy
4 days using the app
August 6, 2024

This app is fantastic, it does exactly what we need for our store and the support has been amazing - so quick to respond and always super helpful! 100% recommended.

Rocke
United Kingdom
7 months using the app
July 22, 2024

Brilliant customer service. Thank you

Kizoo Gifts
United Kingdom
Over 1 year using the app
July 2, 2024

These guys are brilliant. They are quick to respond, provide exceptional workarounds and even intervene with their engineering team should users require even more assistance. Outstanding, thank you.

EQ Food
Australia
9 days using the app
June 10, 2024

Never experience any worst app than this. Disgusting app and worst support service. Don't try it all otherwise you'll regret.

Elevatedfires
United States
2 days using the app
May 30, 2024

Infinite Options was a necessity for my website as I sell personalised products. Install and set up is easy which always wins points for me. Inhave used infinite options a few times in the past and it is just amazing. I would highly recommend xx

Luxe Home Bliss
United Kingdom
About 2 months using the app
May 23, 2024

Very quick to respond to my requests for a modification.

Celebrate Portraits
Australia
About 22 hours using the app
April 18, 2024

Any time I've had questions or couldn't get something to work, their customer service has been phenomenal. They even fixed the code so the options section looks nice on my website. The best. Get it now.

Infinite Soul Creations
United States
About 3 years using the app
April 17, 2024

I have enjoyed this app. It accomplishes what I wanted done in my store. It, in my opinion, is not the easiest app to navigate, but thankfully, the staff is amazing. Each time I came back with another question, they walked me through it and corrected my errors.

My Perfect Dress Store
United States
16 days using the app
February 26, 2024

Been a huge help having infinite options in my store. Customer service is great and handles any questions or concerns quickly!

Junky Lux Boutique
United States
About 3 years using the app
February 5, 2024

Great support! Highly recommend

Ultimate Arcade Room
United States
9 months using the app
January 7, 2024

Unfortunately, I was not able to cancel my free trial from the admin dashboard which should always be an option for any app. The reason why I did not want to use this app was the fact that the add-on price is not shown on the product page when the option is selected and it's only shown in the cart.

Vita Boards
Canada
16 minutes using the app
December 15, 2023

Great Options and very nice and fast Support!

Woodwish.de
Germany
6 days using the app
December 14, 2023

Yanyang Gifts
China
1 day using the app
October 16, 2023

The online chat personnel have been wonderful helping answering questions and setting up my app correctly. I would highly recommend them to anyone.

Luxury Home Accent
United States
6 days using the app
October 12, 2023

HIGHLY RECOMMENDED! Finally, an app that can create add-ons both required and optional as well as have more come up conditionally if others are selected, and here's the big one for me - from other inventory items and adjust the price shown on the product page. I searched high and low for an app that does this and couldn't find anything like it. As a bonus the team has been amazing, I needed some help with an in-cart issue due to my theme and adjusting a few things and they've been so helpful, quick and kind.

Retreat Ready
Canada
19 days using the app
October 4, 2023

Great customer service!

SparkScapes
United States
5 days using the app
September 20, 2023

Best App and customer service.

la league
Luxembourg
20 days using the app
September 12, 2023

These guys always respond and resolve quickly to request for help. Much appreciated thank you!

Home Baked
New Zealand
Almost 4 years using the app
Edited September 7, 2023

We had an issue pop up a couple of times which customer service attended to swiftly and with great communication. We have so many customization options, it's great to be able to implement them so seamlessly with Infinite Options. Thanks so much!

Little Colorado
United States
About 6 years using the app
June 25, 2023

It great for adding options but collecting that data in a report requires an additional app making this app dumb.

USA BALLHOCKEY
United States
15 days using the app
June 23, 2023

Just installed Infinite Options - excellent service from Daniel W helping me get everything set up[

One & Only Prints
United Kingdom
About 1 hour using the app
June 16, 2023

they really did a great job answering my questions and working on the app customization upon my request.

Black Jet Baking Co.
United States
Over 1 year using the app
June 9, 2023

Many options !! you can customize everything !
very knowledgeable customer service, took care of any question or request instantly

Flor De Lux
United States
3 days using the app
May 23, 2023

Excellent product support. Answered my questions within 2 minutes, and immeditately started implementing fixes on my store.

Attentionads
United Kingdom
3 months using the app
May 11, 2023

I was having trouble. Daniel was awesome! Service was exceptional recommend Infinite Options to everyone!

Sporty Seats
United States
About 1 hour using the app
May 10, 2023

Daniel was able to help edit the code on my home screen to allow my infinite option to show up on my homescreen! Now I have my featured product with all it's options!

MP Apparel & Designs
United States
About 1 month using the app
April 29, 2023

We use it now on 2 websites. Has all the functionality we need to customize options as needed.

Wholesale Drapery Hardware
United States
18 days using the app
March 2, 2023

I would not recommend the app Infinite Options due to its poor performance, difficulty in use, and hard setup process. Despite offering a range of customization options, the app is slow and challenging to navigate, making it frustrating for users. Overall, I rate it as poor.

Ella Tee
Australia
6 minutes using the app
ShopPad Inc. replied March 2, 2023

Hi Ella Tee Team,

I am very sorry to hear that you had a frustrating time using the application.
You can install Infinite Options by adding the block directly to the theme editor. Once installed you can start creating options directly on the app dashboard by selecting the type (drop-down menu, swatch, text field, or radio button)
Our team is always happy to help answer questions or create examples. We are available on live chat or via email at support@theshoppad.com

-Annette (Director of Customer Success)

January 30, 2023

Bundles DO NOT integrate with inventory, so whatever is sold is not tracked or updated. This is an inventory management nightmare. Uninstalled for this sole reason. Other features seemed to work, but were not tested in detail by me.

