Infinite Options , 3,914 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

April 4, 2019

Great app at allowing multi options. We use it to allow for personalised products, fits in well with the theme.
Lost a star as sometimes the information doesn’t pull through and we have to contact the customer, which isn’t the best.
Easy enough to install though, and we can do other work around if needed. Thanks from Mad Eye Gifts Team.

Mad Eye Gifts
United Kingdom
Over 1 year using the app
ShopPad Inc. replied April 10, 2019

Hi Team,

​Thank you so much for being a member of the ShopPad family for so many years!

To resolve the issue with your slight delay before your options display on your product page, we recommend you add this snippet of code: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time.

It will help prioritize Infinite Options as one of the first apps that load on your page.

To resolve the issue with not always receiving customer selections, we recommend that you disable any quick buy buttons on products that use Infinite Options, these buttons will bypass the product page and any customization fields so the product is added directly to cart.

Please let us know if you have any additional questions or if you would like our help adding the code for faster loading and we will be happy to help!

Team ShopPad

June 7, 2021

Needed a way to get more options and conditionals through our POS app. Infinite Options delivered on those features! There was an instance of needing further development help however, that may seem to be an issue on Shopify's end.

Primetime Colors
United States
Over 1 year using the app
November 19, 2018

Good App. Does what it says. Easy to use. Could do with some additional functionality in relation to placement and ordering .

VelvetPrints
United Kingdom
Over 1 year using the app
June 16, 2020

This app has been incredibly useful to gain the flexibility we needed to sell our products. The team were really helpful and were able to help us make the changes we needed to achieve the results we were going for. Would gladly recommend this to anyone looking to add different variables to their products.

Street Posters
New Zealand
Over 1 year using the app
May 25, 2017

Given me more options.....a lot of potential! allow for a better customer choice and therefore experience. Thumbs up !!

Paul Liggins Art
United Kingdom
Over 1 year using the app
Edited May 17, 2019

I used this app to provide quick visual of all options for a product. It is stable and nice to use. I would like to be able to add a small image to each option set

Sensation Ride™ Saddles
Canada
Over 1 year using the app
December 12, 2022

I would recommend the app because of the add on feature. I would have appreciated a video that started with grouping in Shopify products. Still figuring it out put will keep it for now.

YFaithWorks, LLC
United States
Over 1 year using the app
December 13, 2018

Using this app to add another pricing variable addon to the product. Excellent customer service and follow up when I needed help. Almost a 5.

Mad Hatter Online Store
United States
Over 1 year using the app
September 14, 2016

Many good options for customization. Not great with support on the datepicker. Still a good option overall.

Callia Flowers
Canada
About 1 year using the app
October 17, 2022

I only use this app for 2 of my products as shopify doesn't provide enough options. Works well, my one niggle is that it can take a few moments to load the options on the page which doesn't make for a completely a seamless experience. Overall easy to use, set up and their customer service is great.

Vice Sport
New Zealand
About 1 year using the app
ShopPad Inc. replied October 25, 2022

Hello team!
Thank you very much for taking the time to leave your honest feedback.
We recommend that you follow the steps in this document to remove the slight delay before the options display: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time or reach out to our support team (Contact@theshoppad.com) and we will be happy to help add the code through a collaborator's request.

-Annette (Director of Customer Success)