Infinite Product Options

Infinite Product Options

Reviews (3,928)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, which boosts sales and customer satisfaction. It effectively manages complex options and add-ons with features like conditional logic and selection rules. The app integrates seamlessly with Shopify themes and is easy to set up. Customer support is frequently praised for its responsiveness and proactive help with code installation and theme compatibility adjustments.

August 1, 2022

Not user friendly for me. The educational video (with the woman) was not beneficial: she went entirely too fast through the steps, but topping that was her language and speech quality which was very hard for me, personally, to understand. I was on chat with support for quite awhile yesterday, first with someone who was awesome , but then someone else took over and the communication lag time was ...

theBASKshop
United States
About 2 months using the app
April 17, 2020

The app has stopped working without any change to the system, which cost us a lot of money and we probably lost a lot of customers on our webshop who in times like these are more important than ever.

No support during business times for european customers!

Peter bringt's
Germany
About 2 months using the app
June 12, 2023

Infinite options utterly destroyed the UK Games Expo for us. The UK, US and Australian currencies worked fine. Anything selected using Infinite Options in Euro currency instantly became worth thousands of Euros for a ten dollar item. Spent hours going through the issue with Shopify support, only to be told by Shopify that it is a bug in Infinite Options. Contacted Infinite Options support days ...

Tabletop Tech
Australia
About 1 month using the app
May 10, 2023

I used the app to try buy 3 item for x price but when you connect dropdown options to product ,at the checkout it charges your 3 item from dropdown list + actual 3 product's price.It means choose 3 item for£50 then at the checkout £50 plus your 3 items shows individually to customer total £100.Spoke to customer service they couldnt fix issue.They said dont connect products to dropdown text so if ...

jubileescents
United Kingdom
26 days using the app
March 1, 2024

Absolutely garbage. Everyday there is something wrong. One day the price’s dont change, one day the text in the box aren’t centered, and today all the options disappeared.

It’s affecting our business. Moving on to a different app.

Klondike AC
Canada
24 days using the app
March 7, 2019

I have no idea what this app did besides charge me $20 and instruct me to watch a bunch of videos. Probably not worth your time or money.

Dad Bod Tees
United States
22 days using the app
ShopPad Inc. replied March 11, 2019

Our Expert Install Service is offered as a service for those that don't wish to touch code and would like the app installed. Once we are done installing you just just get ...

June 25, 2023

It great for adding options but collecting that data in a report requires an additional app making this app dumb.

USA BALLHOCKEY
United States
17 days using the app
April 17, 2020

App has crashed and needs to be fixed ASAP. Please communicate timeline for fix so that we can work with our customers

Reid's Distillery
Canada
16 days using the app
September 29, 2021

After Shoppad people have installed Infinite Options in my main Theme instead of a backup, I have tested it and wasn't satisfied with the possibilities, I have requested via emails to all email address ever sent to me several times to delete all inserted codes. There were zero replies and the code is still in my Theme.
Very disappointed in the way that works with them. Money rules?
Be aware of ...

Erlinghagen Design
Hong Kong SAR
7 days using the app
May 6, 2020

I tried to use this app to add product options to my page. this app wouldn't load into my site because of their own issues. By the time they fixed it my free trial time was ticking away. When I was able to load it, they wouldn't restart my trial time to the date the app was actually usable. The app was difficult to navigate and I was unable to achieve the goal I wanted. They do not offer phone ...

Travel: Form + Function
United States
6 days using the app