Infinite Product Options

Infinite Product Options

Reviews (3,930)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product customization, which boosts sales and customer satisfaction. It effectively manages complex options and add-ons with features like conditional logic and selection rules. The app integrates seamlessly with Shopify themes and is easy to set up. Customer support is frequently praised for its responsiveness and proactive help with code installation and theme compatibility adjustments.

June 3, 2024

Highly recommend the team at Shoppad, particularly Emily who is always fast to assist with any questions and jump in and take a look. I used this app for my previous business and always had the same experience. Highly recommend.

Mont Laurént
Australia
3 months using the app
April 24, 2024

Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)

224 DIGITAL
United Kingdom
9 months using the app
May 10, 2024

I installed and set this up and sales have already increased. It's been maybe a month? Plus I've only done the work to use it on about 25% of the products so far. Setting it up is easy, they have guides on how to do that that are actually simple to follow! The staff that answered my questions were all great and they got back to me quickly with RELEVANT information the very first time.

WF clothing
United States
20 days using the app
March 15, 2024

At first glance it's perfect, but in execution this app has two serious flaws.

First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.

Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.

There are "workarounds" for this second issue listed in support articles, but they do not work.

Shapeshifters
United States
Over 1 year using the app
December 4, 2024

Buena atención, rápido.

Mi tienda
Spain
19 days using the app
July 1, 2024

Awesome, Emily F. helped me with my problem. I am very impressed.

Bannvas
United States
Almost 5 years using the app
March 28, 2024

Great app with a ton of options to customize products and helpful support if you need it.

Leilanis Attic
United States
Over 1 year using the app
March 15, 2024

Highly recommend Infinite Options.
Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service.
I give them 5 stars!

Bastideaux Artisan Textiles
United States
22 days using the app
March 19, 2024

Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother.
The app works great, just what I wanted!

LaVidaLoca Jewellery
United Kingdom
15 days using the app
August 7, 2024

Great use and function, and customer service is great

Nose and Hearts Scentwork Supplies
Canada
Over 1 year using the app