Green Acre Homestead
United States
2 days using the app
ShopPad Inc. replied January 31, 2023

Hello Green Acre Homestead Team,

Products that are bundled to an option will be tracked in inventory along with the main product.

If you would like to test the app again in the future please reach out to our support team at contact@theshoppad.com and we will be happy to help install the app, answer any questions and ensure that the bundling feature is correctly tracking inventory.

Annette (Director of Customer Success)

January 10, 2023

Poor experience, tried contacting support but no reply. The app is difficult to create different options, even though installing was just adding it to the Theme Editor sections on product page, quite simple compared to other apps.

I don't understand why they charge a optional fee ($20) to install the app? Very confusing... is it just installing the app which is simple to do or is it creating the options for your store which is difficult to do?...

Force of Life
United Kingdom
About 4 hours using the app
ShopPad Inc. replied January 10, 2023

Hi Jamie,

I am very sorry that you didn't receive our email responses to your inquiries about Infinite Options. We offer the Expert Install Service for merchants that prefer to have our team complete all the installation steps.

We are always happy to help walk you through the app dashboard or create an example option set via email or live chat so never hesitate to reach out to our team with questions.

-Annette (Director of Customer Success)

January 8, 2023

Excellent service when trying to get the app set up properly. Works really well so far. Would recommend for anybody on the fence!

HomeFitSupply
Canada
29 days using the app
December 29, 2022

I installed this app and Uploadery this evening to replace another custom options app I've been using for over a year. I got it all set up in one evening. It's working like a charm. I did have a little issue that required contacting the help desk. I received the most wonderful and helpful assistance from a magician on the team. Problems solved and everything is perfect. I really appreciate the pleasant and genuine customer service I received. Thank you.

Red Gypsy Bohemian
United States
Almost 2 years using the app
December 7, 2022

WOW! Ich bin begeistert! :)
Andrés hat mir super schnell weitergeholfen und die Felder perfekt an meinen Shop angepasst - besser als ich es mir vorstellen konnte.

Überragend! Weiter so!

jamabo
Germany
About 2 hours using the app
December 4, 2022

I think this app is great and really easy to use.
I have been using shopify for 3 days, and the Infinite Options App has taken out the stress and has definitely improved the usability of my website.
I was able to take really simple shop options from shopify and add on 3-4 additional options to my products. This included different style selections (using checkboxes), selecting from a range of icons to add to the product (using swatches) and adding text boxes for personalisation.
The swatches option was great, however the swatches were a little crowded, however a team member (Andreas) was able to quickly adjust this and now it presents so well! Great app!!

iEtch
Australia
1 day using the app
November 23, 2022

Does everything you can imagine and more, really lives up to it's name. Reasonably priced and the customer support is superb.

GawjusGifts
United Kingdom
2 months using the app
November 18, 2022

A great app if you have more options than what Shopify allows! Customer service is also fantastic, I opted for the Expert Install service to help match Infinite Options to my theme and it was 100% worth it! Definitely recommend :)

Twisted Wonderland Nails
Canada
About 1 month using the app
November 17, 2022

Very pleased with the quick, detailed response, and timely fix for my issue. Fantastic customer service!

HFX Canvas Prints
Canada
12 months using the app
November 14, 2022

I've used 2-3 other product options apps in the past, and none of them rivals Infinite Options. They work really well, are easy to set up, and their tech support is second to none. You get the full product for under $10/month and this is the best deal out of the app store for this kind of quality and service. Best of all, there is a tight integration with external database and spreadsheets through their Mesa app, so the extensibility of Infinite Options makes sense to grow a business.

CICGstore
United States
19 days using the app
November 10, 2022

I am still learning how to use Infinite Options. I sent in a request and Glecy responded jumped on board right away and was an amazing help with my request. Glecy, helped me with the options and the layout on certain products. It was perfect and what I've envisioned! The attention to details for my request was A+. Thank you again Glecy!

Diva Creative Studio
United States
3 months using the app
November 9, 2022

These guys respond quickly whenever I reach out! They quickly make my option text boxes look the way I'd like it to on my various websites! Thank you! I will always use this app for my businesses!

Get Named
United States
About 5 hours using the app
November 4, 2022

These people are great! In this world, it's rare that when you ask for help, you actuilly get it. Can't say enough good things about them and their support team. Now, their app is awesome as well (coincidence?). The app gives me the freedome to customize a nice product and make it great!

freedomsigns.shop
United States
2 days using the app
October 3, 2022

We needed this app as most do to bypass the 100 variant issue of Shopify. The product bundle option worked very well for us and I highly recommend it!

Fan Apparel
United States
2 months using the app
September 27, 2022

I just had it installed by the team - they were quick to respond and offer support. Wonderful group to work with1

youarewicked
United States
About 22 hours using the app
September 21, 2022

I was confused about how to attach the app to my store and after struggling for a few days I bit the bullet and paid to get it done for me. It was perfect and really quick. I'm still learning how to use it but getting there slowlu

Been Cruising
Australia
6 days using the app
September 12, 2022

I’ve been using infinite options in a few of my stores for years. Every time I contact support they’re extremely responsive and get the issue resolved. Most recently I had issues connecting the app to Shopify POS. I reached out and it was resolved so quickly so I can get on with planning my venture into in-person selling.

Hard Case Apparel
New Zealand