Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

June 10, 2017

Untidy display of radio buttons. No provision for changing the layout of the options.

Urbuddy
India
3 months using the app
June 21, 2017

Please add price-affecting option function!!

Friction Jewelry
United States
About 2 months using the app
Edited October 25, 2016

I wanted to like this as it's free compared to "PRODUCT CUSTOMIZER" which costs money. This comes with similar features like allowing you to have more options but it's not as easy to use. You have to go digging around in the code and even then things don't work as smoothly.

- Setting "Required" options did not work. No error message when user didn't set it.

- The custom options make the page refresh again after it's already loaded. The window jumps around which is a little distracting and confusing for users. It seems that the way it's coded, the options aren't cached with their CDN and so part of the options/descriptions loads first before the others do. Really annoying.

The app seems great, it just needs that extra 2% of polish to really work well. I appreciate the effort but will be going back to PRODUCT CUSTOMIZER.

Socaltangochampionship Com
United States
25 days using the app
February 23, 2016

I've been very pleased with this app so far. It's allowed me to create custom engraved products for my customers with easy to modify parameters. The only thing I haven't been able to get an answer for yet, is whether or not I can get the information my customers enter to show up on the fulfillment center notifications so that I don't have to collect all of the information before sending it onto our printer. Other than this gripe, I'm quite satisfied.

Mac Shopper
United States
20 days using the app
June 29, 2021

Hope you will add loading file option. When i was opening a personalization box for customer. I cant add a note box on there. Hope the app will be good

VilVan Customs LLC
United States
18 days using the app
April 28, 2021

I loaded this app to help my client to tell me wich allergies they got with a text box. I am satisfied with this option but it will be relly nice to be able to display it on my collection page where they can click on ''add to cart''

Équilibre Traiteur
Canada
15 days using the app
September 4, 2018

just nervous im brand new i hope im doing the right thing i have alot
to do this is all much harder than i thiought

Lostmarblesfoundtreasures
United States
14 days using the app
April 1, 2020

Can you help me with making the theme work with Prestige? Looks otherwise quite ugly. Not sure how to match the CSS.

Katonov
Bulgaria
14 days using the app
June 18, 2020

The app is solid and provides a lot of useful functions, but it has some limitations that we cannot work around for our business.

The biggest example is the necessity to create a new product for every option that adds a cost. We have many artisinal items that are extremely customisable and exporting the data involves exporting a lot of unecessary SKUs that we will alter need to delete when all we need to do is increase the base value of the product variant.

Also the conditional logic does not interact very well with the basic variants set up by Shopify.

Finally, swatch sizes are small and there are very few options for managing how information is displayed. An accordion option would go an awfully long way to improve the user experience.

These criticisms are purely from our perspective and we udnerstand the demands of our product range are severe. Overall it is a good application, but not the right fit for us.

Tozando International
Japan
13 days using the app
January 20, 2022

I'm not very computer techy and lack the patience to learn how to use the app properly. You have to be able to do coding. I was scared I would screw up my website beyond repair. It is way too complicated for me.

The Hutchinson Island Quilt Company
United States
12 days using the app