Infinite Product Options

Infinite Product Options

Reviews (3,928)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, which boosts sales and customer satisfaction. It effectively manages complex options and add-ons with features like conditional logic and selection rules. The app integrates seamlessly with Shopify themes and is easy to set up. Customer support is frequently praised for its responsiveness and proactive help with code installation and theme compatibility adjustments.

Edited February 20, 2022

Useless, its just a text filler this "infinite" thing, no live preview of color selection, or price selection on product page or anything for that matter. ITS JUST TEXT FILLER BOXES APP. Doesn't solve the lame 100 variant top of shopify, for ridiculous this is, it promises something it can´t deliver.

Bolpromex
Mexico
6 days using the app
August 19, 2019

does not allow you to create more than 100 variants x product, therefore it does not really provide infinite options.

Avarcas 101
United States
6 days using the app
ShopPad Inc. replied August 21, 2019

Sounds like there's some confusion around two similar features of Shopify.
The first is variants, which you've mentioned in your review, and are always limited to a maximum of 100 per product. The second are options, or "line-item properties" in Shopify-speak. These options are what Infinite Options uses to create an unlimited number of custom fields for your products including text inputs, numbers, calendars, checkboxes, drop down menus, and more. While there are some differences between the two, most stores find the end result is the same. Let us know if we can help answer any questions or walk you through getting started. - Annette, Director of Customer Success

November 9, 2018

too much work, didn't work properly, not for me, had some options that seemed useful to my site, but was not able to get them working...

scissorsnob.com, FREE SHIPPING, 30 Day Money Back Guarantee
United States
4 days using the app
September 16, 2019

not good, had no customer support, emailed them a few times and nothing, so now uninstalled and looking elsewhere

Staffy Patrol
Australia
2 days using the app
June 23, 2017

this is the worst app I've ever used! DO NOT INSTALL

Health By Chocolate Bakery
United States
2 days using the app
October 14, 2023

Unfortunately this app just doesn't meet our needs. While the options sync well within the platform and the price does adjust on the product page, when added to cart, it creates multiple products within the cart which is much too confusing for the customer. If you're just looking for an app that can create bundles, this will work well for you. If you have a complex product with many different variants, this app sadly falls short.

Unmeasured Events
United States
2 days using the app
March 8, 2022

This app has major usability issues when using swatches which lead to an enormous headache with customer complaints in my store. If only one option via swatch is allowed to be selected, the buyer has to uncheck whatever they selected to select a new option. The behaviour should be a new selection automatically selects the new option without the need to deselect anything. I got dozens of complaints from my customers after a new product launch saying my site was broken. I reached out to support and they suggested I just don't allow a single option, which is absurd. Really disappointed given the reviews this app has.

Hype Color
United States
1 day using the app
June 23, 2021

Very Bad customer service which leaves you struggle and answers after hours - very frustrating experience: I had to set up the app by myself before figuring out that it doesn't support the most important and basic option which is matching the variants with the prices in Shopify. They say they can customize the options once you set them for 20$ but when you ask them they don't

Lezze Design
United States
About 18 hours using the app
Edited March 29, 2017

OK......After some time spent discussing my issues with tech support regarding the App and discussing my problems that I was having AND getting awesome feedback from Annette AND getting additional information that I needed AND realizing my lack of knowledge...go figure....and with the complete and continued followup by Annette......I would give the TEAM "Annette" an absolute A++++++ and of course I would highly recommend this App for your store!!!!

Tristate Armor Sales
United States
About 17 hours using the app
June 18, 2022

Useless, very limited options. and instead of giving free support they are asking for $20 to setup. come on!!

bgfpremiumblanks
United States
About 11 hours using the app
ShopPad Inc. replied October 25, 2022

Our team offers an Expert Install Service for $20.00 but is not required for installation.
If you prefer to install a single line of code or 2.0 app block on your own, you can follow our documentation: https://docs.theshoppad.com/article/48-how-to-install-infinite-options.

We also offer 24/7 email support to assist with installing or configuring Infinite Options.

Never hesitate to reach out to our team with questions.

-Annette (Director of Customer Success)