Infinite Product Options

Infinite Product Options

Reviews (3,988)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced product customization options, which significantly boost sales and enhance customer experience. It offers extensive options and variants using conditional logic, keeping product pages clean. The setup is intuitive, and customer support is noted for its quick and effective responses. This tool is essential for businesses focusing on personalized products.

November 9, 2018

too much work, didn't work properly, not for me, had some options that seemed useful to my site, but was not able to get them working...

scissorsnob.com, FREE SHIPPING, 30 Day Money Back Guarantee
United States
4 days using the app
September 16, 2019

not good, had no customer support, emailed them a few times and nothing, so now uninstalled and looking elsewhere

Staffy Patrol
Australia
2 days using the app
October 14, 2023

Unfortunately this app just doesn't meet our needs. While the options sync well within the platform and the price does adjust on the product page, when added to cart, it creates multiple products within the cart which is much too confusing for the customer. If you're just looking for an app that can create bundles, this will work well for you. If you have a complex product with many different variants, this app sadly falls short.

Unmeasured Events
United States
2 days using the app
June 23, 2017

this is the worst app I've ever used! DO NOT INSTALL

Health By Chocolate Bakery
United States
2 days using the app
March 8, 2022

This app has major usability issues when using swatches which lead to an enormous headache with customer complaints in my store. If only one option via swatch is allowed to be selected, the buyer has to uncheck whatever they selected to select a new option. The behaviour should be a new selection automatically selects the new option without the need to deselect anything. I got dozens of complaints from my customers after a new product launch saying my site was broken. I reached out to support and they suggested I just don't allow a single option, which is absurd. Really disappointed given the reviews this app has.

Hype Color
United States
1 day using the app
June 23, 2021

Very Bad customer service which leaves you struggle and answers after hours - very frustrating experience: I had to set up the app by myself before figuring out that it doesn't support the most important and basic option which is matching the variants with the prices in Shopify. They say they can customize the options once you set them for 20$ but when you ask them they don't

Lezze Design
United States
About 18 hours using the app
Edited March 29, 2017

OK......After some time spent discussing my issues with tech support regarding the App and discussing my problems that I was having AND getting awesome feedback from Annette AND getting additional information that I needed AND realizing my lack of knowledge...go figure....and with the complete and continued followup by Annette......I would give the TEAM "Annette" an absolute A++++++ and of course I would highly recommend this App for your store!!!!

Tristate Armor Sales
United States
About 17 hours using the app
June 18, 2022

Useless, very limited options. and instead of giving free support they are asking for $20 to setup. come on!!

bgfpremiumblanks
United States
About 11 hours using the app
ShopPad Inc. replied October 25, 2022

Our team offers an Expert Install Service for $20.00 but is not required for installation.
If you prefer to install a single line of code or 2.0 app block on your own, you can follow our documentation: https://docs.theshoppad.com/article/48-how-to-install-infinite-options.

We also offer 24/7 email support to assist with installing or configuring Infinite Options.

Never hesitate to reach out to our team with questions.

-Annette (Director of Customer Success)

September 14, 2017

no ability to alter price based on options. Largely useless app....

Dmotors
United States
About 6 hours using the app
January 10, 2023

Poor experience, tried contacting support but no reply. The app is difficult to create different options, even though installing was just adding it to the Theme Editor sections on product page, quite simple compared to other apps.

I don't understand why they charge a optional fee ($20) to install the app? Very confusing... is it just installing the app which is simple to do or is it creating the options for your store which is difficult to do?...

Force of Life
United Kingdom
About 4 hours using the app
ShopPad Inc. replied January 10, 2023

Hi Jamie,

I am very sorry that you didn't receive our email responses to your inquiries about Infinite Options. We offer the Expert Install Service for merchants that prefer to have our team complete all the installation steps.

We are always happy to help walk you through the app dashboard or create an example option set via email or live chat so never hesitate to reach out to our team with questions.

-Annette (Director of Customer Success)