Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

August 26, 2015

Only usable for developers and code junkies. Tried for hours, nothing worked. If you don't have profound programming experience don't vast your time with this app. Can't recommend.

Heaven Of Sound
United States
41 minutes using the app
February 9, 2020

It did not meet my expectations at all as it was not possible to add extra cost to an option.

- Anna

Frank Walton
Norway
32 minutes using the app
ShopPad Inc. replied February 10, 2020

Hi Anna,

You can add an extra cost to an option using the product bundling feature.

This document will help walk you through how it works: https://docs.theshoppad.com/article/423-create-product-bundle. Once bundled the product and the additional cost will be added to cart.

Please let us know if you need any help creating bundles or options and we will be happy to help.

Annette (Director of Customer Success)

June 1, 2017

Leaving out additional price option? It's a big #fail, #SAD

Gballz Factory
United States
22 minutes using the app
March 3, 2019

Installation impossible. I tried to follow the installation instructions however they did not find the string of text or file as described. I'm not willing to pay for installation of a "FREE" to use app nor am I willing to have the publisher install it for me because I won't be able to remove it myself. No thanks!

Carol & Company
United States
10 minutes using the app
ShopPad Inc. replied March 4, 2019

Hi Carol,

We are very sorry that you were frustrated during the installation of Infinite Options. Our Expert Install Service is offered as a service for those that don't want to touch code, but is not the only option to install the app.

We do our best to offer videos, step by step tutorials, and documentation on how to add the one line of code to your theme. However, all themes are different so we know that it can be frustrating when your theme doesn't match the example.

If you would like to give the app another try, our team would be happy to help guide on the right place to add the code or which file to search on your theme. Please reach out to our team at contact@theshoppad.com so we can help!

Thank you,
Team ShopPad

January 18, 2017

I used this app for a little over six months with no issues. Out of no where the application stopped working, all of the product options such as color and sizing had disappeared from the product pages. I contacted support multiple times and received automated emails saying the issues are being worked on. In the end the issue was not resolved after three weeks. I had to uninstall and redesign my entire store. This was a hassle because I also have a brick and mortar retail store and had already spent hours ever week updating products using this app. Like hundreds of products. I was very disappointed in the low level of communication from the support team. This has caused my business to lose out on sales as well.

Shopaboutformals
United States
10 minutes using the app
March 2, 2023

I would not recommend the app Infinite Options due to its poor performance, difficulty in use, and hard setup process. Despite offering a range of customization options, the app is slow and challenging to navigate, making it frustrating for users. Overall, I rate it as poor.

Ella Tee
Australia
6 minutes using the app
ShopPad Inc. replied March 2, 2023

Hi Ella Tee Team,

I am very sorry to hear that you had a frustrating time using the application.
You can install Infinite Options by adding the block directly to the theme editor. Once installed you can start creating options directly on the app dashboard by selecting the type (drop-down menu, swatch, text field, or radio button)
Our team is always happy to help answer questions or create examples. We are available on live chat or via email at support@theshoppad.com

-Annette (Director of Customer Success)