Infinite Product Options

Infinite Product Options

Reviews (3,928)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, which boosts sales and customer satisfaction. It effectively manages complex options and add-ons with features like conditional logic and selection rules. The app integrates seamlessly with Shopify themes and is easy to set up. Customer support is frequently praised for its responsiveness and proactive help with code installation and theme compatibility adjustments.

January 27, 2022

I like that your team is quick to respond and help. However the things that your team solve are not to what I really want. Now there is a new issue: The delivery date, message card and special remark are not showing in the customer order.

Floral Singapore
Singapore
Over 4 years using the app
June 13, 2019

We have had an online store for about 15 years with 3dcart and I was used to their flexible and fairly powerful product options. It was a shock to come to Shopify and find this aspect of products so extremely limited--almost non-existent! Infinite Options helped us achieve very nearly the same kind of product variation that we had at 3dcart (and that we *need* to have).

My very favorite thing about Infinite Options is the "conditional logic" you can apply to options. This allowed us to make some definite improvements over what we have had all these previous years. Love it!

I will also say a word about the support. I got into several chats with ShopPad support and overall they were very helpful, sometimes awesomely so. THANKS!

I think my main frustrations came from thinking things needed to be one certain way. But once I came with workarounds, I realized that the vision I had wasn't necessarily the only or even best way to approach the issues. So, at this point, I don't have any serious complaints. Honestly, it's Shopify that needs to improve and offer more flexible & powerful possibilities to their products.

Murchison Drilling Schools
United States
Over 4 years using the app
July 7, 2016

I needed a quick & easy customisation option to get my shop up and running. This app fitted the bill and best of all - it's free! Many thanks

Giftedindesign
United Kingdom
Over 4 years using the app
July 19, 2022

It takes a little getting used to when you want to set up some of the options but it works great and their customer support is fast and efficient.

Yann Haute Patisserie ltd.
Canada
Over 4 years using the app
July 30, 2018

Very easy to setup and helpful customer service.

The Chocolate Bar Nz
New Zealand
About 4 years using the app
November 25, 2021

Excellent support with amazingly quick responses. Love having this app to further personalize products.

Vanbase
Canada
About 4 years using the app
August 15, 2016

Great app, did exactly what we needed.

Misuzi
Australia
Almost 4 years using the app
October 17, 2022

I only use this app for 2 of my products as shopify doesn't provide enough options. Works well, my one niggle is that it can take a few moments to load the options on the page which doesn't make for a completely a seamless experience. Overall easy to use, set up and their customer service is great.

Vice Sport
New Zealand
Over 3 years using the app
ShopPad Inc. replied October 25, 2022

Hello team!
Thank you very much for taking the time to leave your honest feedback.
We recommend that you follow the steps in this document to remove the slight delay before the options display: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time or reach out to our support team (Contact@theshoppad.com) and we will be happy to help add the code through a collaborator's request.

-Annette (Director of Customer Success)

Edited April 17, 2020

All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side. Nobody is answering the email. We are already looking for replacement.
________________________________
It took about 3 hours for support to answer. All fixed now. Still lost some money, but thanks for help.

NELA GEMS
Latvia
About 3 years using the app
April 17, 2019

It offers a lot for being free. The loading time could be improved, but it adds a lot of capabilities I didn't have before I got this app.

Bold African Queen
United States
About 3 years using the app